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Epoc Groupie

Equalizer - Bass Boost Keeps Reseting

Question

Have Deezer installed on Android Pie (v9) and every time I start the app I have to re-enable Bass Boost in the Equalizer. It resets to 0 after use? Anyone experience this?

Troubleshooting / Android

yimark gonzalez

Cambio de foto de perfil

Question

Buenas tardes, Recientemente subí, por medio de DistroKid, mi último álbum, llamado Sueño Ancestral, a nombre de Yimark: https://www.deezer.com/en/artist/12297154 Solicito por favor me sea actualizado mi perfil de artista con la siguiente información: Imagen de perfil: Facebook: https://www.f...

Foro en Español / Foro en Español

javi_bang

Can’t download song

Answered

Can’t download song

About my Deezer / Your account and subscription

simosteers

Cannot remove song from favorites

On the latest version of Deezer for Android on Huawei P20 lite with its software updated I cannot remove songs from favorites. If I click the star it says that the songs is already in favorites and if I go to song menu options there's only 'add song to favorites' instead of 'remove'.

Troubleshooting / Android

John 2

Deezer app not responding on Samsung TV

Answered

I've been a subscriber for around 12 months without any problems. Then from yesterday I've been unable to access the Deezer app on my Samsung 6 tv. I've deleted and re-installed it without any result apart from a message advising me to try again later. I can still access it on my desk top and iPad....

Troubleshooting / Other Devices

Nesrin

paid su

Question

hi , I paid my subscription but my account still shows free . Please activate .

About my Deezer / Your account and subscription

UnNormality

Keeps stopping music 'Being used on another account'

Question

Hi, so for some reason today when listening to music whilst getting some work done, I had this pop up. Its happened from time to time before if I recently switched devices, but it'd been a while since I was using my other device. Regardless, I got up to check it wasnt still signed in on the other de...

About my Deezer / Your account and subscription

Jeepkid707 Groupie

Deezer Flow still playing disliked tracks

Ive been using deezer for a while now and is by far my favorite streaming service but flow sucks. It plays the same songs everytime and if I click the dislike button it still plays it again 10-15 songs later. I've been looking into it and it says if you dislike a song one time it won't play again in...

About my Deezer / Features

Japm Groupie

can't login to Deezer from Smartradio UE (Squeezebox)

Answered

Since Deezer stopped working on our Squeezebox UE a couple of weeks ago I tried to delete deezer on the radios and install it back on again. However this does not work and I can’t log in to deezer on the UE smarteadio page. It keeps saying it’s an invalid login .... Yes I’m sure I’m using the right...

Troubleshooting / Other Devices

akup

Volume resets to max after connecting headphones

Question

On iPhone 7 with Sony WH-1000XM3 headphones volume sometimes resets to maximum after connecting headphones. Even if I manually set the volume to a lower level after connecting and start playback it may reset to 100%. Phone is iPhone 7 currently with OS SW version 12.4. This can be a very painful...

Troubleshooting / iOS

Anja Megastar

Deezer Family Guide

Deezer Family means you can give up to 6 individual Premium+ profiles to your family members while only paying one low price. How does it work? When subscribing to Deezer Family, you get a Premium+ account and up to 5 other Premium+ profiles to share with your family members. Your account becomes t...

About my Deezer / Your account and subscription

cathscolx

Amber Mark - Love Me Right

Answered

The song Love Me Right by Amber Mark on Deezer is cut short by a couple of minutes in my Deezer, so I can't listen to the full song! I have to go onto YouTube and I hate doing that. Does this happen to anyone else? Can you fix this Deezer?

Open Mic / Deezer Catalogue

Wagner Luis Freitas Tavares New member

Subscription renewed but with wrong offer....Was HiFi not Premium

Question

Welcome to Deezer / Ask me anything

DelafiniMario New member

Trying to switch from Premium to phone plan Premium: Cell number not recognized

Answered

Trying to switch from Premium to phone plan Premium: Cell number not recognized [removed to protect personal details]

About my Deezer / Your account and subscription

Ears1962 New member

Music not playing, loading only

Answered

I'm on premium and when I select any music the circle spins to show it loading but that's it , and it won't play and when I'm paying a monthly subscription to you I'm not very happy !!

Troubleshooting / Android

dalemurray One hit wonder

NAD/BluOS support

Answered

I have a NAD C658 streaming DAC running the latest BluOS. While I can use the Deezer plugin within the BluOS application it is nowhere near as nice as the actual Deezer application. It would be ideal if one of two things were to happen: A. The Deezer application on my Laptop (mac) or other devices...

About my Deezer / Features

zevekar Emerging artist

DLNA/UPNP support

Discussion on going

What is REALLY needed - to support player output using DLNA/UPNP. Spotify has it, and it's really rocks! both for android & windows & mac... will you support that?

Suggestion box / Got an idea?

Votes: Vote 173 6208 43

Nelly Tofel Groupie

Subscription does not work, after payment still not on

Answered

Subscription does not work, after payment still not on

About my Deezer / Your account and subscription

manfer1 Groupie

Does Deezer stream to Audiocast M5?

Answered

Hi! I want to set up an Audiocast M5 in my living room. But I don't know if I can stram to it with Deezer. Thanks in advance!

Troubleshooting / Other Devices

Maija Launiece

Free one month trial doesn’t work

Answered

So I subscribed on 15th jan for 1month free trial, but it doesn’t work. What should I do? It expies on 15th feb.

About my Deezer / Your account and subscription

Appfel Groupie

Why can I not rewind a track in flow

Answered

Sometimes I would just like to listen a track from the beginning or go back a song in my personal Flow, but I cannot. Is there a reason? I have a premium+ account with my phone carrier.

About my Deezer / Features

Adam Awadalla New member

I can't add songs to my queue or press play next

Answered

I have subscribed to Deezer premium but some of the features don't work for example I can't add songs to my queue or press play next,. Please fix my problem asap it is really annoying I payed..

About my Deezer / Your account and subscription

St.Ben

problems bluetooth car

Question

Hi, my deezer will suddenly not work in my car. When i connect thru bluetooth, what i always do, it wont start when i press play. When i wait sometimes it starts the number for 5 seconds and then it stops again. When i play deezer in my house just on my phone and connect it to a music box with blu...

Troubleshooting / Android

Allerthil New member

Sonos doesn't recognise Deezer anymore

Answered

Sinds enige weken herkent Sonos mijn Deezer niet meer en kan ik niet van Deezer gebruik maken. For already some weeks my Sonos doesn't recognize Deezer any longer and I can't use Deezer anymore

Troubleshooting / Other Devices

Bob de Vaal

sonos

Question

Deezer stops playing after 4 or 5 songs on airplaymode. Or it won’t start playing from my Samsung tv onto Sonos (fully wired fiberoptic). Deezer doesn’t start if selected from the Sonos app. And the navigation in the Sonos app is superold

Troubleshooting / iOS

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Rob Igo
30 likes
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Mateus.Marinho
16 likes
Noam Asulin
13 likes
bluezzbastardzz
11 likes
K

Keith Hynes
9 likes