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cant open deezer on smart tv

  • June 21, 2022
  • 2 replies
  • 221 views
G
One Hit Wonder

I am a deezer subscriber and chose deezer because my hisense smart tv has the app, it worked fine but stopped working abour 4 months ago, i have reset my tv to factory default and tried everything , if i try going into deezer i see only a black screen , please assist ? 

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    2 replies

    Yula
    Deezer Staff
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    • Yula
    • Deezer Staff
    • June 22, 2022

    Hey there @GertFourie1212, what’s the year your TV was manufactured, 

    maybe the new app is not supported anymore? Have you try updating both TV and app? 

     

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    G
    One Hit Wonder
    • GertFourie1212
    • Author
    • One Hit Wonder
    • June 22, 2022

    Yes , i have updated tv , deezer does not have option to update though

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