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Your account, favorites and playlists

everything related to your favorites, playlists, albums etc...

  • 864 Topics
  • 3,539 Replies
864 Topics
A
Tiny Dancer
Avocato_pitTiny Dancer
asked in Your account, favorites and playlists
Migrated from spotify, now playlist order is reversed

I migrated my favorite songs and playlist form spotify but now all of the most recent ones are at the bottom and the oldest ones at the top and when adding new favorite songs they go with the oldest, is there a way to flip this?

761
T
Tiny Dancer
11 months ago
P
Tiny Dancer
Papi JeeneTiny Dancer
asked in Your account, favorites and playlists
artist fan rank

Hello i wanna know my rank among Tiakola’s fans please 

181
Nina Nebo
Deezer Legend
11 months ago
S
Tiny Dancer
SophiaswinneyTiny Dancer
asked in Your account, favorites and playlists
charged twice for subscription

I have been charged twice for my Deezer subscription. I have been subscribed for a long time however I got a new card so I re-subscribed with my new card details then it was still saying I wasn’t subscribed so I cancelled and subscribed again and you’ve charged me twice. I want my refund I have attached a screenshot of this

391
Nina Nebo
Deezer Legend
11 months ago
S
Tiny Dancer
shane ATiny Dancer
asked in Your account, favorites and playlists
unable to find or save a playlist sent by a friend

Hi, I'm new to Deezer. A friend created a playlist we can use together. When I got the link I can access the playlist. When I go elsewhere, like search for example, I cannot access that playlist again without going through the original link sent to me. I cannot find a way for me to go back to that playlist. What am I doing wrong?

251
Nina Nebo
Deezer Legend
11 months ago
A
Runaway Baby
admoralesRunaway Baby
posted in Your account, favorites and playlists
were is all my songs

I have an account but I'm not sure what happened to my play list

71
Nina Nebo
Deezer Legend
11 months ago
Z
Runaway Baby
Zsiga LászlóRunaway Baby
posted in Your account, favorites and playlists
Lejátszás.

Belépek a kedvenc lista dalaimra. Rákattintok, elindul, de a következő dal már nem a kiválasztott kedvencek listából játsza le.  Ez mnagyon bosszantó.  Azthiszem ha másik egy másik dalmegosztót találok, ami sorban játsza a kijelőlt dalokat, akkor búcsúzok a Deezertől. 

275
Leonídia.Deezer
Community Manager
11 months ago
C
Tiny Dancer
cripplingcoolnessTiny Dancer
posted in Your account, favorites and playlists
help me pls

okay so i did the transfer thing to deezer and it worked fine on my playlists buuuut when i go to favorite music it says replace, on a lot of them, and id be fine with going through my ALL my songs its just that whenever i replace one the replace option disappears for them all 

121
Nina Nebo
Deezer Legend
11 months ago
K
Runaway Baby
KushSaurusRunaway Baby
posted in Your account, favorites and playlists
plays randomly l

Hello ive stopped the deezer app and it still plays songs I was in a meeting I paused my music and not even 20 minutes later blam max volume during my meeting like wtf fix this or I'll Unsubscribe this pissed me off royally I didn't respect it playing randomly whenever it wants I even after force stopped it and resetted my phone and still but if it does this one more time I'm out

61
Noam Asulin
Deezer Legend
11 months ago
J
Tiny Dancer
J. BarreiroTiny Dancer
asked in Your account, favorites and playlists
Billy Rankin

No encuentro a este artista en la plataforma porque?

41
Nina Nebo
Deezer Legend
11 months ago
M
Runaway Baby
mouceeltRunaway Baby
posted in Your account, favorites and playlists
i want to change my adress email but i don't have access to it

i want to change my adress email but i don't have access to itso i need help 

211
Nina Nebo
Deezer Legend
11 months ago
L
Runaway Baby
Luke HollingsworthRunaway Baby
asked in Your account, favorites and playlists
cant delete account

Hi I'm trying to delete my Deezer account but I can't do it.

67413
G
Tiny Dancer
11 months ago
C
Runaway Baby
CkarangwaRunaway Baby
asked in Your account, favorites and playlists
using the deezer offer on fnac product

Good morning, i got deezer 4 months promotion but i can not use this. Can you please advise me

262
Jaime.Deezer
Community Manager
11 months ago
G
Runaway Baby
gillesgabRunaway Baby
asked in Your account, favorites and playlists
Recuperation Favoris

Bonjour. J’ai acheté un nouveau Iphone sur lequel j’ai téléchargé l’application Deezer avec mes coordonnées. Tout en conservant mon ancien portable sur lequel j’ai toujours ma playlist, mes favoris,etc… Mais impossible de les retrouver sur le nouveau. Merci de m’aider a débloquer cette situation de façon à ce que je puisse indépendamment utiliser l’un ou l’autre.

201
Nina Nebo
Deezer Legend
11 months ago
D
Runaway Baby
deanisRunaway Baby
asked in Your account, favorites and playlists
cannot play favorites in order of sorted by track a-z

Favorites are sorted by track a-zCannot play in order, automatically resorts to random or it will play all tracks by same artist from the favouritesJust upgraded to Pixel 8 xl, plays in order just fine on previous pixel 2xl  

735
D
Runaway Baby
11 months ago
michal.wiatr
Runaway Baby
michal.wiatrRunaway Baby
asked in Your account, favorites and playlists
security issue

Anyone got an email about unauthorised login in Germany to You account too? I have got it last night and my friend from far away city got it also ... I read about data lost of deezer last year. Can it be related? 

433
Jaime.Deezer
Community Manager
11 months ago
V
Runaway Baby
Vickie.VickersRunaway Baby
asked in Your account, favorites and playlists
playlist

Since the application has been updated I have lost over 30 playlists has this happen to anyone else absolutely fuming 😤 

574
Jaime.Deezer
Community Manager
11 months ago
C
Tiny Dancer
Corwin JansenTiny Dancer
asked in Your account, favorites and playlists
Nummer Roxette niet compleet.

Beste Deezer.  Het live nummer van Roxette houd steeds halverwege op. It must have been love (Live in Santiago).Diverse keren opnieuw ge-download.Graag oplossen, zodat dit nummer weer compleet af te spelen is. This number stopt every time half way. Several times again downloaded.But that wont help.please solve this problem, that we could listen to the complete number again.  Regards Corwin Jansen.  

172
Nina Nebo
Deezer Legend
11 months ago
I
Tiny Dancer
intrnlTiny Dancer
asked in Your account, favorites and playlists
How to delete my account

Deezer Free is no longer available on my country, and I would like to delete my account, but I can’t access the account settings page on the website because it keeps throwing me into the plans page, is there any other way I can delete my account?

1421
Nina Nebo
Deezer Legend
11 months ago
T
Runaway Baby
TheTyrantAbbeRunaway Baby
posted in Your account, favorites and playlists
NO ACCESS TO ARTIST FOR OUR PAGE

Hello Deezer Community:  Our artist page has been already claimed, according to Deezer. (We set it up in 2019) But when signing in to ‘Deezer for Artists’ I get yet another request to claim it, an ask for the UPC, and then the system takes me  round and round in circles. Band’s name is TYRANTS IN THERAPY.Originally claimed artists page in 2019.What are the magic steps to get access to creator tools? Links to Help topics are wild goose chases. Thanks in advance for your help, Deezer People.  

345
Jaime.Deezer
Community Manager
11 months ago
N
Tiny Dancer
neinTiny Dancer
asked in Your account, favorites and playlists
delete account pls

Can a mod delete my account please, not deezer community but deezer account

841
Nina Nebo
Deezer Legend
1 year ago
A
Runaway Baby
akuliRunaway Baby
posted in Your account, favorites and playlists
How do I get rid of these weird favorite tracks

I have these 2 tracks in my favorite tracks list. I did not favorite them myself. Could be left overs from a spotify import. They cannot be played or deleted. Please help me get rid of them. Thanks! 

839
A
Runaway Baby
1 year ago
S
Runaway Baby
Stacy.HoltRunaway Baby
asked in Your account, favorites and playlists
Playlist Track Count & Runtime

Before the most recent update I used to be able to swipe left when in a playlist or album and see track count and run time. Is it hidden somewhere else or just eliminated? Was a very handy tool. Also would display year album was released. Please bring back. 

422
S
Runaway Baby
1 year ago
S
Tiny Dancer
Sue RichardsTiny Dancer
asked in Your account, favorites and playlists
Family membership

When I am listening to my Deezer it stops playing after one or two songs and tells me that someone else is listening and I should try a Family membership. We already have a family membership and nobody else is listening at the same time. I’m not sure what to do. 

382
Leonídia.Deezer
Community Manager
1 year ago
A
Runaway Baby
Akka-94Runaway Baby
posted in Your account, favorites and playlists
account security

Hello, i have noticed today that my account into has been changed and playlist have beed created without my knowledge. First thing, my accounts country has been changed to Peru. Songs that have been listened to are unknown to me. I have not used deezer a lot in this month, as such leakage of data is evident. I need you to investigate this issue as its obvious that there has been a breach, if not. I'll have to look it up future to my provider.

302
Leonídia.Deezer
Community Manager
1 year ago
K
Tiny Dancer
Keisha JonesTiny Dancer
asked in Your account, favorites and playlists
I want my playlists and favorites back!!!

Please fix this then reinstate & restore my deezer playlist & favorites 2 payments in October so should be credited a month. I tried to update payment method to resubscribe to premium and added card to do payment on & reset password. Yet, it will not allow me to reset it & resuscribe. I only want my previous playlist & favorites I built in my deezer profile I created customer service! My name is Keisha Jones need customer care! I wish we had a better way to contact was charge twice and attached proof & receipts. I read you need more business, growth, & sales for the shareholders & stakeholders well it is done with quality with quantity that's what keeps clients so we recommend your music streaming to others! You fixed it before sent link to prior profile, so I know you can give me back my playlist, favorites and all my music. I would like you to contact me!

311
Nina Nebo
Deezer Legend
1 year ago
TERMS OF USE DEEZER COMMUNITY SITE