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One Hit Wonder
June 6, 2018

Flow repeats tracks

  • June 6, 2018
  • 101 replies
  • 2950 views
Is it normal to have several tracks repeated way too frequently when you are in the Flow feature?

101 replies

Rudi
Ultimate Superstar
Ultimate Superstar
April 30, 2020

That's a good point and we'll be passing it on @Steve C - your feedback is much appreciated, thank you :wink:

Rising Star
May 7, 2020

Ok, here’s what you get for Canned Heat: In the top 13 tracks, On The Road Again is there FOUR TIMES and Going Up The Country THREE TIMES:

Ridiculous!

This virtually makes listening like this, er, unlistenable unless you’re willing to jump in and skip tracks all the time.

Rudi
Ultimate Superstar
Ultimate Superstar
May 9, 2020

I completely agree @Steve C that Flow doesn't look good at all. Have you tried clearing the app's cache or if on web, cache and cookies? :sweat:

Rising Star
May 9, 2020

How would that help, @Rudi? The stats aren’t coming from my own machine or account, they community-based, right?

Rudi
Ultimate Superstar
Ultimate Superstar
May 12, 2020

Hi @Steve C 

Clearing the app's cache tends to help with how the information store in your device interacts with our side. It's a suggestion, I've forwarded your details to our devs regardless - just trying to speed things up :thumbsup_tone2:

Roadie
May 15, 2020

Really tired of this ‘feature’ . Been using Deezer for a year now, and its never been solved. Tracks that I heard months ago, and in faves, keep repeating 50%+ of time (maybe more) .  Seems like Deezer PM/dev  team cannot handle it.

Today what frustrated me the most, I clicked ‘Change Mood’,  and like got dozen of same recent tracks.

 
Roadie
May 15, 2020

I heard months ago, and in faves, keep repeating 50%+ of time (maybe more)

*that I’ve been hearing for months, keep repeating.   50%+ of the Flow time

Rudi
Ultimate Superstar
Ultimate Superstar
May 20, 2020

Hi there @anon1252 

Thanks for reporting and for your patience. We're looking into this, comments passed to our devs :thumbsup_tone2:

In the meantime, please follow the tips here :pray_tone2:

Rising Star
June 1, 2020

time for an update on this issue - Flow still has it’s favourite songs which are sometimes based on my favourites but often not…..  the algorithm just needs a counter added or timestamp so it knows what it has played recently and chooses from some of the other hundreds of songs I like, or hundreds of songs like that but not always the same tens of songs

Rudi
Ultimate Superstar
Ultimate Superstar
June 2, 2020

Sure @gdr I've been working on a few users' reports on Flow recently, so our devs will continue to work on this :thumbsup_tone2: