You guys rock!! @Noam Asulin @Rob Igo
Hello @eric mixtape Thank you for reporting this.I’ve checked your podcast on the system and the RSS feed seems to have some issues.Please contact our Deezer Customer Care team with an updated RSS feed, so they can updated it on the system,Enjoy Deezer!
Hello @Zargron As @dee_dirk has mentioned, the desktop app for Windows is only available as a 32 bit version.Thank you for your feedback related to the Vivaldi browser; we will pass it on to the team so they will be aware. Could you share with us a couple of screenshots of the issue, if possible, please?Enjoy Deezer!!
Hello @Jeff2021 Please contact our Deezer Customer Care team directly and they will be able to help you to change your Deezer email address to the correct oneEnjoy Deezer!
Hello @roberto16000 This is your new artist profile on Deezer https://www.deezer.com/en/artist/145191162Enjoy Deezer!!
Hello @Lak Musical We have already changed your artist profile as requested.Enjoy Deezer!
Hello @hmars Yay! We are glad to know that it is working!! The issue should be related to some bug between the new desktop app for Mac and the Apple/Mac operative system.It’s being reviewed and it will be fixed soon. You can use that version in the meantime,Enjoy Deezer!
Hello @hmars Have you tried to install this version of the Deezer desktop app to see if it works?https://www.deezer.com/desktop/download/artifact/darwin/x64/4.18.70Let us know how it goes, please!Enjoy Deezer!
Hello @dennis.gillich.92 Are you still experiencing the same issue? I would suggest you to clean the cache of the Deezer app on your phone. Also, please make sure that your Deezer app is updated to the latest version.Enjoy Deezer!
Hello @Gijs Sohier Your current Deezer Family subscription will finish on 8 September 2021 and it will not get renewed, as it has been cancelled by the user.You can still enjoy of the Deezer Family subscription until that date.Enjoy Deezer!
Hello @fugitive I'm sorry to hear that. I've already unlinked the possible connected devices to your account. Also I've sent you an email with a link to reset your password. Please delete the app, download it again and reset your password before connecting and everything should be OK.Let us know how it goes, please! Enjoy Deezer!
Hello @Gijs Sohier The FLAC sound quality is already included on your Premium subscription. If you wish to upgrade to Deezer Family (with FLAC sound quality included), you can do it on our website https://www.deezer.com/en/offers/familyEnjoy Deezer!
Hello @mikefcoulter We are sorry to hear that. Please use the reset link sent to you by email to reset your password; everything should be OK with your new password as we have already unlinked all the possible connected devices from your account.Enjoy Deezer!
Hello @Alexander Desmedt Have you tried to log out and log in to your account again on the Deezer app? Then the subscription can be refreshed. as I can see on our system that you are now able to play the music on the FLAC quality, on the settings.Give it a go and let us know how it goes, please,Enjoy Deezer!
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