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One Hit Wonder
Petar Rados
One Hit Wonder
Oct 23, 2023 6:21 PM UTC

all my downloaded songs desapears

All my songs disappeared but still deezer uses 50GB of storage, and lately I have problems with loading songs

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3 replies

Leonídia.Deezer
Community Manager
Leonídia.Deezer
Community Manager
Oct 24, 2023 2:49 PM UTC

Hi @Petar Rados, sorry to hear that you are having this issue.

Could you please send us a screenshot pressing the Deezer app, then the Gear wheel and choose option “Data and Storage”.

    One Hit Wonder
    Petar RadosAuthor
    One Hit Wonder
    Oct 24, 2023 2:52 PM UTC

    Hi @Petar Rados, 

    Hi

    Leonídia.Deezer
    Community Manager
    Leonídia.Deezer
    Community Manager
    Oct 31, 2023 11:26 PM UTC

    Hi @Petar Rados, could you please send us a screenshot pressing the Deezer app, then the Gear wheel and choose option “Data and Storage”.

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