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Hey! I subscribed for Deezer Family Account, but the issue that I'm having right now is that only in the main account there's the Account Management feature...so when my kids want to find their content on my wife's phone they aren't able since the Account Management is only available for primary account. But since kids access their music through both of their parents, there should be an option to add a second account to have that as well
Hi, I need help..I re activity my subscription yesterday and it doesn't work. I received a email confirming my order. Please help..
When I try to login my Deezer app account it says that there is an error. Can you please fix it? My music is my happy place. Thanks in advance!
Why do I keep getting kicked off and told someone else is listening? I know they are not! I've got deezer family and changed my password. It's becoming very annoying
Toda vez que tento usar o Deezer no celular, ele não permite que eu faça login nem com número de celular nem como e-mail. TODA VEZ.Acabo de alterar minha senha e mesmo assim NÃO CONSIGO ACESSAR. Os pagamentos estão em dia.
haven't been able to login since yesterday, app and web seem to be down
I cant conect im my account.
Other than my usual monthly subscription, I had a small amount deduced off my credit card, for what could it be?
I've paid for Deezer premium, and the £11 has come out of my bank but on the app it won't register. When I try to subscribe it comes up with "Error DF-DFERH-01" and tells me to retry but it never works. I've tried logging out, uninstalling the app and restarting the app. Nothing is changing. It's stressing me because I've been charged for it.
Hallo, ik heb een family deezer account maar ik heb probleem bij mijn kind haar account dat ze niet offline kan luisteren. Hij wilt de muziek niet downlaoden! Bij mijn ander kind geen problemen mee.
You have taken money for new subscription but I do not have a new subscription it saying I'm still on the free one. I just started a new one and money has been taken but no subscription given
I'm getting the following error when sending requests to claim my artist profile: “Something went wrong with your artist request, please contact support”. Please, help!
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Hello, i have a problem. I pay my deezer in A1 Serbia, and every day some phones and accounts are connected on my account but its not me. What i do to block this?
Bonjour, J’ai souscrit à l’essai gratuit qui donne suite à un abonnement en pensant récupérer mes playlists ( qui étaient son mon compte deezer de base en tant que membre ), sauf que lorsque je retourne sur l’application les autres comptes membre apparaissent mais le mien n’apparaît plus. Merci de trouver une solution au plus vite, Cordialement, GERASIMOVSKI Ivana
Just wanted to say that recommendations in Deezer are so much better than Spotify. One of the reasons I switched (the other one being their constant push of podcasts). Recommendations are spot on most of the time and I actually discover new awesome tunes! Thanks Deezer!
Hello,I’m an artist on Deezer and some of my latest releases are misplaced (on another artist profile)How do I solve it?My e-mail: voltaartist@gmail.comMy artist profile:https://deezer.page.link/RPcnawBF8ys8dJvR8Best regards!
I lost al my saved music. All playlist and favorite songs. I did not deleted my account or anything. I was trying to log in to my account on another device. I tried to log in with my email adress but I couldnt remember my password. So I got an email to login without password. When I wanted to login to my account on my main device I saw that everything was gone when I logged in. I have an subscription on my Apple ID Account but when I log in with my Apple ID, that account has no subscriptions and also all the saved music was gone. I dont know which account I need to use. By email there are no subscriptions and by Apple ID the same. But I do have an subscription on Deezer
Hi. I did a late payment for my deezer subscription. Now that I've paid, I still can't access it. What should I do next?
I just paid for a family plan for one month and it does not give me the service
I want to cancel my account on deezer but it has no option anywhere
Every couple of days, someone adds 5-6 songs to my shared playlist. It’s always from the same artist. When i look at the artist’s page he’s in a ton of colaborative playlists, so I suspect he’s using a bot to spam his songs in other people’s playlist.
Hi, I’m looking for way how to create (or favorite) playlists/songs/artists… with no affect to flow or recommended songs.Example of use:I wanna have playlist for kids, but I don’t want to listen kids song when I use Deezer as usualy (at work, in a car...).
Play first all favorited albums and tracks, play suggestions on a sliding scale: every other song, every ten songs, never.
guys, we need help. I don’t have this deal. Maybe anyone can help?
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