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Rob Igo Deezer Legend

Deezer Desktop App - all feedback, bug reports, tip and ideas/suggestions here please!

Hi everyone let's use this post for anything to do with the new Beta Desktop App 🙂 @Anja will move any related posts over - let's give the team any bugs or feedback/ideas I know I already have plenty! cheers Rob

21683 741
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20 minutes ago In: Other Devices
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Stephan du Plooy

Windows 10 App Not Opening
Question

I go to deezer website, click on the download link which takes me to the windows 10 store. After installing the program I try to open it. It flashes open for a second and then immediately closes. I tried repairing the app from the settings menu. I uninstalled and redownloaded the app. I also delete...

8 1
43 minutes ago In: Other Devices
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Gossu

Favorite artist do not select all its songs
Question

Hi, I noticed that when I'm selecting an artist none of its songs is selected. The same is happening when selecting an album, none of the songs from that album/mix/compilation is selected. So, my question to you is, why this is not happening, and what selecting a favorite artist/album button should...

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1 hour ago In: Features
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Gavrias

Some thoughts on what is chosen for me!

So I follow many editors, have listened to a ton of music on Deezer, for a long time now. I still don't understand how Deezer's algorithm works so as to pick up music for me. 1)STOP RECOMMEND MUSIC FROM EDITORS : I don't follow the music style they offer is music I have NEVER LISTENED TO! 2)STOP RE...

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1 hour ago In: Features
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James Harrison-Bodle

BMW Online Entertainment Deezer renewal failing
Solved

I have a BMW Online Entertainment account using Deezer and it recently expired. I renewed it and now when I enter my Deezer account details in the car and try to reactivate the subscription it says 'Registration Failed'. How can I fix this?

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2 hours ago In: Other Devices
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Tlile

Cant find Music
Question

Where or to who do i suggest music to be avalable for download on deezer, as this is very annoying.

3 0
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2 hours ago In: Ask me anything
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danielemusiani New member

Jumping and skipping songs on Huawei phones
Solved

I've recently switched to Huawei P20 PRO (couple of weeks). Songs are now jumping like a good old scratched CD or even skipping to next one altogether. This is definitely annoying. It is happening right now, while I'm writing, after uninstalling Deezer and downloading latest version from Play Store...

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2 hours ago In: Android
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MKRossie

Drake - So Far Gone (Explicit) is censored
Question

Listening to So Far Gone by Drake and swear words are censored out despite the album marked as Explicit??

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3 hours ago In: Deezer Catalogue
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Assem Baikenova

annoying audio ads
Question

I love deezer app, I listen to music every day, but the last month experience is so awful and miserable. I do not want to hear the voice interfearing my music and saying how to use the app, I know by myself that you have the lyrics and other features! How can I be excluded from. the listening to you...

5 0
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3 hours ago In: Ask me anything
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Cenk.Er New member

Account details hacked.
Question

It seems you lost control of your payment and account system. What is your plan to solve the problem? Or will you try to find a solution via ignore? I WOULD NEVER EVER USE THIS COLLAPSED SYSTEM !!! AND REALLY VERY ANGRY ABOUT YOUR IGNORANT COMPANY !!!

4 0
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3 hours ago In: Ask me anything
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ZarkoBarlovic

FIXED - Premium accounts asking to subscribe again
Solved

Dear Deezer, when I'm trying to select song on request in Favorit songs it says that I have to have deezer premium. I have it. please help

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4 hours ago In: Your account and subscription
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Olzhas

Sorting by Release Date of Song and Album
New

Hello! I need sorting songs and albums by release date in my favorites tracks and albums lists, please, can you add this feature?

18 0
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4 hours ago In: Got an idea?
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James Morton New member

Repetitive Annoying Error on Desktop App
Question

I have the 30 day trial and downloaded the desktop app on windows 10 PC. I thought it would be a step up from Google Play which I've had for some time. Periodically during playing however, I get an error message which, from a software developers point of view, is the most frustrating pointless err...

4 0
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6 hours ago In: Ask me anything
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rolando

Deezer family
Question

hace dos días compre el plan "deezer family", cree 3 perfiles y dos de ellos funcionan a la perfección pero el mio no. cuando voy a escuchar cualquier canción me dice:"el contenido que solicitaste no esta cargando" y me aclara que es un fallo en la reproducción: Ya probé borrar la app, crear otro pe...

2 0
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7 hours ago In: Foro en Español
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dannilundgren One hit wonder

Rethink DEEZER - Flow is too much up front, we need more focus on exploring and discovering something unknown.
New

I have now used Deezer as my primary music streaming service for nearly a month, and I am pretty satisfied with the music catalogue, which is huge but not overwhelming. BUT I really think Deezer needs a huge makeover: What I think of Deezer: When using both the desktop, web and mobile apps I feel...

2 0
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8 hours ago In: Got an idea?
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MotherFelker New member

When Flow Discovery fails....

Ive been a subscriber for quite a long time. We have a family account mine is the "main" account. Do my family's favorites ALSO impact MY flow discoveries? As someone who is ALWAYS on the hunt for new music, I'd hoped my FLOW Discovery should do that for me, but rather serves up old music, or ge...

5 0
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11 hours ago In: Ask me anything
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Vurdlak New member

CarPlay stopped working with new app version
Solved

Hi there, since upgrading to latest iOS on iPhoneX, along with latest deezer app - my CarPlay Deezer app stopped working. Its now says: “only available with Premium account” Yet I’m logged in as always and have a Premium account. Do you have any ETA when this will get tested, fixed & checked - and...

12 2
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11 hours ago In: iOS
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L09adam

Music interrupted because of Deezer Family Ad
Solved

I have deezer premium and all of a sudden after listening to a song for 5 seconds a pop up box came up saying who stopped the music? Subscribe to deezer family. This has just started now and I don't know how to stop it, any help?

209 23
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11 hours ago In: Your account and subscription
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Jakob.sheek New member

Failed subscription
Question

I attempted to subscribe to deeper months ago and I got emails stating that it failed. I wasn’t very serious about it so I let it go. Since then, every month deeper has been taking from my account. I have never once used it. I want a refund and I want deeper to stop withdrawing money from my account

8 0
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11 hours ago In: Your account and subscription
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sweetchuggagun Groupie

Multiple artists with "Doc" name indexed in a single Artist page
Solved

Hi, I've noticed there are multiple artists named Doc, but the albums of all of them are filed under a single Artist page, respectively the Romanian rapper named "Doc". Could you please create separate Artist pages for each artist? Thanks

26 4
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12 hours ago In: Deezer Catalogue
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mkollo New member

Location based flow
Discussion on going

I rarely want to listen to Beethoven while maxing out the reps in the gym, or hear Scooter songs while walking in the park. It would be great if the Flow playlist could remember which songs I skipped in different locations and adjust accordingly.

59 3
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12 hours ago In: Got an idea?
KingPrince Emerging artist

Dark/Night Mode
Discussion on going

Could you guys add a dark mode under settings, pretty please! Majority of the app is white which happens to blind some of us when we use your awesome service at night 🙂

17166 180
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12 hours ago In: Got an idea?
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Becky Haysom

Account change
Question

Why hass my account changed from my original account without me signing or agreeing to change anything. Since my update on my mobile went through Deezer has changed the access to my account. I use to be able to pick songs also shuffle my play list that i created for different things like my kid's pl...

5 0
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14 hours ago In: Your account and subscription
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bbo Emerging artist

There are no local releases in Czech Republic
Discussion on going

There are no music novelties for the country in which we use the application. Someone who uses the application in the Czech Republic should have sections with music novelties of Czech performers, etc.

26 5
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15 hours ago In: Got an idea?
Rank
Rob Igo Deezer Legend

Make Mixes more visible - Show Mixes in Genre Channels
Discussion on going

Deezer mixes are great but I notice its a bit long winded to find them. Perhaps when I click on a channel on the next page it in the results it give me a Mix options (or more than one). Mixes are great and almost not visible I feel unless a power user!

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15 hours ago In: Got an idea?

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