Deezer playlists with Amazon Alexa

Hi @Tinbum13 

Thank you for your honest feedback. We apologise this hasn't worked as expected. But we're still working on it, and our resources should increase in due course. Thank you for your understanding.

Hi there @santama 

Thank you for your support and for detailing your feedback here with us.

I've got an Echo at home as well, and only a few of the playlists can be found and played through the skill - according to their title (so they don't get 'confused' with other titles). I know this isn't ideal, but we're continuously working on this so that it gets better. I'll be passing your comments to the right teams here at Deezer 

Hey @James Gillrie 

I'm on the same boat here at home. I find ways to best use the skill with my Echo but obviously I agree with you we need more work to be done.

But don't worry, we're on it - because Amazon has to approve everything we do, the development takes time. Thank you very much for supporting Deezer and for your patience 

Thanks for bumping this up @delafieldbutt we haven't heard from the teams in a while so I've chased for an update - hopefully we can get some news very soon - I also have an Echo at home and I'd die for a couple of Deezer playlists these days! 

Wow it’s Sep 2020 and this feature still hasn’t been enabled on alexa?

I just recently got an account and found this out here.
I regret signing up with deezer and gonna cancel soon...bye bye.

Hi there @SSD @Jacques Marais 

Thank you for your honest feedback.

I've taken the opportunity to ask our developers for an update on this. I'll be reaching back once I've got a response 

C'mon guys. Does it really take over a year to implement something so basic? We don't need to play general playlists, just our own playlists saved on our accounts. Third year as a premium subscriber and might be forced to move elsewhere

What does the community recommend? Actually thinking amazon music or apple music. I just need a decent library and able to play my playlists on my echo devices 

Thank you for your honesty @Montypaks

Our teams have got back to me and confirmed they're working hard to bring this to our Deezer skill but it takes a bit longer than usual as we need the device manufacturer’s help along the way. I believe we've been closer than ever before and that this should be completed in the near future. I'll be following it up to update you along the way 

Thank you for your feedback @brookers we all agree with you it needs to be addressed. However, it isn't as simple as you described. Especially because Amazon is the manufacturer of the device and we have different developers for different apps. This is to say that we also agree we feel voice assistants are very important. Rest assured, it has been ongoing work and the rewards are going to be ready very soon.

One of the things we're currently working on is the way our catalogue integrates with the skill - and that's why sometimes you can find a certain track on the app but not with Alexa. We're automating several processes to eliminate this issue.

I have an Echo at home, and I'm personally monitoring this with the teams at Deezer so that we can get it over the crossing line in the near future. Please subscribe to the topic for updates 

@Rudi I'm sorry but what you're telling these poor people is absolute bullshit.

I am a software engineer myself, and developing an Amazon Alexa Skill requires zero input from Amazon whatsoever. It's an independent JavaScript application.

JavaScript is one of the easiest coding langs on the world. It's object oriented and loosely typed. So give me a direct line to your developers and let me ask them why they are too incompetent to implement things such as:

A) Stop playing random things after the requested title finishes

B) Playing, shuffling and looping songs and playlists

Because I have made an application for Amazon Alexa devices which can do exactly that with my local playlists.

So any and all excuses you and your developers are giving out here a nonsense. It's just incompetent people who scam users for money. Go Spotify or Apple Music folks. 

Hey @adrifcastr 

Appreciate your input, perhaps you can just moderate the language a bit so that it sounds more productive for the whole of the community.

This isn't a technical challenge so to speak, we can certainly develop a better integration. But I invite you to have a discussion with our developers through here and maybe we can clarify some of the real challenges when building a skill for a music streaming platform on a third-party device.

I agree with you @florig1, thank you for your feedback and support.

Devs are aware of this, more to come in 2021, I hope. I'll definitely keep you posted!

Well, this is not a big shock for me. You guys have been working on a Deezer alarm for years and have not managed to do it yet. The same goes for Deezer and Alexa integration. 

No wonder you are stock with few million users while Spotify is rocketing up its users every year. Meanwhile, you have improved the GUI, I give you that, but integration with other devices and additional features, you are way behind and you are losing the game. Why don’t you enable paid add-ons for Deezer? Developers will be keen to develop add-on(s) for your labs and sell them. 

Thank you for the feedback @YasharBSH @fmelle 

@YasharBSH we have been developing a sleep timer, not an alarm. And the feature has just been completed for both Android and iOS apps 

We certainly believe you do have a point when it comes with integration with other devices and other connectivity features. That's why we've decided to pursue this in 2021, to elevate or service to the level you deserve. We'll then focus a bit less on new features, so that we can get the essentials worked on the right way - stay tuned, you'll see progress 

Came to check if there was an update on using playlists.

Recently subscribed to premium, and this continues to be a huge problem especially in the car where I use an Amazon Auto.  Basically I am limited to “My Flow”.

I’m sure the problem is more complex than it seems, but if there was at least a way to play “Favourites” this would go along way.  

Thank you both @santama @SikoSoft 

You both have made interesting points. The reason for 2021 is that because it's on the plans, but it's too early to know when an update will be worked on and completed.

Our Google Home/Assistant has personal playlists enabled, so the idea is to align Alexa too - there's no need to limit the integration either.

Then, because we're working on a new one, it should afford more features as it'll use the latest specs from Amazon. So please hang in there, keep an eye on the community and bear with me, I'll be feeding all of us more news as they come 

It came @Seba inostroza but it hasn't worked properly. So now we're invested to redo the skill, from scratch. Stay tuned this year, it'll be worth it! 

Hey Emanuel @emanuelblagonic 

We can certainly commit to a date, in general, but we've done that in the past and due to technical problems we couldn't stick to it. Not all users understand the frustration as you may do, that's why it's hard in a tech environment.

BUT it's been done as we speak, and without committing to a release date because we haven't got one yet, I expect to have more info about this in the next couple of months. I will keep the community posted!

As I've mentioned here, we're working on a completely new skill and I personally have an Echo at home, eager to play my own personal playlists  thank you for your support and feedback!

I totally agree with you @emanuelblagonic 

And both points will certainly become part of our new integration. Perhaps yes, it wasn't high on the priorities but it is for this year, as we're investing hard in connectivity. The ability to play personal playlists was supposed to work as well, but it is uncertain where things went wrong.

So as a community manager I expect this development to take a few months. I hope to have a better timeframe for this in the next couple of months (like I mentioned above) so please stay tuned! As you can imagine, priorities in a tech company can shift very quickly. But I'm here to fill in the gaps and keep everyone updated.

Thank you @HopheadHank 

We'll keep on working on this - can't wait to share more details with the community!

This is a functionality that takes a few days to implement. And it's crucial for many users as we got echos in our homes.

Old users know that at least the favorite songs list used to work but you removed even this feature.

My guess is deezer get more payback for flow than for custom playlists.

You're really annoying and losing your customers

Sorry you feel that way @Larsen Locke 

But we're developing a new skill, from scratch. Once I've got more updates, I'll be sharing them with the community.

Take good care!

Hey @Soloist 

Totally get you, I've got an Echo at home as well.

I'm positive about the 3 months you've given Deezer, so I'll keep you posted!

You're right @Soloist it's just a workaround for the time being. But we're working on a new skill for Alexa, so hang in there a bit longer and your experience with Deezer will improve a lot! 

Yes, that’s the priority for this year @Percussionman, along with reliability.

About Alexa, we’re working on a new skill for it, just stay tuned. For Kitsound, have a look around the community to see if there’s an existing topic about it so that you can contribute with your feedback (perhaps a vote if the topic is in the feature requests section).

Thank you for your support!