About my Deezer

I've had Deezer Premium for over a year now and for the past 2 weeks, I've been getting adds every time I start listening to a podcast. What's the point of paying for a Premium subscription when I can't get rid of the adds 100%?

When listening to "Favorites Tracks" in the Sonos app, the music is listed from oldest to newest. When listening to "Favorites Tracks" using the Deezer app my favorites is listed from newest to oldest. Can you please update the Sonos app to list the music from most recent to oldest. It would provide for a better user experience which matches what we already get via the Deezer app or Online. I contacted Sonos and they provided the below, which must be completed by Deezer: Many thanks for getting in touch with us. This is certainly good feedback, and although we cannot provide a timeline, we will be certain to take this on board. As it happens all services on Sonos are developed by the music services themselves, by using our provided API, however, any features can be submitted by the service's own development team by following all necessary documentation, and developer support at

There have been lyrics on certain songs (Rammstein - Zeit, Sonne, Mutter, etc for example) but a few days ago the lyrics button disappeared from these songs. Rebooted the phone, changed the location to Germany, but nothing helped. Basically, no non-english songs have lyrics available (no microphone icon next to any non-English song, nor is there the lyrics button when the songs are playing)

On desktop if I do search and get a list of tracks, that becomes the queue of what will play. Makes sense, and I have automated recommendations turned off so I don’t get anything else. The iPhone app has decided that search results represent a “track mix” and so then goes and plays other things that weren’t in the search result. There is no “queue”, instead I get just a history of what’s playing. I CANNOT EMPHASISE ENOUGH how much I do not want this behaviour. One of the key drivers of getting a paid subscription was so that I could have full and absolute control of what played on the app. If you take that away from me because you think that your algorithm’s decisions about what to play are so f**king important that they should override my personal choices, then I’m not sure why I’m bothering to pay. I could get random shuffling for free. When I want Flow or some kind of mix, I will choose it. Don’t create one because I pressed Search. SEARCH MEA

I can’t claim my artist profile because if won’t show up when I type my name in or even copy and paste my artist ID from the artist link. How can I access my account?

Hi I'm paying £9.99 a month, It's saying that I'm on the free tarrif why? I wanted to cancel, how can I cancel the £9.99 a month when it's saying I'm on the free tarrif????  

Specifically, allow users to control smart speakers such as Amazon's Echo via Android. In the same way we can control the desktop app via mobile devices.

This feature hasn't been working for a month, it looks like it's trying to recognise songs but but shows no match as if it can't hear anything.

My community name's kinda silly. Is there a way i can change it?

Anyone else experiencing this enjoyment ruining bug? Would be awesome it there was a solution, because I can't use Deezer for anything this way (not run having to get out of the bath to resume,.or to keep having it switch off during dinner).

I have had over a month of horrible service from Deezer with my BluOs.  It usually doesn’t work at all.  Or, if it works it plays music for 3 seconds followed by a silent gap of 4-5 seconds.  After telling me that the problem is BluOs, but finding out it was not, Deezer admitted to a bug.  I get the message in the title when I try to play music.  I’ve logged in and out of Deezer and BluOs as well as rebooted my entire internet system so many times I’ve lost count.  Unfortunately my paid subscription is for months to come, and Deezer refuses to compensate.  All I want to to listen to music, but instead I am paying for service which I am not receiving.  Anyone have any suggestions?  

Are there any current plans to launch Deezer in Trinidad and Tobago? T&T is currently the only English speaking Caribbean country where Deezer has yet to launch its services.

I've just being happily using Deezer for the last 10 years. Now they move the most important button, for what looks like no god damn reason. It's only a daily minor inconvenience, yeah well now I kinda hate Deezer. I don't want to stand in the way of progress, but this, this is stupidityYou know I've never even met another person who uses Deezer. I'm here out of habit, and Deezer just said fuck my habits.  

I've followed the instructions to upload MP3s to my music collection on Deezer using my PC and it's not working. This seems like a clunky way to do this anyway. Is there some reason Deezer can't just recognise and play MP3s already on my phone? Google's Play Music app does that, so I don't understand why Deezer can't be modified to do likewise. But, for now, the instructions for uploading MP3s aren't working for me, so any help would be greatly appreciated. Thanks, Ray

I see there's an option to normalize volume in deezer, but I'm skeptical to use it as I don't know exactly what it does. Will it normalize each track to a given volume target by simply adjusting the general volume of that track, thus keeping all the dynamics of the song intact? Or will it dinamycally adjust the volume in real time, leading to annoying moments, when you expect the music to get really loud or really quiet but it doesn't, as the normilizer algorithm is trying to compensate that volume difference by compressing the dynamic output of the track? It is annoying when you're listening to a playlist or to flow but and when the next track gets going your speakers suddenlly start distorting because of a big difference in levels but I'd really rather deal with that than to loose the dynamics of the songs I'm listening.

I’ve noticed lately that if I am listing to a compilation album and I click on one of the artists names, the discography in their profile does not include the compilation album that I am listening to.  Didn’t there used to be a “Featured In” section in every artists profile?  If I click on the album name or type it in the search field it can be found, but not via the artists page.  This is not an issue on the app.  

There are several posts about this already and yes I’ve read them, but this needs to be more visible as it is being overlooked by the deezer team.  I, nor anyone else, wants any holiday music to be playing after January at least if not sooner. Any random PL created or any flow that I start, has some Christmas songs in it. It is April now, i don’t want it, until Decembar.I am not going to dislike every single song (or Elvis, Sinatra...), as I want to play them again when the season comes. You need to properly tag them, and have an option to opt out of those songs, when users feel comfortable, it can be a pop-up it can be a checkbox, radio-button… no one cares how, just make it happen.   

Hi just paid for Deezer primum(which in my country includes hifi in premium) and wanted to know how many others do and ifs it worth it? or dud i make a mistake

Yet another price increase from Deezer. Was $9.99 a year or so ago and now 13.99. I do not think the sound is much different and I am more satisfied paying $9.99 a month with the quality available. I feel the price increase is being forced on its users without a significant gain in quality. 

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I'm in Europe now but will go to India soon. Is Deezer streaming there?

Deezer on desktop shows a “Your computer seems to be offline” message every few minutes consistently. It makes requests to “sdk.iad-01.braze.com“ at the same time. Functionality for the user is not impacted but I still get this annoying message every time. I don’t want to allow whatever metrics you’re tracking and Deezer isn’t offline. Stop showing me this.

This feature - some of us find very useful when trying to build a listening queue - keeps disappearing from app and web browser.so if i’m listening a song and want the next song to be a specific one, how the F do i do that?thanks,best to your product managers ! 

Hi. New here and first post. I’ve just recently converted from TIDAL to Deezer and it rocks! I’ve had no beefs at all with Deezer until this morning. More of a question really. Two of my favorite tunes in the Prog Rock world are covers of Tarkus (ELP) and Sound Chaser (YES) by Jordan Rudess. The album these songs are from is “The Road Home.” That album exists in Deezer, but the two songs I mention above are greyed out and cannot be played.Can anyone explain why this would be? Many thanks, Cap

So excited you finally have released this, but I have recommendations to make it competitive with other services versions.  When choosing track mix, the user generally wants to hear the song they used to generate the mix. It would be good practice to test this feature with that in mind for premium or hifi subscribers.  Track mix is used primarily for music discovery. The idea of track mix is to hear more of what the user likes but hasn’t heard. From my short time with the feature, it very frequently will play 3-4 songs from the artist which seeded the mix. Causing the user to skip tracks that could have been avoided by not playing the seeded artist for ~3-4 tracks into the mix. This could greatly be improved with a global feature of having a slider where one side is “artist only” and the other “discovery”. The middle would act as a mix between the two.  On a more general note that feels almost silly to put, is that the mixes aren’t very accurate to the