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I payed for my premium yesterday and I didn’t get it in the app why?
Hi Deezer Staff There’s been no new R&B album release since April? With are now first week of June What is this page not updated? On Apple and Tidal this equivalent page has over 4 new albums each week typically. I’m trying out Deezer and I want to like it but it needs to keep updated
Hello team! How can I change payment from Poland zloty to Ukrainian hryvna?
Is Deezer not popular? why some artists only have few song been update while most recent song release form the same artists wasn't update in Deezer?
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Where is the 5 Euro subscription ? I just paid it last month, had some issues with Paypal and had to cancel my subscription and now when I want to subscribe, the cheapest one is 10 Euros ??? Also Deezer Free is not available in Romania but 2 years ago before I started my plan, it was also available as free.You guys need to get back the 5 Euro subscription.
Within the last month the Deezer app on Sonos has changed for the worse. Before it would show recommended albums, songs playlists flow etc…Now it just shows a few basics and more to do with your own playlists and favourites. It's no longer a good way to find new music. Has anyone else noticed this or a way to fix it?
For Deezer to grow as Spotify, it's gotta make for behemoth (recommendation algorithm) performance.- Spotify's algorithm is heavily weighted by listening time (percentage of time listened)- It recommends users songs that have high listening time, and that are relatable to the user's song cluster- Spotify uses (implicit) song metadata to put songs into song clusters- It finds songs for users by adapting to the individual's taste through implicit engagement
Please make the size of artist display bigger. Impossible to see on a regular TV. Also needs hifi support.
When I select Deezer Flow, there are times when I get several Christian content songs in a row. I would prefer not to receive this content. Any way to block it?
Bonjour,Depuis plusieurs semaines, il est impossible de charger des musiques (sauf celles qui sont déjà téléchargées)Merci pour votre support.Cordialement
Hi there, FAQ says that paying via google play subscription method is available for my country (new zealand) but doesnt show when I go to change payment method
hello. how can I change artist cover photo? and can I play any song from my favourites or from search since the beginning and till the end please thank you.
Anyone else had an email, stating there will be an increase in monthly subscription, from November, of £2.00? Apparently, Deezer are investing in HiFi quality sound, as a sweetener. I for one, will be moving on elsewhere
Hi, I have a subscription that I want to cancel but I forgot my account details and I have to pay over 24 dollars a month. Can u plz help because I don’t use deeper anymore waste of my money forever
Please add Google Home / Alexa support for Norway. Spotify is popular, but it lacks support for lossless format. You already support so many platforms, home automation is increasingly popular in Norway and Deezer could find more subscribers here if you added Google Home (also Alexa). I also strongly support the existing request to have support for all the Nordic countries, but I created this thread as you wanted one for each country. Best regards Lars
Hi deezer team, You sent me mail that I got a free 6 months deezer premium but when I login to my account you say this offer not available in your country 😑 How it could happens 🤔 !?
Whenever a mix is playing, all queue options are disabled. While I understand that this is done to keep the mix consistent, I’d still like to add songs to the play queue and then resume to to the mix. Currently I either have to keep listening to the mix without adding the song or play the song that I want and lose my current mix.
After the most recent update for Deezer for Android I no longer can adjust the EQ on my Pixel 6 Pro. I'm a Premium subscriber and having the ability to use the phone's EQ through the Audio settings was a pleasure. Those of you who's devices have a stock EQ will know what I'm talking about. There was first, the option to activate the EQ through a toggle switch… and right underneath it was the EQ settings tab (button or link or whatever it's called) which has now vanished from the app entirely. Please add this option back!!!
How tochange my payment method from apple to direct on deezer
Hello Deezer team, Recently I bought a new phone with a free trail plan with deezer for 4months.I correctly start it 2days ago but since today My plan was cancel with any reason. Could you let me know what is the problem please !?Thank you Bonjour l'équipe DeezerJe viens d'acheter un nouveau téléphone avec inclu dedans 4 mois d'essai Deezer. Je l'ais correctement activé il y a 2j mais depuis cet matin je suis repassé en gratuit sans raison.Pourriez vous me dire quelle est le problème svp ? Merci à vous
I was once subscribed to your service sometime this year (2019) and was paying $5.99, which was a reasonable price for me being a college student. I cancelled my subscription recently because I was changing my payment option. However, when I tried to resubscribe, I am now being asked to pay $9.99. This is definitely out of my price range and I’m disappointed that the price changed without me being notified about it (unless there was some promotion going on that I was not aware of). I live in Jamaica and $9.99 when converted to my currency is way too much for me. My country cannot benefit from the student plan option so I am left without the subscription all together. Can you help at all with this? Thanks much for your response! Lori
I've noticed that the Android app doesn't always remember whether I've turned on Repeat One or not - sometimes it'll turn itself off, other times it'll turn on randomly. Today I noticed it turn off as it plays for the second time. This is on Android 11, Samsung Galaxy S20+ stock rom.
Hi, everytime I log into Deezer on Chrome my favorite tracks playlist option “sort by recent...” is broken on Android. As in the playlist goes backwards, playing oldest from newest. It’s been doing this for a few years and having to clear my cache and re-download everything each time is getting boring, any idea on how to stop that from happening ?
Deezer continues sending me deals but they say I am not eligible, they won’t say why. I’m not paying $9.99 or $14.99 when they are offering a $5.99 deal. What’s their problem?
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