include

Other devices

For troubleshooting on any other devices supporting the Deezer app, ask your questions here!

  • 426 Topics
  • 4,932 Replies

426 Topics

B
Runaway Baby
brkgncRunaway Baby
asked in Other devices

linux app for pc

Today linux pc’s are everywhere. Why only apps are just for windows and apple? I have just finished other popular music app and i was using linux app. I dont think that it is a hard thing or expensive. I am asking for your official app for linux pc.thank you.

1
Yula
Moderator
1 year ago
N
Runaway Baby
nb.patienceRunaway Baby
posted in Other devices

hitachi smart tv app

I have just got a hitachi tv with a deezer app pre installed and apparently acording to their app store its up to date  But when i try loging in with my account it says im not conected to the internet.Yes i have unpluged it and rebuted my router. And i do have internet on the tv as Netflix ect work fine  Also the demo try function loads but wont play anything  It i put the incorrect password in it tells me the password is wrong therefore it must be communicating with your server Any ideas 

3
Yula
Moderator
1 year ago
A
Runaway Baby
andresdelnortehRunaway Baby
asked in Other devices

Does the webplayer decompress the FLAC?

I use Deezer at work through the webplayer, and currently I connect the laptop to a Bluetooth speaker. Bluetooth limits the bitrate so I want to use my laptop's headphone jack and connect the laptop to the speaker using an aux cable. However I'm not sure how that works for decoding and whether I need a DAC and/or an amp. When I play Deezer through the webplayer does it decompresses the FLAC? And so if I run an aux cable directly between laptop and speaker am I getting the full 1411 kpbs to the speaker?

2
Alfredo.Deezer
Community Manager
1 year ago
A
Tiny Dancer
Alden BucktonTiny Dancer
posted in Other devices

MP3's no longer uploading.

I have 44 .mp3 files uploaded already. It’s always worked until now. I tried uploading a regular mp3 file to Deezer (as usual), and it’s coming up greyed out saying “This track is not available yet.” Deleting and Re-uploading doesn’t work. I’ve tried different files, nothing works. Any solution as to how this can be fixed?

3
Alfredo.Deezer
Community Manager
1 year ago
D
Runaway Baby
DudusRunaway Baby
asked in Other devices

Deezer app on Philips 58PUS7505 NOT WORKING

Philips 58 Pus7505/12 tv Deezer not working. I get this: Error. Network problem. What i can do? 

20
Jaime.
Community Manager
1 year ago
M
Runaway Baby
marcos.vieira3Runaway Baby
posted in Other devices

Last.fm scrobble doesn't work properly in certain scenarios

I’m playing Deezer on a Google Nest Mini device (via Google Cast from my Android device) and there are two scenarios in which the scrobble to Last.fm doesn’t work properly:When I go to Favorites and play Shuffle My Music, it simply doesn’t Scrobble at all. Besides, this Shuffle My Music feature only plays 20 tracks and than stops. Is this by design? When I play one of the Mixes inpired by... (which seems to be a new feature) it only Scrobbles the initial track, and it does so for every following track. In other words, the initial track is scrobbled repeatedly for every track of the mix. Screenshot bellow.Other than that, the scrobbling works fine, even with Flow. 

4
bluezzbastardzz
Deezer Legend
1 year ago
Placido09
Lucky Star
Placido09Lucky Star
posted in Other devices

Deezer does not work via Chromecast

Since yesterday afternoon, my connection to Deezer via Chromecast built in has not worked. I have a streamer Pioneer n-30ae At first I thought there was a bug in the streamer but other apps- for example TuneIn normally work over Chromecast. I did everything possible to solve the problem, but without success. I restarted the streamer and modem, reset the device, uninstalled the Deezer app from my phone, and reinstalled, cleaned the cache, tried the beta version. Nothing helped.Deezer via Chromecast doesn't work. Can you please help me? The fault must be on Deezer side.  It's never happened before. Thank you 

65
L
Tiny Dancer
1 year ago
E
Eastfrisian
asked in Other devices

Amazon Fire stick with Deezer

Hi there, I am using the Amazon Firestick with Deezer, but there is a problem, that every 20 minutes the screensaver starts. I saw already some remarks by other users about this topic. Is there any update? Does not look like a real big change request for the software, or? Thanks in advance Eastfrisian

9
S
Runaway Baby
1 year ago
C
Lover
coypuLover
posted in Other devices

Gapless has arrived on the web player at LONG LAST!!!!!!!

I have just discovered that the Deezer web player has now implemented  GAPLESS playback.I play deezer on raspberry pi 4 using Chromium…..now playing Pink Floyd Dark Side Of The Moon in all it’s glory as it should sound. ENJOY!!The Updates tag on the main page needs to be updated to inform the Deezer Community of this good news Cheerscoypu

12
bluezzbastardzz
Deezer Legend
1 year ago
M
Runaway Baby
Marcin-egRunaway Baby
posted in Other devices

Problems with playing musin on Tizen (SAMSUNG QE65QN900AT)

Hi,I have new Samsung TV (QE65QN900AT) and I’ve met problem with playing music. After select one album, it starts playing, but after 1~3 songs it stops.

1
Yula
Moderator
1 year ago
Steinar.Bakken
Runaway Baby
Steinar.BakkenRunaway Baby
asked in Other devices

Can I enjoy Deezer HiFi FLAC sound quality via Bluetooth connection?

With a HiFi subscription I use a HiFi supportet Harman Kardon device.  Does anybody know wether Bluetooth connection provides HiFi quality on a HiFi supported device or is Wfi or Cable the only alternatives? Steinar Bakken, Oslo, Norway

6
bluezzbastardzz
Deezer Legend
1 year ago
P
Tiny Dancer
perosmcTiny Dancer
asked in Other devices

Ability to set audio quality in android TV app

Hello there. I am new here. Despite being in 1st month trial I am gonna keep my Deezer HiFi. Its quality is outstanding in Tablet, Mobile and PC. But it is disappointing in Android TV and Android Box. I cannot set quality high enough for my ears.It is not placebo nor lie. When I stream from phone/tablet to TV, it is distinguishable difference. Any ETA for putting real settings? I get it, PC and mobile are mainstream, but TV is also a part in our life. The only “setting” available is logout. Thanks.

10
R
Lover
1 year ago
N
Runaway Baby
nyx1Runaway Baby
asked in Other devices

Deezer on Xbox

I  am new to Deezer on Xbox and when I first installed and played it everything worked fine but recently if I turn it on it'll play maybe three songs or four songs and it then jumps forwards or backwards and then plays three songs and then after that it'll jump in the previous Direction so if it went forwards then it will jump forwards again and play the same three songs no matter what I do I cannot get this to stop I've uninstalled it I've signed out multiple times it doesn't matter if it's on random it doesn't matter if it's on repeat all it just does this over and over again and I don't know how to fix it. Also when playing deezer are in the car if I turn the car off it restarts the song that was playing when I turn it back on. every single time the car is turned off. it was not doing this previously so I'm not sure what has changed. Itis also playing through some songs way to fast. The bar that tracks the song and shows how long it is is not working properly. It shows the song is 3

4
N
Runaway Baby
1 year ago
H
Lover
HyperXLover
asked in Other devices

Deezer Desktop changelog MacOS

Hi all, I cannot seem to find a changelog for the MacOS app. I want to know when it is going to be M1 optimized (not rosetta) in order to be as energy efficient as possible. Thanks@

1
Yula
Moderator
1 year ago
L
Runaway Baby
Lee GriffithsRunaway Baby
asked in Other devices

no connection

Why won’t google home connect to Deezer anymore

3
Yula
Moderator
1 year ago
S
Runaway Baby
Szlancsik ÁkosRunaway Baby
posted in Other devices

Airplay speed

I think Deezer airplay is not responsive enough. There is a 2-3 sec delay regarding every button press and music skip or pause. With Apple Music I have never experienced this lag. Please try to make it instant, it’s frustrating.

5
J
Lover
1 year ago
S
Tiny Dancer
ShellyF308Tiny Dancer
posted in Other devices

Fitbit

I cannot connect to my FitBit Sense. I used the activation code but it will not connect. Any advice?

1
Yula
Moderator
1 year ago
M
Tiny Dancer
MexineTiny Dancer
asked in Other devices

SongCatcher for PC?

How can I use SongCatcher on my PC desktop? I’ve looked everywhere and don’t find the SongCatcher button or how to launch it.

1
A
1 year ago
P
Runaway Baby
PJ70Runaway Baby
asked in Other devices

Start My Flow with Alexa

When trying to start „My Flow“ with Alexa, Deezer plays the song „My Flow“ (Gottinari, Miirage) instead of the flow. How can I fix this?

1
GropplerZorn
Deezer Legend
1 year ago
K
Runaway Baby
ksclarkeRunaway Baby
posted in Other devices

Deezer Alexa app can't play artists or genres

This was first brought up in  but was mistakenly closed as a regional access issue. I’m in the U.S. and this is functionality that used to work (i.e., the Deezer Alexa skill used to be able to play song by particular artists). My guess is that Amazon Alexa has recently changed the APIs and that the Deezer Alexa skill hasn’t been updated to support the new distinctions that Alexa is making between general music, artists, and genres. Backing up… the problem is that one can no longer say “Alexa play songs by the Grateful Dead” (with Deezer set as the default music skill) -- this is because Alexa has segregated artists and genres out from just standard music requests (probably as an attempt to drive more people to using Amazon Music). The previous ticket/thread on this noted that Deezer’s skill cannot be assigned as a listener for artist/genre requests (so now only works if you say “Alexa plays songs on Deezer”). This limitation greatly reduces the functionality of the Deezer Alexa skill (

1
K
Runaway Baby
1 year ago
N
Runaway Baby
nyx1Runaway Baby
posted in Other devices

Deezer jumps around playing the same six songs

I am new to Deezer on Xbox and when I first installed and played it everything worked fine but recently if I turn it on it'll play maybe three songs or four songs and it then jumps forwards or backwards and then plays three songs and then after that it'll jump in the previous Direction so if it went forwards then it will jump forwards again and play the same three songs no matter what I do I cannot get this to stop I've uninstalled it I've signed out multiple times it doesn't matter if it's on random it doesn't matter if it's on repeat all it just does this over and over again and I don't know how to fix it. Also when playing deezer are in the car if I turn the car off it restarts the song that was playing when I turn it back on. every single time the car is turned off. it was not doing this previously so I'm not sure what has changed.

4
N
Runaway Baby
1 year ago
N
Runaway Baby
NGoodmanRunaway Baby
asked in Other devices

Bang & Olufsen TV, no sounds form deezer App?

Hello, I have two of the latest Eclipse Tv’s with LG panels (2022) and also Harmony with LG panel, I’m running the latest update the App appears to work and show the tracks playing, but it just doesn't give any sound…. I’ve tried logging out and re-installing app, factory rest on LG panel, still no joy though other music apps work fine, just not deezer!Please help, any ideas?

1
Yula
Moderator
1 year ago
J
Lover
JustinLLover
asked in Other devices

Where are the Windows 10 Deezer app release notes?

Self explanatory from the title: where are the Windows 10 Deezer app release notes?

1
A
1 year ago
K
Runaway Baby
Kelly Rose BaileyRunaway Baby
asked in Other devices

Can I listen offline using an MP3 player for lap swimming?

Can I listen offline using an MP3 player for lap swimming? I am trying to find a way to listen to music while swimming using an MP3 swimming headset. I read on another forum that Deezer allows you to download music as part of the monthly service. I need to be able to download it to a waterproof mp3 device and listen to it without being connected to the internet. Can this be done? Do I need a specific brand/model that is compatible with deezer or will downloading work with any MP3 player?

2
A
Tiny Dancer
1 year ago
S
Lover
SergioCLover
posted in Other devices

Ads skip the next song in queue (free version)

I noticed that every time an ad plays it skips over the next song in the queue.

5
Yula
Moderator
1 year ago
TERMS OF USE DEEZER COMMUNITY SITE