Closing app music keeps playing in the background

  • 9 November 2017
  • 59 replies
  • 9876 views
A
When closing the app down the music i am playing still plays in the background so i then have to open the app again, pause the song and then shut the app. It never used to do this...any ideas??

59 replies

A
Rank

Yep, 3 years and still not fixed

C
Rank

The issue still happens on Xiaomi Poco F3. I tried to disable app notifications, restricting background activity and pausing the song before swiping to close the app but still it runs in the background and starts playing music at random times.

If you're experiencing the issue where music from a closed app continues to play in the background, the resolution process can differ based on your device's operating system. On iOS devices like iPhones or iPads, you can access the App Switcher by double-clicking the home button or swiping up from the bottom (for newer models). From there, locate the portable power station the app playing the music and swipe it away to close it. If the music persists, you can also check the Control Center by swiping down from the top-right corner and tapping the play/pause button to stop the music. Additionally, ensure the app isn't set to refresh in the background in the "Background App Refresh" settings. On Android devices, use the square or recent apps button to open the App Switcher and close the app playing music by swiping it away...

X
Rank

thank you.

 

R
Rank

This issue has been more than 3 years and its not fix. Am having the same issue, I have really joined Deezer but this is one fact why I have end my subscription. 

Noam Asulin
Rank
Userlevel 7
Badge +14
When closing the app down the music i am playing still plays in the background so i then have to open the app again, pause the song and then shut the app. It never used to do this...any ideas??

mmm... Well to me it sounds like the right behavior. The music should keep playing when you exit the app unless you pause it first.
(He/Him) .Please be aware I'm not Deezer employee. I'm a proud Musicholic ! Check out my Deezer profile :https://www.deezer.com/en/profile/578597861
W
Seems ridiculous but the only way is to restart the phone!
Z
Rank

Hello,

On my Android (Samsung A40), the Deezer app is still playing music even when I explicitly close the app. I must reopen the app and stop the player. This is quite annoying since I'd expect the app to shut down on close. Is there a way to do this ? An option or parameter ? Thanks.

C
Rank
Userlevel 3
Badge +3

I am trying to understand the issue. On my iPhone when I minimize my Deezer the tunes keep playing. I have to do an extra swipe to actually close the app, at which point the music stops. To my way of thinking, this is how it should be? I want to keep hearing music while I check other apps. In my car I merely press pause in my Apple CarPlay screen. I would be pissed if my music stopped when I mimimize the app. Or am I missing something?

Yes, you’re missing something. People (including me) were complaining that after we swipe the app closed, the music constinues to play. The solution seems to be to disable certain notifications in the app (Android) and to make sure to pause the music before swiping.

“The solution seems to be to disable certain notifications...”

Good to know, but

Which notifications? Do you have a handle on that?

dgoorevitch
Rank
Userlevel 5
Badge +2

I am trying to understand the issue. On my iPhone when I minimize my Deezer the tunes keep playing. I have to do an extra swipe to actually close the app, at which point the music stops. To my way of thinking, this is how it should be? I want to keep hearing music while I check other apps. In my car I merely press pause in my Apple CarPlay screen. I would be pissed if my music stopped when I mimimize the app. Or am I missing something?

Yes, you’re missing something. People (including me) were complaining that after we swipe the app closed, the music constinues to play. The solution seems to be to disable certain notifications in the app (Android) and to make sure to pause the music before swiping.

“The solution seems to be to disable certain notifications...”

Good to know, but

Which notifications? Do you have a handle on that?

I forget what I did. Try under “Apps” and look under Deezer. If that doesn’t work, tell me, and I’ll take another look.

Alfredo.
Rank
Userlevel 6
Badge +3

That’s great news @cassie cheeni! 💡

Thanks for sharing your knowledge with all of us! 😎

R
Rank

This has been happening for 2 years and no fix? The fact I need to go into Settings > Apps > Deezer to close this app is ridiculous. Pausing the music and closing the app in the cascade screen isn't closing it as it is still active in the background and still needs to be force stopped. Just pausing the music and hiding the app doesn't mean the app has been closed.

I
Rank

Hello, 


I’m experiencing the exact same behaviuor on my Android phone (Xiaomi Mi 9T with MIUI 11). I’ve been using Deezer on my iPhone for years now, and I’m very used to closing excess applications every so often, which always immediately stopped Deezer from playing music. This immediately struck me, since after moving to Android, Deezer continues playing in the background without any way to stop it - other than starting the app again, pausing music and closing it again. There is a Deezer bar in the notification area, but it doesn’t react to button presses. Super annoying especially if I want to stop it quickly.

 

 

Thanks in advance

4
Rank

need close button on android. can,t exit.

Want to stop from background.

X
Rank

last week my phone got some updates (i dont know if deezer was included) and now im facing this problem.

 

before the updates, when opening the app list and swiping deezer app away, music would stop as the app was closed in the process (or looked like closed).

 

now, music persists even after swiping the deezer app away. 

 

if i perform this action, i want the app to close completely, i dont want it playing on background. i want it closed, memory freed for something else, no confirmations, nothing else’happening. for playing in background, i just minimize it. 

 

all the other apps act liken this unless i permit them. deezer dont even ask for my preferences and havent seen a settings tab for that yet.

 

swiping away an app from the running apps list is a practical way to close apps fast when you need it and since deezer has no quit/close button, ive used the swiping away operation to close it., now, even that is being denied.

 

could you please instruct me how to proceed to get it working properly?

B
Rank

When closing the app down the music i am playing still plays in the background so i then have to open the app again, pause the song and then shut the app. It never used to do this...any ideas??

They will not awnser that question. I had to go through a lot just to be able to join with the same problem. What we need is a simple 'STOP' button. They will not give you that because they suck data in the background and being paid on that. Airtime. Remember the old CD players and cassete player? Deezer has got that, but missing a stop button. That is how they rob you blindly. They will come with shit on how YOU are doing it wrong, but where is the stop button?  Fuck Deezer. 

E
Rank
how can you close the app, I can't find the exit/close button??
E
Rank
and where is the close/exit button in the app ?
E
Rank
Not working for me.
so there is no exit button in the app?
E
Rank
OK thanks
T
Apparently this is a "Feature" After becoming frustrated with the app on my Galaxy S8 I contacted support and they said the designed way to stop music is to pause. Which is silly... then there is now way to shut down the app. The notification panel doesnt allow a stop or close. And as stated above if you force stop the app while music is streaming the audio continues to play and you have to restart your phone. Might be time to go back to Spotify if they don't resolve some of these issues soon. If you are in a smart connected home with Google Home or ChromeCast there is no way to stop the app from casting now through the app itself as well.
R
Hi! Same problem here. Can NOT close the app on android. Cant find no EXIT button either. VERY BAD !! had to restart the phone to get it to stop. ( Samsung A8 )

Uninstalled the whole app....
M
Rank
This is such a pain!!
It was never an issue until I updated the software on my Samsung A5 last week; seriously considering cancelled my subscription and going back to Spotify!
It's not ok that it doesn't close when you "close all apps" and having to restart the phone each time is not realistic.

Is this being resolved?
M
Rank
Are you guys talking about the Android "close all" feature? Unfortunately isn't something we can't change as this is a Android feature, but we are happy to pass the feedback on to our devs 😉 Please confirm if is this what you mean.


Yes!!!

"Close All Apps" worked until the latest software update (mine anyway).
Whatever the issue is, it needs to be addressed for your App.
H
Rank

3 years and still a problem.seriously! Its 2021. You should be able to close the app, by now. Deezer needs to catch up to the rest of the tech world. Even though a free app, I will be listening to music witha different provider.

K
I am a new user to Deezer and subscribed for a family package.

We installed the apps on our Android phones and immediately found that there is quit button on the app.

This is extremely annoying and intrusive and falls in the category of SPAM.

If I want to quite an app, I should be able to do so by clicking a cross or swiping it. The way all the other apps works.

On my Note 5, it is the easiest to get out of it by opening the app browser and kill it there.

On the newer phones however, this trick for some reason does not work cleanly.

For starters then. Why does this app not at least have it's own quit button like all other apps?

Reply


TERMS OF USE DEEZER COMMUNITY SITE