Fair enough. Nevertheless, the question (seen from someone running a business) is mainly about market trends rather than individual cases. Hopefully deezer carefully capture  their market demand to know how their target behave in general. I guess this forum, including myself are not necessarily representative of the whole market. If having two logos costsnothing, any satisfied customer is a gift even if 10 others do not need it. If having two logos is a pain, i trust deezer will assess the situation pragmatically. 

You totally understand the process around this, @Gabb, I can see.

We put the same trust in our teams here, thank you for your feedback and patience.

Having read through some of the info about CCA and audio quality I just thought I'd add my experience. Basically this is that casting through CCA is not FLAC/Hifi quality. I could tell from the sound. For me Tidal streams in Hifi but Deezer doesn't - the screenshot below shows the data needed to play a Deezer Hifi track on my phone and then on CCA. The big chunk of data, like a mountain with four peaks, downloading at about 20Mbps is playing on my phone, the next very small spike is immediately playing the same song on CCA.

So I'm on a free trial and really wanted Deezer to cast to my sound system using Google home. That part of it works fine, but I'm used to Tidal Hi-Fi and Amazon Music up to 24/192 and won't be going back to a lossy format. Such a shame that this issue seems not to be taken seriously by Deezer. 

I can tell you that we stream in FLAC, HiFi. The results of your analysis may be different because Tidal doesn't use the same format. @Haywood 

In any case, I appreciate your feedback and will be forwarding your comments to our Casting teams 

Having read through some of the info about CCA and audio quality I just thought I'd add my experience. Basically this is that casting through CCA is not FLAC/Hifi quality. I could tell from the sound. For me Tidal streams in Hifi but Deezer doesn't - the screenshot below shows the data needed to play a Deezer Hifi track on my phone and then on CCA. The big chunk of data, like a mountain with four peaks, downloading at about 20Mbps is playing on my phone, the next very small spike is immediately playing the same song on CCA.

 

 

So I'm on a free trial and really wanted Deezer to cast to my sound system using Google home. That part of it works fine, but I'm used to Tidal Hi-Fi and Amazon Music up to 24/192 and won't be going back to a lossy format. Such a shame that this issue seems not to be taken seriously by Deezer. 

Hi,

which app

do you use for the measurements? thanks

Hi, it's the Asus android app showing the stats on my Asus router. 

Hi, good to know, as I’m stpped my Tidal subscription as of recently, and in favour of Deezer… now Im in doubts(

Could you please post the same measurement scenario, but with Tidal’s app player on the phone and via CCA? thanks

@Rudi 

Hi, please clarify which “format” Deezer uses in this scenario, thanks

Will do, I'm away from home, so next week

@iggy19 

I was just speculating, I don't know what Tidal does, only what we do here. And HiFi for us is FLAC, other than that, MP3.

Our Chromecast integration uses the latest Google protocols and it's fully HiFi compatible 

Hi @Rudi 

So that means that all Chromecast devices are HiFI compatible, even the first generation?

Can confirm streaming hifi to chromecast audio from a Samsung galaxy s10 running android 11  doesn't work.

Using latest app. When playing music on my phone hifi label shows, as soon you start casting hifi label disappears. 

Not worth 15 (!) euros a month. Literally deezer hifi selling point is not working. This is on the border of scamming your customer.

I'm cancelling my subscription as deezer doesn't support hifi streaming to Google chromecast audio. 

Also tried from my ipad. Same results. No hifi only low bitrate mp3. Analysed with network meter. 

And Rudi's argument that we can't compare deezer hifi to tidal is not true. A lossy audio file is around 3-7MB, a lossless file at least 15-20MB,no matter what encoding it has. So it's fairly easy to tell what quality is being streamed. 

Deezer is not streaming hifi to chromecast audio. Selling their product under false pretenses. It would be okay if deezer would be upfront and honest about it, instead that have a community manager like Rudi that lies to its customers. Shameless money grab. 

Please do not spread misinformation. I have measured the traffic drawn by my streamer, and for the 3-4 minute song deezer with high fidelity settings has downloaded 25-28 mb while with high quality setting the downloaded data was always lower than 10mb. I have done the test with the same song on qobuz and tidal through chromecast and the downloaded file size is the same. 
 

qobuz and deezer both downloaded most of the file on the intial start of the song while tidal downloaded gradually with around 1,3 mbps. So when measuring the traffic coming to the router measure it for the whole duration of the song. 

Have some trust in what Rudi is saying, people.

Hi, I’m new here and I’m trying Deezer HiFi. I have some doubt about the HiFi quality when used with Chromecast audio (and with normal Chromecast). 
by monitoring the traffic network there's a huge difference in the speed and Mb transferred between the android app and the Chromecast.

After reading a lot of conversation about this subject ( Deezer Hifi with CCA ), I understood that Deezer Hifi is sending same amount of traffic but they say that their integration uses the latest Google protocols and this is Hifi COMPATIBLE. Finally, they send same traffic but because of protocol, CCA can be stream not exactly same quality with Hifi.

I think this is the final situation.

It’s not just the HiFi logo, this one is kind of confusing too when casting to my HiFi-capable H&K surround system.

Here you see I’ve got HiFi enabled for casting, but HQ over WiFi and on the road:

Now when casting the UI indicates it’s only HQ and not HiFi:

And if you choose Hifi over WiFi?

Yeah that then shows HiFi but even now my surround system is streaming at 1.3 Mbps. So I think it’s the UI that’s not very clear that it in fact is streaming HiFi.

Year later and still the same, HIFI logo is gone when casting to Chromecast Audio (not streaming from the phone, casting… phone is just a remote controller, you can turn it off when casting is started.. stream goes directly to CCA, it seems that many of you don’t understand this..).  

And according to data bandwidth it’s not just the logo, lossless stream doesn’t go to chromecast, only 320 kbps.. 

And CCA or any other chromecast is perfectly capable of streaming lossless (HIFI) .. 

But obviously developers don’t care, I guess 99% users just use their phones and cheap earphones.. so who cares for us who actually want to use it for what it is advertised ..

I just want to use native Deezer android or iOS app and control streamer with that, and every integration in different players suck (no real Deezer app), maybe only sonos is ok, but sonos is lifestile product, not HIFI, so pointless. 

CCA is perfect cheap little device with optical output so I can connect it to some serious DAC, and most important it works with original deezer apps.. but.. obviously no one cares ..  

The Chromecast Audio was killed by Google in 2019 so it’s not supported anymore read the article: https://techcrunch.com/2019/01/11/google-cans-the-chromecast-audio and btw it’s sending the audio in lossless .flac only it doesn’t show you that it does.

Yea, I know CC Audio is discontinued, but as I can see from other comments it’s the same with any other stand alone chromecast, or built in chromecast functionality in various devices. 

Maybe is streaming FLAC in some cromecast devices, but confusing with logo disappearing ..  

There are basically only two ways to get Deezer HIFI  from native Deezer app to real HIFI sistem. Computer with web player + usb DAC → audio system  (yes, stand alone app doesn't even have cast option)

or 

cast to chromecast compatible device - much more convenient, you can use phone, tablet or laptop .. 

Every other solution implemented in audio streamers from different brands doesn't use real Deezer app but it is inside streamer app, mostly with confusing interface, no flow etc..  

@Deezer 

Pourquoi ne pas demander à vos developpeurs de conserver l'icône HI-FI affichée sur le téléphone pendant la diffusion vers la Chromecast audio ?

Je suis développeur, je sais que c'est d'une simplicité enfantine . 

Si vous ne le faites pas toute le monde aura toujours un doute , car depuis le temps que ce sujet est discuté, la seule raison qui semble justifier que vous n'afichiez pas l'icône est que vous ne pouvez pas vous le permettre légalement .…

Je vous propose une chose très simple pour rassurer le monde entier : affichez l'icône sur l'appareil de contrôle (téléphone , tablette.. ) pendant la diffusion vers la Chromecast audio .

Salutations,

Michaël