Deezer HiFi icon disappears when I stream to Chromecast Audio

Ultimate Superstar

Hi there @semektet

Thanks for the screenshot and getting in touch with us.

Could you please confirm your settings as the screenshot I posted above - if it's the same, please let me know which app version you've got so that I can pass that info to our devs :thumbsup_tone2:

Guitar Hero

When i posted above i was using Deezer ios app version 8.25.0

Just updated to 8.26.0 and problem still remains.

Thank you!

Ultimate Superstar

Thank you for coming back! @semektet

Could you please take a screenshot of your audio settings like I've done above?

Guitar Hero

@Rudi attached. HiFi is selected for all four sub settings under “Custom”. thanks!

V

Vladimír Jílek

Roadie

Hallo, I have Sonos Beam with Deezer HIFI. Mobil Nokia with android 10 - android app Sonos S2. Sonos S2 app - Settings-System-System Settings-About My System-Sonos System Info- Audio in - nothing

I dont know audio quality FLAC.

Ultimate Superstar

Perfect @semektet
Forwarded all comments and screenshots to our devs. Just to confirm, do you have iOS 14 installed? And Chromecast, is the device built-in or is it a Chromecast Audio?

Will get back to you once I've got more info :thumbsup_tone2:

Guitar Hero

@Rudi ios 14.1 is installed on my phone. Device is chromecast built in (Naim Mu-So Qb2).

Thanks!

RudiPinned

Ultimate Superstar

Hey @semektet

So I've got a reply from our developers. It's normal and intended behaviour. Once you start casting, the logo "leaves" the app and shows up on the album cover in your TV, for example. Because your device isn't a TV, you don't see that. But your actually still streaming FLAC :relaxed: thank you for your patience and for your understanding!

Guitar Hero

@Rudi Thanks for your response and the clarification. However I will kindly request your developers to find a way to “re-invite” that HiFi logo back to ios screen. Unless that happens, i am sure you will keep receiving such questions and comments in the future.

Best