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One Hit Wonder
September 29, 2022

hitachi smart tv app

  • September 29, 2022
  • 3 replies
  • 89 views

I have just got a hitachi tv with a deezer app pre installed and apparently acording to their app store its up to date 

 

But when i try loging in with my account it says im not conected to the internet.

Yes i have unpluged it and rebuted my router. And i do have internet on the tv as Netflix ect work fine 

 

Also the demo try function loads but wont play anything 

 

It i put the incorrect password in it tells me the password is wrong therefore it must be communicating with your server 

Any ideas 

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3 replies

Jaime.Deezer
Community Manager
Community Manager
September 30, 2022

Hello @nb.patience could you please provide a screenshot of the Deezer app in your TV in order to check if it is up to date or the old app?
Thanks 

One Hit Wonder
October 9, 2022

 

Yula
Deezer Staff
Deezer Staff
October 16, 2022

Hey @nb.patience, I am afraid this is an older version of the app, 

we did not develop a new version for your TV, sorry. 

Do you have an active subscription though? It might be the reason why it’s not connecting, 

Let me know… 

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