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One Hit Wonder
GertFourie1212
One Hit Wonder
Jun 21, 2022 1:12 PM UTC

cant open deezer on smart tv

I am a deezer subscriber and chose deezer because my hisense smart tv has the app, it worked fine but stopped working abour 4 months ago, i have reset my tv to factory default and tried everything , if i try going into deezer i see only a black screen , please assist ? 

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    2 replies

    Yula
    Deezer Staff
    Yula
    Deezer Staff
    Jun 22, 2022 3:38 PM UTC

    Hey there @GertFourie1212, what’s the year your TV was manufactured, 

    maybe the new app is not supported anymore? Have you try updating both TV and app? 

     

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    One Hit Wonder
    GertFourie1212Author
    One Hit Wonder
    Jun 22, 2022 9:12 PM UTC

    Yes , i have updated tv , deezer does not have option to update though

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