include
Skip to main content

I have 44 .mp3 files uploaded already. It’s always worked until now. I tried uploading a regular mp3 file to Deezer (as usual), and it’s coming up greyed out saying “This track is not available yet.” Deleting and Re-uploading doesn’t work. I’ve tried different files, nothing works. Any solution as to how this can be fixed?

Hey @Alden Buckton could you please provide a screenshot with the problem that you mentioned above?
I would strongly recommend to update your desktop app to the latest version on www.deezer.com/download as well as trying with a different browser.
Let me know if any of that works 
Thanks :)


Hey Jaime, I have the same issue. It’s clear that your mp3 upload is no longer functional. 


Hello @andresdelnorteh @Alden Buckton 

Have you tried to use the Deezer web browser to upload the mp3s instead?

If that is not working, can you send us a screenshot to check it out, please?

Thanks :)