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August 22, 2020

Deezer HiFi icon disappears when I stream to Chromecast Audio

  • August 22, 2020
  • 121 replies
  • 6896 views

Hi ,

The HiFi icon is visible otherwise, but it disappears all of a sudden when I start casting to my chromecast audio.

Does this mean the audio isn't HiFi anymore while casting?

I'm on deezer beta btw  

Pinned Reply By Rudi

Hey @semektet 

So I've got a reply from our developers. It's normal and intended behaviour. Once you start casting, the logo "leaves" the app and shows up on the album cover in your TV, for example. Because your device isn't a TV, you don't see that. But your actually still streaming FLAC :relaxed: thank you for your patience and for your understanding!

121 replies

Guitar Hero
December 1, 2020

Very fair point @semektet!

I agree with you because I've seen numerous reports here in the community about this since the beginning of the year. It wasn't clear for our team until recently, thanks to this thread and revival of interest.

I've already passed the feedback about being confusing! The trick is that it had TV in mind when developed, that's why.

Thank you for being such a great contributor!

 

Hi to everyone! Same to me, I found this post on Google. I have a B&O Stage, which comes with built-in Chromecast, but it happens the same to me (no HiFi badge on iOS APP).


However, i'm streaming directly from iOS Deezer APP into my B&O by Airplay, which supports HiFi bandwidth and mode. It would be great to be confident that when I cast to the built-in chromecast it does with HiFi FLAC audio.
 

+1 to this request to the dev team :)

 

Best!

Rudi
Ultimate Superstar
Ultimate Superstar
December 3, 2020

You're definitely streaming in HiFi @mdibot thanks a lot for coming here and sharing your experience with everyone!

Like I mentioned above, the label is supposed to move from your album cover on the phone and go to the album cover on the TV. If you don't have an imaging device like a TV, you wouldn't be able to see this :sweat_smile:

Guitar Hero
December 6, 2020

Hi 

New with deezer hifi 

It is really a problem

Actually if you stream more than one track, you have no way to know what is the audio quality.

I started with HIFI icon, when I stopped casting (CCA) after few tracks, I noticed the HQ icon... 

Really bodering 

 

Please solve it

Placido09
Hitmaker
Hitmaker
December 6, 2020

That could happened because that last song was just HQ. Not all songs are FLAC.
 

Crazy about music
Placido09
Hitmaker
Hitmaker
December 6, 2020

Is it interesting that listeners ask if they listen to Flac or only 320 Kbps? If I can't tell the difference between Flac and 320 Kbps on my device, it doesn't make sense to pay HIFI, but only HQ...?

Crazy about music
Guitar Hero
December 7, 2020

I don't find it a good idea to test my ears for each track I listen to. 

After conducting some tests I decided to continue with the HIFI subscription. 

Now I just want to make sure that I am listening at the best quality I chose without start guessing for every track weather it's Flac or HQ. 

JUST LEAVE THE SMALL ICON DOWN THERE ALL THE TIME, CASTING OR NOT. 

Rudi
Ultimate Superstar
Ultimate Superstar
December 8, 2020

If you have the right speakers for it, you can definitely sense the difference @Placido09 but generally, I totally get your point.

And @Placido09 is right as well @tal.v if our catalogue has the file (sent from the labels) in FLAC, Chromecast will play in that format, regardless. If the track format available is only MP3, you won't see the HiFi label on your phone or TV.

Roadie
December 15, 2020

You're definitely streaming in HiFi @mdibot thanks a lot for coming here and sharing your experience with everyone!

Like I mentioned above, the label is supposed to move from your album cover on the phone and go to the album cover on the TV. If you don't have an imaging device like a TV, you wouldn't be able to see this :sweat_smile:

Sorry, but it's not the same sound quality. Just subscribed to hifi and i can hear defferences between streamer's application and deezer app. I can't understand why you can not develop the app to stream directly, like many apps. Chromecast is not working well.

Guitar Hero
December 15, 2020

Fully agree! 

I've just upgrade my set up.

I replaced the chromecast audio with bluesound node 2i, huge difference!

Using the BluOs app, the HIFI icon marked clearly at all time.

Talking about bluOs, it's very limiting that users cannot use the deezer app and forced to use the BluOs app.

Spotify users can easily use their app and choose the bluesound via the amazingly easy connect feature.  

Rudi
Ultimate Superstar
Ultimate Superstar
December 16, 2020

Hey @tal.v @sipre 

That's because we don't develop those 3rd party apps.

They're the ones who need to add HiFi streaming for the Deezer connection on their app, then reach out to Deezer and say "please activate HiFi for us"  and our developers do that in a flash.

The good news is that we're updating our integrations (during 2021) to make it easier for developers to enable HiFi on their apps :nerd: