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One Hit Wonder
Carolina Marques Fernandes
One Hit Wonder
February 17, 2023
Answered

membership help

  • February 17, 2023
  • 2 replies
  • 26 views

My husband is not able to be a member for my family plan because it says we are from different country! But all of us were born in Brazil and we are living in Germany at this moment, we live together!

 

this message does not make sense!!!!!

I need help Asap!!!!!

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      Best answer by

      Hey @Carolina Marques Fernandes 

      The country codes of the accounts will be different. Simply being in Germany does not change this. Please contact support and let them unify:
      → https://support.deezer.com/hc/requests/new

      2 replies

      Anonymous
      Answer
      February 17, 2023

      Hey @Carolina Marques Fernandes 

      The country codes of the accounts will be different. Simply being in Germany does not change this. Please contact support and let them unify:
      → https://support.deezer.com/hc/requests/new

        Johnathan.Deezer
        Ultimate Superstar
        Johnathan.Deezer
        Ultimate Superstar
        February 18, 2023

        @dee_dirk thank you! 😊

        JohnathanF
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