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One Hit Wonder
March 30, 2023
Answered

Subscription query South Africa

  • March 30, 2023
  • 1 reply
  • 25 views

Good day

 

I have an existing subscription via google app store.

 

Yet when I try to access Deezer it requires me to subscribe again.

 

Please advise how to access the subscription I already pay for.

 

Kind regards

Jackie

0******4

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    Best answer by Yula

    Hello @Jackiezmm, please don’t share your personal information here as it is a public forum, 

    I have hidden it for you on your post 😁

    For issues with your subscription you need to contact our Costumer Care team directly here: 

    https://support.deezer.com/hc/en-gb/requests/new

    1 reply

    Yula
    Deezer Staff
    YulaAnswer
    Deezer Staff
    April 5, 2023

    Hello @Jackiezmm, please don’t share your personal information here as it is a public forum, 

    I have hidden it for you on your post 😁

    For issues with your subscription you need to contact our Costumer Care team directly here: 

    https://support.deezer.com/hc/en-gb/requests/new

    (She/her) add your pronouns to your signature!