Deezer HiFi icon disappears when I stream to Chromecast Audio

Forum|Forum|6 years ago
August 22, 2020
121 replies
6896 views

Hi ,

The HiFi icon is visible otherwise, but it disappears all of a sudden when I start casting to my chromecast audio.

Does this mean the audio isn't HiFi anymore while casting?

I'm on deezer beta btw

Pinned Reply By Rudi

Hey @semektet

So I've got a reply from our developers. It's normal and intended behaviour. Once you start casting, the logo "leaves" the app and shows up on the album cover in your TV, for example. Because your device isn't a TV, you don't see that. But your actually still streaming FLAC :relaxed: thank you for your patience and for your understanding!

Show previous replies

S

sipre

Roadie

Hey @tal.v @sipre

That's because we don't develop those 3rd party apps.

They're the ones who need to add HiFi streaming for the Deezer connection on their app, then reach out to Deezer and say "please activate HiFi for us" and our developers do that in a flash.

The good news is that we're updating our integrations (during 2021) to make it easier for developers to enable HiFi on their apps :nerd:

The problem is chromecast. I use onkyo controller app for my onkyo streamer. The streamer and the onkyo controller app supports Deezer and the sound is better than deezer app because they are streaming from server directly, not via chromecast like deezer app. Sorry for my english. I hope you understand me.

T

tal.v

Guitar Hero

Dear Rudi

How can it be that both spotify and tidal have the "connect" feature, their users can switch between destinations in a glance, and we, deezer users have to use a 3rd party app?

By the way, on BluOs support they say it's on deezer side

Look, in the end of the day, we are just small users looking for a better listening experience.

In order to get the HIFI quality I have compromised a lot on the user interface when I moved from spotify to deezer

JUST trying to help you guys to close the gap to the other streaming services that supplying a better user interface.

Rudi

Ultimate Superstar

Your help is super appreciated @tal.v, absolutely!

And I agree with you. The good news is that the "connect" feature is on the works at Deezer too. In 2021 this is one of our major focuses, together with improving the existing integrations as well. We're also the underdogs looking to provide you with a better listening experience! :wink:

And not streaming in HiFi can't be on our side, only. Could you please give me the details of the person in BluOS who said that? I'll share that with our devs.

Your English is great @sipre you've got a point there. But as I mentioned here to @tal.v, we're looking to free ourselves from that in 2021 - please stay tuned!

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tal.v

Guitar Hero

Hi Rudi

Great to hear about the "deezer connect", it's really a significant improvement. Find attached the bluesound support answer for this issue.

Rudi

Ultimate Superstar

Thank you @tal.v the answer is inaccurate, that's only if they decide to develop on their side - but don't worry, I'll pass this on :wink:

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Hester

Guitar Hero

Hi, here the same problem. I have a chromecast HDMI connected to my TV and as soon as I cast a song, the hifi badge disappears. The badge is also not visible on my TV screen. I also feel that the quality is better when I directly connect my device via a cable to my audio system instead of streaming via a Chromecast. How do I know if it’s FLAC when using the chromecast option?