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Rudi Community Manager

ADE - Amsterdam Dance Event

Electronic music will set the pace for Amsterdam in the coming days and Deezer is ready to catch your ears with a special channel created for all dance music lovers.  Deezer's new exclusive ADE - Amsterdam Dance Event (a five-day electronic music conference and festival in the capital of the Netherl...

Open Mic / Music, Culture & Games
28 1
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12 hours ago
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Adriaan.VanZyl

Playback Keeps stopping (Google Chrome)
Question

Recently (within the last month or so) i am having issues while streaming music. It seems like it is streaming too slow despite having a connection that should be sufficient (10 Mbps). Playback keeps stopping intermittently end eventually stops completely. I am able to stream HD content from other m...

Troubleshooting / Other devices
12 0
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14 hours ago
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Rob Igo Deezer Legend

Deezer Desktop App - all feedback, bug reports, tip and ideas/suggestions here please!

Hi everyone let's use this post for anything to do with the new Beta Desktop App 🙂 @Anja will move any related posts over - let's give the team any bugs or feedback/ideas I know I already have plenty! cheers Rob

Troubleshooting / Other devices
28151 900
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14 hours ago
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annsharrma

Problem sorting playlists by recently added

Hi, I'm having a problem with my 'recently added' section in the favorite tracks on Deezer family in my smartphone. Normally, the recent song added to the playlist comes first (on top) in the playlist and then followed by the older ones below but, in my case the oldest songs are coming first and the...

About my Deezer / Features
371 20
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14 hours ago
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bar_boko One hit wonder

Artists that have been removed
Answered

Hey, I wanna know why these 4 artists are no longer in Deezer Library: Eden Ben Zaked Peled Omer Adam (Latest Songs) Noa Kirel

Open Mic / Deezer Catalogue
87 3
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15 hours ago
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Timelordz One hit wonder

Volume banner in desktop app
Answered

When I change the volume on my windows 10 pc a Deezer banner appears in the top left corner of the screen. How do I remove this? This happens while using the Deezer desktop application. I understand its usefulness but there should be a way to turn it off. It can be quite obnoxious for users.

Troubleshooting / Other devices
665 16
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15 hours ago
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ombrisa

rtl radio podcast always muted, message is "ERROR please try again"
Question

rtl radio podcast always muted, message is "ERROR please try again"

Open Mic / Deezer Catalogue
7 2
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16 hours ago
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gomezandr

Podcast episodes don't download
Question

For some reason when I try to download any episode of any podcast it appears as it is downloading for like 30 seconds and then it stops. I know I have enough space so it's not that. Also, when I click download and it stops, when I go to click it again, the erase from downloads option appears even th...

Troubleshooting / Android
3 0
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17 hours ago
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summerteeth Emerging artist

Android mobile app album favorites not in sync with desktop
Answered

Not sure if it's just me, but whilst the total number shown in the 'my music' section alongside 'albums' is correct (i.e. shows same as desktop app), when I click to see the albums in here, they're not in syncwith what I have saved in the desktop or web app (and seemingly quite random, i.e. not miss...

Troubleshooting / Android
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17 hours ago
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Edwin Pinzon rojas

No conecta la app tengo problemas con la suscripción
Question

Other languages / Foro en Español
16 2
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23 hours ago
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Valdez Q. Nery

Problema con el codigo

Dispongo de dos tarjetas canjeables que nos dieron en fnac, el caso es que ninguno me va, me dice que el código no existe, no entiendo por qué no va ninguno de los dispositivos 

Other languages / Foro en Español
7 0
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1 day ago
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Daniel Rodriguez Groupie

Álbumes León Larregui
Question

Donde esta toda la música de León Larregui???

Other languages / Foro en Español
27 2
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1 day ago
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Alfredo. Moderator

Doble cobro

Hay varias razones por las que podrías haber recibido dos cargos de la misma suscripción. Se te ha cobrado la misma suscripción en dos días diferentesEsto significa que te has suscrito a la oferta Deezer Premium con dos cuentas de Deezer diferentes.¿Qué puedes hacer?Si no has utilizado los datos de...

Other languages / Foro en Español
6 6
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1 day ago
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simon peter

Password recovery
Answered

how can i recover my deezer account password .

About my Deezer / Your account and subscription
2200 22
Rank
1 day ago
I
islam nasr Groupie

how can i delete a track from a downloaded playlist
Answered

how can i delete a track from a downloaded playlist??when i press the 3 dots i cant find delete track??

Welcome to Deezer Community / Ask me anything
50 6
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1 day ago
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Barca4229

He pagado por iTunes y mi suscripcion aún no se activa
Answered

Jamás me hicieron efectiva mi suscripción y me cobraron en el iTunes, muy mal servicio

Other languages / Foro en Español
27 5
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Rank
1 day ago
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Igorslajs

just sign in and take a trial version but unable to log in
Answered

Hello, just sign in and take a trial version but unable to log in. email and pass are correct and I reset pass via email and still don’t work. thanks Igor

About my Deezer / Your account and subscription
8 1
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Rank
1 day ago
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Adamalpha

Deezer app wont work when travelling in another country else than home
Question

I reside in the UAE and travel for work to the US, Europe and Asian countries. My Deezer app wont work on the foreign countries network (I normally am on the sim of the foreign country). Please advise how to solve this.

About my Deezer / Your account and subscription
6 1
Rank
1 day ago
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shaunc1

Deezer Channels not loading in BMW
Answered

My online entertainment voucher in my bmw works fine however when I try to load up the channels tab nothing is loading and the page is blank. Everything else works but just not that? Can anyone shed any light who has had a similar problem? Thanks

Troubleshooting / Other devices
582 32
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1 day ago
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Lenin.Maldonado New member

¿Pierdo mi música descargada al cambiar de método de pago?
Answered

Actualmente cuento con una suscripción Premium en Apple. Mi pregunta es: ¿ Si yo me suscribo a Deezer directamente y no atravez de Apple, al momento de hacer ese trámite pierdo TODA LA MUSICA DESCARGADA.?

Other languages / Foro en Español
10 1
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1 day ago
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Alfredo. Moderator

Pago rechazado

Este artículo explica lo que hay que hacer si has intentado pagar tu suscripción de Deezer y tu pago ha sido rechazado.Importante: Si ya estás suscrito a Deezer Premium y te registraste a través de uno de nuestros colaboradores (p. ej. tu operador móvil o la App Store de Apple), necesitarás contacta...

Other languages / Foro en Español
3 0
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1 day ago
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Grisha Spiridonov

Higher Price with iTunes
Answered

Hello! Why the price of premium + account is 229 RUR (my friend payed 169RUR this month) and why there were no free 30 days trial for me?

About my Deezer / Your account and subscription
1251 88
Rank
1 day ago
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Paul Barbieru New member

recently added songs are not found at the beginning and end of the favorite songs
Answered

Buna seara! In primul rand vreau sa va felicit pentru aplicatie, sunt un fan vechi, am adus multe idei (adaugarea la favorite unui numar nelimitat de melodii) 😉🤗 Am o problema insa, melodiile adaugate recent nu se gasesc la inceput si la sfarsitul melodiilor de la favorit... ma puteti ajuta? Multu...

Troubleshooting / Android
28 3
Rank
1 day ago
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dsmith0629 One hit wonder

my premium+ went from $6 to $9.99
Answered

I have had Deezer premium+ for awhile. I've always paid $6 a month, I had to change my debit card on my account and now it's saying $9.99 a month, I don't understand. How do I rectify this?

About my Deezer / Your account and subscription
21 3
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1 day ago
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helene.deezer Community Manager

[FEEDBACK] What do you think of "Flow"?

Hi all, We wish to collect some of your feedback on Flow, that's why we are opening a new dedicated thread for you to share your feelings on this feature. Do you like it? Why? What do you think we are missing? Please be as detailed as you can in your comments, cheers!

About my Deezer / Features
2195 87
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1 day ago

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