About my Deezer

I am a new user, exploring the service. I will pay for a subscription but NOT BEFORE I AM GUARANTEED that I can switch off, kill the Automated Recommendations service COMPLETELY.e.g. not just as a toggle option at the end of a queue or likewise….Can Deezer make me happy?  

On desktop if I do search and get a list of tracks, that becomes the queue of what will play. Makes sense, and I have automated recommendations turned off so I don’t get anything else. The iPhone app has decided that search results represent a “track mix” and so then goes and plays other things that weren’t in the search result. There is no “queue”, instead I get just a history of what’s playing. I CANNOT EMPHASISE ENOUGH how much I do not want this behaviour. One of the key drivers of getting a paid subscription was so that I could have full and absolute control of what played on the app. If you take that away from me because you think that your algorithm’s decisions about what to play are so f**king important that they should override my personal choices, then I’m not sure why I’m bothering to pay. I could get random shuffling for free. When I want Flow or some kind of mix, I will choose it. Don’t create one because I pressed Search. SEARCH MEA

If you use a car that has Android Automotive OS (not the Android Auto that mirrors the phone display) the Deezer app is missing features like search using the microphone.  Google Assistant (E.g. Hey Google) will have Deezer play live versions, covers, pretty much anything that is the studio album of what you want.  Since there is no microphone option in the search bar and you cannot type while driving there is no option to switch music.Please add a voice search like the Android Phone App.  Reference: https://developers.google.com/cars/design/automotive-os

Hi there! I have recently moved from Spotify, and it is great, but one issue I have is when I am in the lock screen, the option to fast forward/rewind 30 seconds is not there. Only the option to completely skip to the next episode. I haven’t been able to find any options in the settings.  I have an android by the way.

My crdt card expired, so I had to change the card #. For some reason, it renewed using Google Pay and I want it billed directly thru my crdt card company. How do I make this change?  Thank you 

Brand new to the platform and liking it so far, but I gotta be real with y’all - ain’t nobody that wants 11 different email subscriptions.  I just unsubscribed from all 11 notification options across 3 different communication methods (email, text, push notification). I clicked 33 buttons to opt out. Not great for user experience, ngl.  Other than that, I’m liking what I’ve seen so far! Thanks for being a solid alternative to Spotify. 

While his older music should still be found if a fan that has been out of the loop uses his deadname to find it, the artist profile should be updated to reflect his transition. Please update this, you're already about 7 years late..(Not just for Sam Bettens of course)

Je suis nouveau et je n ai pas 3 mois offerts 

I want to like Deezer, but your playlist track limit is a dealbreaker.  I have over 10K liked songs in my "Liked" songs in Spotify that it has taken me nine years to curate, and I don't want to lose that history.  Please remove your current playlist limit of 10K tracks, and then we can talk.

All my family members have their own favorite tracks, and yet, I still don”t see any Family Mix on my iPhone using the app. Why is it so tugged away? Family Mix is the main reason I chose Deezer over Apple Music. We want to use it while driving, hearing everyones favorite tracks.  The marketing states:”All Family members can launch the Family mix for a shuffled selection of favorite tracks from all Family members. Perfect for road trips.”

Whenever it prompts to go to family mix it doesn't load. Just this screen. What is the trick to making it work  

Since 2 weeks i can not find my favorite radiostation Antyradio. There are some options of Amtyradio available but thesw are only playlist wothout my favorite programs.Why Antyradio is no longer available without asking? Can you make it back available?

Some tracks are playing at what seems like double speed

Hello! Excited to try this app out. However I am having issues with transferring my music over from Spotify. Only my favorites songs made it over in the transfer but not the rest of my music or the playlists or podcasts. I have *a lot* of playlists I've been sorting music into for years now and I definitely don't want to have to restart that or do it manually.  Can anyone assist? Also can we get a "mark as listened" option for podcast episodes since we're transferring from a different app and don't want to scroll over hundreds of episodes to get to the one I'm currently on. If we could mark multiple episodes at a time that'd also be dope.  Thank you!

Hi,If I go to an artists discography page, I see only a few albums, but if I go to their top tracks, there are songs from different albums that are not shown on the discography page. I am not sure how to see the whole collection...

Why do my custom playlists have songs I do not know, nor have I added to my list? Your app is treating them like radio stations. I didn't live that. The purpose of creating my own playlists is to listen to the songs i want to hear.  Im using the free version for now to play around to see if I like this service. I dropped Amazon and Spotify because they support fascists and pedos. 

J'ai oublié de résilier avant date mon abonnement je souhaite une résiliation immédiate de mon abonnement ainsi que le remboursement des 11.99€ débité.Merci 

I don't know why Deezer doesn't improve its Windows desktop application to incorporate high-quality features like ASIO or WASAPI to enhance sound quality when using a computer with an external USB Hi-Fi DAC.When comparing, on the same computer, a FLAC album played on foobar2000 using the WASAPI output with the same album played on the Deezer application in Hi-Fi quality, the sound quality on foobar2000 is superior.I believe this is because Deezer uses standard Windows output instead of sending the output directly to the DAC.Do the developers have any plans to improve this? 

Hello all, When I ask my Amazon Echo or Google Home/Android auto to play a song, it will quite often play the wrong version of the song. For example, if I ask “Alexa, play Chandelier by Sia” it will play Chandelier (Mongolian throat Singing version), and not… the studio version. Is there a way to prevent that? In the same vein, is there a way to not have it play the censored versions of songs if an explicit version is available? This one is a mixed bag, but if I ask Android Auto to play “Straight Outta Compton” by NWA, it would play a sanitized, radio edit of the song despite me enabling explicit in the app. This happens less common than the first thing but I also don’t love it. Thanks!

Bonjour, j’ai souscrit à un abonnement étudiant avec mon compte, cependant je ne peux plus écouter mes musiques alors j’ai resouscrit a l’abonnement.En retournant sur mon compte après avoir repayé l’abonnement étudiant, il n’était toujours pas possible de lire mes musiques. Je suis donc aller sur cette plateforme pour demander de l’aide et la on m’a demandé de me créer un nouveau compte et donc maintenant j’ai deux compte avec la même adresse. je suis complètement perdue et je ne peux toujours pas écouter la musique 

Why are some of the album covers greyed out in my library, but when I click on them they appear and play as usual.  At first I thought they were no longer available, but in every case it was just the album cover image that didn’t appear properly (desktop and desktop app versions).  In the ios app, the main cover image remains greyed out when clicked on (but the cover as it appears next to each song is visible).   

The album “Out of Time” by the band Quivers does not appear in their profile but comes up if I search for it specifically.  There’s not a duplicate Quivers page either so I don’t know why this keeps happening. 

This feature hasn't been working for a month, it looks like it's trying to recognise songs but but shows no match as if it can't hear anything.

If I’m listening in shuffle (for example, my favourite tracks) but I then search for an album and click play, the shuffle mode should reset automatically.

Bonjour j’ai pris un abonnement 1 moi à 14,99€ tout à l’heure sans faire exprès j’aimerai être remboursé svp car c une erreur.