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638 Topics

karpatski Groupie

My MP3s >1000 songs do not appear on "My MP3s" playlist
Solved

I used to upload some releases I didn't find on deezer. I use app on my PC to upload. Each time I create playlist with release name and add newly uploaded songs onto it. After that, on android app, songs can be listened to and (what is much more important) searched for inside "My MP3s" playlist. B...

Troubleshooting / Android
49 3
Rank
1 day ago
C
Cameron4102

Blanks in songs / Censored
Solved

Deezer is blanking out swear words how do I turn this off its really annoying?

About my Deezer / Features
1490 13
K
1 day ago
S
Saunder86 Groupie

deezer muting on in car parrot system only
Question

HI I have a Samsung with deezer family account. I can connect to bluetooth devices no problem continuous play until I connect to the car witch has a parrot system. It can go silent after one song or after a hour it depends how its feeling. I can see the music is still playing on the phone and any ph...

Troubleshooting / Android
19 2
S
1 day ago
O
Oliver Smith New member

Random songs in favourites
Solved

Hi, For a while now I've been getting completely random songs in my favourites. Almost as if Im listening to flow. And ideas? I'm on the free plan and am aware of the random playlist but I've never heard half of the songs which play amongst my favorites. Cheers

About my Deezer / Your account and subscription
26 5
Rank
1 day ago
M
Muffin

I can't switch to general profiles in Family
Question

So I am a member of my family account and when I want to switch to my general profile it says "just a sec" and just switches back to the master profile. I'm using the Microsoft Deezer App on my pc.

About my Deezer / Your account and subscription
9 1
Rank
1 day ago
C
cat72

Refund me
Solved

I have cancelled my substitution with Deezer and want a refund please.

About my Deezer / Your account and subscription
440 55
Rank
1 day ago
M
Michel-Michel Michel

Play all songs by one artist or all favourite artists
Discussion on going

I would like an option to play ALL song by one same artist or to play ALL song by all my favourite artists. Just like shuffling through your whole music library.

Suggestion box / Got an idea?
1138 25
Rank
1 day ago
R
Roman Valek New member

Volume normalization
Discussion on going

I like to listen to Flow on Deezer, but a big problem is that different tracks have different volume. When I am cycling, this is very annoying, as some of my favorite songs play too quiet and all of a sudden another track is played too loud. How do I make Deezer play all songs on the same volume lev...

Suggestion box / Got an idea?
5670 46
W
1 day ago
D
dadaz007 Roadie

android auto last position bu
Question

Hi all, I'm using deezer 6.1.3.31 and android auto 4.3.591854. Deezer works OK for me except one bug. When I launch android auto and tap play on deezer, it always goes back to the beginning of the track. If I maximize the play view (in android auto) timing bar is where it stops play last time, a...

Troubleshooting / Android
52 6
Rank
1 day ago
R
RazDaz29 Groupie

Deezer Family & BMW Online Entertainment
Solved

I have had a Deezer Family subscription for a while but when I renewed my BNW Online Entertainment I lost the use of Deezer in the car. How do I reconnect as when I try to log back in again it says that the account is already I use & wont connect? I had something similar the previous year & ended...

About my Deezer / Your account and subscription
1168 10
Rank
1 day ago
J
Jano.Gusta

I can't play music on my iPhone 7
Solved

Hello, i cant play music on my wifi but on my 4g its working i have iPhone 7 error: cant load the music sorry for my bad english but i am from belgium -Jano

Troubleshooting / iOS
6 1
Rank
1 day ago
Lyndsey.Van-Dal Groupie

Recently listened to songs not showing on Facebook
Question

Deezer account set up to share all listened to songs onto my Facebook page/activity log this however is not happening in fact it doesn’t show any songs at all have checked settings etc followed your advice to previous queries regarding this same issue and I’m still no further forward deezer still no...

About my Deezer / Your account and subscription
20 2
2 days ago
I
Ioannidis Christos New member

Which is better quality, basic or standard?

Which is better quality "Basic" or "Standard" for streaming on Deezer?

About my Deezer / Features
18 1
Rank
2 days ago
Rank
Flo.Deezer Community Manager

Only 30 seconds playback on google home speaker despite having a premium account
Question

Hi there, that is very strange. Could you please make sure that you have logged in with the correct email address in your Google Home app? Is it the email address of the account you have Premium on? Try to unlink the accounts and link it again please.

Troubleshooting / Other Devices
2432 67
N
2 days ago
K
Kamil Pilawski Groupie

Paid but still being asked to subscribe

Have you upgraded your account? Are you still seeing adverts and being asked to subscribe? Try these quick fixes. If you paid via Itunes, please check this topic Just set up your payment? It can sometimes take a couple of minutes for the system to update your account status after making a payment...

About my Deezer / Your account and subscription
29665 1708
H
2 days ago
J
jenny.alvarez.56829

Canciones eliminadas
Question

Elimine una canción por error del Flow, como puedo volver a escuchar esa canción en Flow o como puedo ver el listado de las canciones rechazadas

Foro en Español / Foro en Español
124 1
N
2 days ago
R
reuben.G

Censored tracks
Question

I was listening to music and Deezer was leaving the swear words being sung/rapped which I liked and the next day the same tracks I listened to the day before started to become censored is the way I change it back to being uncensored?

Open Mic / Deezer Catalogue
115 3
I
2 days ago
T
thot

LG Smart TV skip limit
Solved

Hey. In smart tv LG I have the message "the maximum number of skips has been reached". I do not have such a limitation on my phone. What's the cause ? I have Premium subscription. Thanks in advance.

About my Deezer / Your account and subscription
18 2
T
2 days ago
J
Joanne Mills

Family ad when playing music
Question

Sick to death of family as and don't tell me its when 2 devices are connected it's every time I play music been going on for months now enough is enough going to cancel unless you can offer a fix

About my Deezer / Your account and subscription
12 1
Rank
2 days ago
W
Wendigo Girl

playlist not working right
Question

I don't have premium and I won't get it. Every time I hit shuffle playlist, it plays. But it doesn't play any songs that are in my playlist until I've skipped 3 or four of the songs I don't know. What do I do?

About my Deezer / Features
23 0
W
2 days ago
A
Aiivsali Roadie

Vota en esta encuesta de funciones l Opción de Favoritos l opinión: 🙁 Odio la nueva vista, es muy impráctica, extraño la vista anterior 😦 / Sugerencia

Opinión (después aparecen mi sugerencias) Quiero seleccionar más de una canción a la vez creando una forma con el cursor y no puedo Quiero seleccionar más de una canción puestas en secuencia usando Shift+clic y no puedo Quiero hallar mis playlists más rápido y no puedo, tengo que buscar cada una...

Foro en Español / Foro en Español
17 1
E
2 days ago
Rank
Anton_Deezer

Doing things for Pride

Hi everyone, My name is Anton, I’m Deezer’s global communications director and if you’re interested, I’d like to take a minute of your time to discuss the stuff we’re doing for Pride Month this year. (And if you’re not interested that’s perfectly OK too :)) As you may know, this year’s Pride Month...

Open Mic / Music, culture & games
163 0
Rank
2 days ago
T
Thalmaya Groupie

Control Alexa from Deezer app
Not Implemented

It seems very obvious but it's not. Moved recently from Spotify to Deezer I was surprise to be unable to stream and control music over wifi from my phone app to my 2 amazon Echo's. I am even more disappointed to have taken a 12 month subscription plan.

Suggestion box / Got an idea?
168 5
P
2 days ago
E
Edwin Gonzales

descargas
Question

Tengo la suscripción HI FI y quisiera saber en cuántos dispositivos puedo descargar musica?

Foro en Español / Foro en Español
12 0
E
2 days ago
riegelstamm Smash hit

Only tracks 5 and 6 of the album Robbie Dupree by Robbie Dupree play
Solved

Only tracks 5 and 6 of the album Robbie Dupree by Robbie Dupree play. The rest throw up a nonspecific error. Please fix them!

Open Mic / Deezer Catalogue
13 1
Rank
2 days ago

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