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WHERE IS THE DESKTOP OFFLINE MODE?


Theeprox
Runaway Baby

THEE DESKTOP OFFLINE MODE PLEASE!!!?

10 replies

  • Tiny Dancer
  • 1 reply
  • March 13, 2023
Theeprox wrote:

THEE DESKTOP OFFLINE MODE PLEASE!!!? www.accedii.com

Deezer offers an offline mode for its desktop app, which allows you to download your music and listen to it even when you're not connected to the internet. Here's how to activate offline mode in the Deezer desktop app:

  1. Open the Deezer app on your desktop.
  2. Click on the gear icon in the top-right corner of the screen to open the settings menu.
  3. Select "Music" from the menu on the left-hand side of the screen.
  4. Under the "Offline mode" section, toggle the switch to enable offline mode.
  5. Once you've enabled offline mode, you can start downloading your music by clicking on the "Download" button next to each album or playlist.

Note that you'll need a Deezer Premium subscription to use the offline mode feature. Additionally, the amount of music you can download will depend on the storage capacity of your device.


I followed the steps and did not find offline option for app. Option that should be available even on web app!

How is it possible that there is no option for offline mode even on app?! 

 

Crazy, to have Premium and not being able to use offline mode which is really important. 


Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 5189 replies
  • July 31, 2023
Rafael90 wrote:
Theeprox wrote:

THEE DESKTOP OFFLINE MODE PLEASE!!!? www.accedii.com

Deezer offers an offline mode for its desktop app, which allows you to download your music and listen to it even when you're not connected to the internet. Here's how to activate offline mode in the Deezer desktop app:

  1. Open the Deezer app on your desktop.
  2. Click on the gear icon in the top-right corner of the screen to open the settings menu.
  3. Select "Music" from the menu on the left-hand side of the screen.
  4. Under the "Offline mode" section, toggle the switch to enable offline mode.
  5. Once you've enabled offline mode, you can start downloading your music by clicking on the "Download" button next to each album or playlist.

Note that you'll need a Deezer Premium subscription to use the offline mode feature. Additionally, the amount of music you can download will depend on the storage capacity of your device.

This is not available @Rafael90 !

see link below :

https://support.deezer.com/hc/en-gb/articles/115003884605-Listen-To-Deezer-Offline

in this link is written ⬇

Listen To Deezer Offline

If you're a Deezer StudentDeezer PremiumDeezer FamilyDeezer HiFi or Deezer Family HiFi user, you can download your favorite content to listen to offline, including:

  • Albums
  • Audiobooks (select countries)
  • Favorite tracks
  • Playlists
  • Podcast episodes

Note: You can't download tracks unless you add them to your favorites or to a playlist. You can't download tracks on the Deezer website

 

 

How to download your content over WiFi

iOSAndroidDesktop

Note: You can't download tracks on the Deezer website

  1. Go to Favorites favourties.png
  2. Select the tab with the type of content you want to download. For example, Favorite TracksPlaylistsAlbums, or Podcasts
  3. Select the download icon Slider.png to make your content available for offline listening

 


  • Tiny Dancer
  • 1 reply
  • July 2, 2024

Mac OS desktop version doesn't have “gear” button. Where can I find the offline mode on Mac version of the Deezer app?


awesomemac
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  • Rising Star
  • 1685 replies
  • July 2, 2024

I’ve checked my MacBook. There is no gearbox. But...somehow the offline mode doesn’t work:

 

I’ve asked Deezer for feedback regarding this.


Jaime.Deezer
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  • Rising Star
  • 5262 replies
  • July 9, 2024

It is a known issue now as it is has been reported to our devs. There will be an update soon, however I don't have an exact date at the moment.
Thanks for your patience and understanding


  • Tiny Dancer
  • 1 reply
  • August 27, 2024

My experience on the desktop app has been miserable for almost a year now. I live in an area with bad internet and I can’t listen to my downloaded music without interruption. I’m not renewing my subscription until you fix this.


  • Tiny Dancer
  • 2 replies
  • May 20, 2025
Jaime.Deezer wrote:

It is a known issue now as it is has been reported to our devs. There will be an update soon, however I don't have an exact date at the moment.
Thanks for your patience and understanding

Hi ​@Jaime.Deezer , would you happen to have an update for us regarding Offline mode in Desktop App ?

As mentioned by ​@Nizoubizou, it’s apparently more important for the Desktop app to connect to internet than to play the already downloaded music. With bad connections, the app is just unusable (e.g. in a train or in a “white zone”).

Offline mode or not, the application should just be able to play the downloaded music. All other features should just gracefully fail in the background and not prevent playing music... the main purpose of the app :-)


Jaime.Deezer
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@Tfpbl I’ve just tested on my side and downloaded a couple of playlists and albums on my desktop app on Mac. Then turned the wifi off and played the downloaded music with no problem.
Could you please try again and let me know if it works for you as well.
Thnaks


  • Tiny Dancer
  • 2 replies
  • June 2, 2025

Hi ​@Jaime.Deezer, I’m not debating that, I know it works when I turn off the wifi. I don’t want to turn off the wifi, I just want to play music.

What I - and many others - want is a way to force the application to work offline despite an existing network connection.

Typical use cases:

  • unstable connection: traveling by train/plain/car/bus, wifi dongle
  • limited bandwidth: mettered connection, slow connection
  • private/secured network: customer’s network, monitored or blocked sites
  • preserve anonymity: unsecure networks, vpn

My most recent experience in a train with spotty internet is that I was not able to listen to my downloaded music. Deezer was stopping the already downloaded music every few seconds or minutes whenever internet came back or dropped.

Again, repeating myself:

> Offline mode or not, the application should just be able to play the downloaded music [implicit: independently of the quality/reliability/availability of internet connections]

So kindly consider and report this much needed feature (Spotify has had it for years): Deezer needs to be able to start and play a downloaded playlist independently to the internet connection.

And kindly also report a bug that Deezer fails to continue playing downloaded music when internet is spotty/slow/unreliable.

Thank you,

Thomas


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