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can鈥檛 recover my premium

  • February 12, 2023
  • 1 reply
  • 18 views

Hi - I was a deezer user a while ago and stopped it for a few months. I am trying to recover my account created in Mexico (I paid with my mexican CC) but the aystem brings my account to Europe and ask me to pay in euros. Can you help?

Best answer by Johnathan.Deezer

Hi @Oscar Villarreal

Sorry about it. Please make sure you are not using any VPN, for example.馃暤馃徏

On that case, it鈥檚 better to contact our Customer Care Team, they can check your account and help you with that. 馃憣馃徑

Take care.

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1 reply

Johnathan.Deezer
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Hi @Oscar Villarreal

Sorry about it. Please make sure you are not using any VPN, for example.馃暤馃徏

On that case, it鈥檚 better to contact our Customer Care Team, they can check your account and help you with that. 馃憣馃徑

Take care.