Recently active topics

635 Topics

Cristian Beltranena

▶ [Report Here] Wrong lyrics?

New

Wrong lyrics how can I flag or report it

Open Mic / Deezer Catalogue

zcat

Denon HEOS hi-fi.

Question

Now you can use hi-fi for denon HEOS. I connected an account with a hi-fi subscription to the Denon AVR-X4400, but still stream 320 mp3. Why there is no flow Or explain which devices Denon Heos supports Hi-fi stream flac 16/44,1.

Troubleshooting / Other Devices

Fer Benitez Groupie

Modo sin conexión

Question

Solicito saber el motivo de por qué solo me funciona mi cuenta de Deezer solo cuando estoy conectada a la red de Internet pero con mi plan de datos no funciona, ya llevo 3 meses pagando el plan y aún no me funciona sin wifi...

About my Deezer / Your account and subscription

Sergio Rodríguez López

Cant listent to muy Deezer in android

Question

I really dont know what is happening with muy Deezer account. I have checked all my setings And I cant listent any music from Deezer in muy móbile android ir while I am driving. Althoug I can listen in my pc Windows allí muy playlist. I dont understand anything. Can someone help me please??? Thank...

Troubleshooting / Android

thronejr.james

issues with account

i tried to upgrade my account entered my card info and everything to upgrade to deezer family. my account went back active where I can listen to all my music but said i would be charged after the 30 days free. but i cant creat secondary account for my wife and kids

About my Deezer / Your account and subscription

Gdan

Transferring music to a new device

I'm about to get a new phone, but I've downloaded hundreds of albums and thousands of songs on my old phone. How do I transfer all that music to my new phone when it arrives next week without downloading every single song again. That would take months. There's got to be a better way. Please advi...

About my Deezer / Your account and subscription

Luca Corrao New member

Itunes Payment - Account not upgraded

Solved

I’m using IOS, i mean that the subscription is not active,as if i am still in free trial.

About my Deezer / Your account and subscription

Flo.Deezer Community Manager

Jumping and skipping songs on Huawei phones

Solved

Hi there, sorry about that. Have you tried to clear the cache in the settings of your device by going to Deezer under Apps manager?

Troubleshooting / Android

Weslley Maia

▶ Edit your Artist Page -Deezer4Artists

Solved

How can I get access to the Deezer4Artists?

Open Mic / Deezer Catalogue

Chrispy5

No sound from Deezer Windows 10 App after driver update (USB-C earphones)

I had the same problem as this topic: https://en.deezercommunity.com/other-devices-49/windows-desktop-app-error-message-sorry-we-don-t-support-this-version-of-your-browser-anymore-etc-50883 So I uninstalled Deezer windows 10 app, rebooted, installed again (from microsoft store), rebooted again and...

Troubleshooting / Other Devices

tdimdad Emerging artist

Improved labeling of classical music

Discussion on going

The classical music albums would need much better labeling, please. As music lovers yourself, you certainly appreciate how finding the classical music is greatly improved with good labeling. In practice, they need a different data set than your run-of-the-mill popular music albums. Take an example...

Suggestion box / Got an idea?

Votes: Vote 42 341 28

Owen Marks-Eden New member

Having MP3s avaliable across all platforms

Discussion on going

Being able to upload our MP3s is great but lacks the most basic feature in being able to listen to our MP3s across all platforms, please add this so I can listen to my mp3s on my xbox This feature would also be useful to add songs or remixes of songs not on Deezer

Suggestion box / Got an idea?

Votes: Vote 1 13 1

denis ethan One hit wonder

BRING BACK THE "HEAR THIS" SECTION!

Discussion on going

Why on earth did this service remove the "here this" section/tab on the web player. That was the only sensible section where i can comfortably go at check out new playlist and recommended albums. You people are being awful at your work. Your recommendations are horrible (my opinion) and the worst pa...

Suggestion box / Got an idea?

Votes: Vote 9 60 3

LES 5 MERLES Emerging artist

Where is 'Hear This'?

Solved

It's gone...vanished...is no more. Where the hell has it gone...again??? It's essential for discovering, Exploring NOT the same. NO 'Hear This' NO Deezer subscription...so please put it back before I, and I'm sure many others, pull the plug. Thank you.

About my Deezer / Features

Dojiyi New member

Blend with Notification panel

Discussion on going

Please make the interface to blend with the notification panel to make it more beautiful

Suggestion box / Got an idea?

Votes: Vote 1 11 1

roberto.a.alvarez.7

Cannot see "Hear this" section

Question

I cannot see or connect or listen to the section "hear this" or "recomendaciones" in Spanish since a week ago in my PC

About my Deezer / Features

Alexandru Lucian One hit wonder

Scaling Fonts Automatically in iOS app (support Dynamic Type)

Discussion on going

Hello, I have noticed that you are playing with a new font and i personally like it. But besides the new font, please, you need to implement dynamic font support for the app. In some areas of the app the text is to small for those who need larger text for better readability. I do not want you to m...

Suggestion box / Got an idea?

Votes: Vote 1 26 1

SA29

Playback jumping like a scratched CD

Question

When I listen to music, both downloaded and streaming, the songs are skipping about like a scratched CD, jumping form one place in the song to another. I'm listening on Huawei Honor, android. I've had the deezer app for about 18 months and only noticed this issue in last month or so. I have clea...

Troubleshooting / Android

p.golab New member

Is there old style list of recommended albums in new interface?

Solved

Hey. My single most beloved function in Deezer was list of recommended albums updated from time to time. I cannot find it in the new UI. Is it anywhere there to find or are there plans to reintroduce it if not? I know that there are some recommended playlists but I personally don't like them - I...

About my Deezer / Features

Rody Neda Groupie

Change email

Question

Hi Deezer, They changed my email adress with wich I´m suscribed. I didn´t asked for that change. I want to recover my account with my email. Kind Regards Rody Neda

About my Deezer / Your account and subscription

NikNak Roadie

Why is my toolbar at the bottom of my screen now?

Question

Overnight my tool bar seems to have sunk to the bottom of my screen. I hate it, it's very uncomfortable to read & use and there's the last track I listened to permenantly on display - why? How has this happened and how to do get it back to the old way that was perfectly fine. Please help!! Thankyou...

About my Deezer / Features

dl1985

Chromecast issues

Solved

I am having a lot of trouble casting to my Sony STR DN1080. It will sync but the playback cuts in and out and the songs don’t play from start to finish. It is an ongoing issue and I’m at the stage where I don’t know why I’m paying for this app when I can only stream via Apple TV. I have the app loa...

Troubleshooting / Other Devices

n8dagr8

i cant access the equalizer on computer

Solved

ive looked through all the settings and cant find the equalizer?

Troubleshooting / Other Devices

crowe4u2

Double Billing after Cricket subscription

Solved

I I just started my Deezer family account on April 20th 2019 I previously had a Cricket account. When I paid for the account it double billed my bank for the amount of $14.99. I would like to know how you can rectify the extra charge

About my Deezer / Your account and subscription

rickyshotty1210

You guys are the worst to contact when it comes to giving people back their money

Solved

I woke up to a email saying £9.99 was taken by support@Deezer.com before my free trial ended ; I called up Apple and PayPal and they both pointed the finger to YOU!

About my Deezer / Your account and subscription

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