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A
Aquar Groupie

Media keys not working on Desktop App
Question

I've just updated the desktop application 5 minutes ago. Current version - 4.0.5 Before that version I was able to do Play/Pause, Next actions right from my keybord buttons being in any other application, means globally. Deezer was just minimized in taskbar. My keyboard - Steelseries APEX 350 https:...

96 11
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1 day ago In: Other Devices
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robdog One hit wonder

Song mix would be great. Album mix would also be nice.
Discussion on going

Please consider implementing a song mix feature similar to the artist mix that is currently available. I also subscribe to Spotify, Slacker and Pandora and all have song mix (it's actually called either song radio or station depending on the service, but it's the same functionality). Spotify even ha...

69 2
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1 day ago In: Got an idea?
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transformtravistime New member

Requested content is not loading
Question

Why am I getting this message and how do I fix it??? Already tried uninstalling and that didn't seem to do anything.

137 2
T
1 day ago In: Android
S
Steven.Edwards Groupie

Why does it play songs that are not in my favourites?
Question

So i have 200songs in my list i click play and plays 1 off my songs then it plays something thats not in my fav and then it counts playing songs that i have not added into ny fav and now that i cant click a song to go back to the list i have to play a playlsit to be able to play 1 more of my songs g...

17 2
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1 day ago In: Android
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thedeezedbear One hit wonder

Separate different artists with same name
Discussion on going

If you search for an artist, say "ledger", you will find it. If you look for the albums that this artist produced, you will find only them that other album you didn't know were produced from artists with exactly the same name but absolutely no relation to the one you searched for. This is very confu...

258 11
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1 day ago In: Deezer Catalogue
Rank
Mafe Community Manager

▶ [Report Here] Song and Artist missing?

Hey there! We are really sorry to hear that the artist you love is not on Deezer, but not all artists and rights holders choose to put their music on our platform. We always respect rights holders' wishes so some music is not available or might be temporarily removed. Some of the reasons are: 1...

12699 838
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1 day ago In: Deezer Catalogue
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Serge Page

CPU taking higher after app update

Hello Deezer community. Before the recent updating Deezer Music I guess the app was made on UWP or something like that. Now I guess the app use Electron or something shit like that. I have an one question only - what is this? Why is this be rather. Why the MUSIC app take so much cpu?

5 2
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1 day ago In: Other Devices
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Sudhari Perera Groupie

Free account issue - music greyed out
Question

I have an issue with my account. It’s a free account that I have been using over a year or so. All my music has been greyed out and I can’t pick a song, it keeps asking me to get Deezer primium which I cannot afford. This issue started happening 6 hours ago.

34 5
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1 day ago In: Your account and subscription
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Deezrunr One hit wonder

Hifi compatibility on all devices.
Discussion on going

Deezer hifi is not of much value unless you specifically own an Sonos system or play on computer app. The developers need to get it on iPhone and android apps - would obviously expand the listening possibilities and give Tidal some competition - tidal is good service but the Deezer app is far better...

9638 133
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1 day ago In: Got an idea?
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Kamil Pilawski Groupie

Paid but still being asked to subscribe

Have you upgraded your account? Are you still seeing adverts and being asked to subscribe? Try these quick fixes. If you paid via Itunes, please check this topic Just set up your payment? It can sometimes take a couple of minutes for the system to update your account status after making a payment...

23953 1561
Rank
1 day ago In: Your account and subscription
B
Bertram.Nicolas

Sonos - ALL songs skipping after about 50 seconds of play (both flow and playlists)
Solved

My sonos speakers have been working flawlessly with deezer up until this week or so. Now i have every song skipping after about a minute or so of play, regardless of it being flow or from a playlist. Sonos app just says "lost connection to deezer"

639 82
Rank
1 day ago In: Other Devices
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stroko New member

Connection issue: can't login to Premium account
Solved

I regulary have issue to connect to my premium account... I type my id and password or change my password but nothing happens... I wait and then nothing. Please help me.

17 3
Rank
1 day ago In: Your account and subscription
Steamhammer Emerging artist

"Minimize to Tray" and Playback Controls for Deezer Desktop App
Discussion on going

title: Minimizing desktop app to tray. description: It would be really helpful to have an option to minimize desktop app into system tray instead of keeping it in taskbar. platform/device: desktop app for Win/Linux. There have already been a couple of similar suggestions in general topic (like this...

609 11
Rank
1 day ago In: Got an idea?
G
Garuuu New member

Downloading problems
Solved

I am having problems with my downloaded songs. Even thought i have flipped the download switch not all the songs on the playlist are downloaded.

115 4
Rank
1 day ago In: Features
B
Browno

Deezer renewal on BMW: Can I subscribe with Deezer directly and still use the app?
Solved

Hi, My ConnectedDrive subscription is now about to run out. I do not wish to front with a full year upfront through BMW, can I renew my subscription through Deezer.com and pay the £9.99 a month and still have access to the app built into the car? Thanks,

10 1
Rank
1 day ago In: Your account and subscription
M
Mariusz.Makowski One hit wonder

"An error occurred, please try again later"
Solved

For a long time I get such a message when playing some songs (especially the artist I have added in "favorites"). The error occurs both during playback on the phone (android) and laptop (application, website).

145 22
I
1 day ago In: Other Devices
D
Dhenw

Forgot password - How can I recover it?
Solved

I cant rember my passworld and i cant login to yhaoo

4720 273
Rank
1 day ago In: Your account and subscription
A
Adrian.Andrade

Pin de 4 digitos
Question

cual es 4

7 0
A
1 day ago In: Foro en Español
G
gurbanovidris

Bugs report: invisible play button and uploading images to community
Question

i dont know how to report bugs, i found 2 of them. 1st its near recently played text when u tap somewhere there rapidly there is invisible play and pause button. 2nd when i tried to select and upload image to this text app just crashed and forwarded me to the main page of the app

2 1
Rank
1 day ago In: iOS
A
Au 45

Vous recherchez le Forum français?
Solved

Bonjour, j'ai souscrit sur Vente privée le 24/07/17 une offre cumulée avec la carte FNAC pour un abonnement DEEZER Premium + que j'ai payé 60 euros, VP n° 220209982, or je n'ai pas réussi à me connecter. J'ai donc essayé de rentrer mes titres de réservation, mais sans succès. Apres quelques temps j'...

4129 453
Rank
1 day ago In: Get started and updates
W
Warren Bounds New member

Deezer Family on Sonos and Google Home - when?

I've been using Deezer for years and it's starting to get a bit tedious lately how Deezer is just falling behind ... The whole Deezer family idea with profiles. Why ?! Why would I want to share my username and password with everyone. Can't we just pay once and have 4 accounts ? Deezer family on S...

76 4
K
1 day ago In: Your account and subscription
L
Lukundo.Namusamba

Refund on Unused Subscription: is it possible?
Solved

I was wondering if it is possible for me to get a refund on my account as I have not used my account for a while and an automatic deduction was done on my card.

9 1
Rank
1 day ago In: Your account and subscription
V
varshik One hit wonder

Music muted after each song on my car Bluetooth unit

Hello, After last Deezer update, I'm struggling with strange problem, each time when new song starts, my car Bluetooth unit muted. I'm using Deezer on Android 7.1.1 connected to Skoda superb 2017 Bluetooth unit. It's making me crazy 🙂 Ideas? Thank you for advance, Alex

6779 175
Rank
1 day ago In: Android
D
dr.agisic Groupie

Shuffle my music in car - back/previous doesn't work
Question

I don’t know if this is a bug or a feature, but when I use shuffle my music option in my car I can’t either return the actual song to the beginning or to go to previous song. Only to the nect one. So basically if I want to repeat the song that I actually listen I can not do that.

11 4
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1 day ago In: Other Devices
D
dubaiaviator

Subscribe with foreign credit card: is it possible?
Solved

Hello, I am residing in the United Arab Emirates having a UAE credit card. Currently I am staying in Europe for couple of months. Deezer is not allowing me to subscribe premium with my UAE credit card reference to that my card does not match with the area I trying to subscribe from. Its annoying re...

5 1
Rank
1 day ago In: Your account and subscription

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