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One Hit Wonder
January 13, 2022

Why always live version of a song

  • January 13, 2022
  • 55 replies
  • 1118 views

When searching for a song on Sonos or Google Auto, Deezer always defaults to a live version if it exists.  How can I disable or discourage this behaviour?

55 replies

zebra29Author
One Hit Wonder
January 14, 2022

Or, stated another way, how do I advance through the search results to another version ?

Alfredo.Deezer
Community Manager
Community Manager
January 17, 2022

Hello @zebra29 

Thank you for your comments,

Could you please send us a screenshot of the issue, please? To check it out,

Does that happen only with Sonos and Google Auto? Have you tried to search for the song by writing the name of the artist and the name the song on the search bar?

Thanks :)

zebra29Author
One Hit Wonder
January 21, 2022

No screenshot to attach as the problem is comes up in Google Auto - I can send you a picture of my truck but I don’t think it will assist this effort.

 

So, try this in Google Auto: say “Deezer play Psycho Killer by the Talking Heads”

You will get the live version instead of the album version - every time.

 

I don’t use the PC version of Deezer.  Google Auto via Android or Sonos only.

In Deezer Android on my phone searching for Psycho Killer by the Talking Heads shows the album version at the top of the list.

So the problem appears to be how Deezer is responding to requests from Google Auto.

Roadie
May 24, 2022

I have the same issue with Android Auto.. .you do the voice request for a track ..It seems to always pick a live version rather than the version that was a hit.

Roadie
June 8, 2022

There is another thread (which is closed) from over a year ago that says they will sort it soon.....it used to work and now it doesn't. It hasn't for a while now. No answers on here, no answers on Google. We need it sorting out. 

 

Is it because live versions, remixes, covers etc have smaller royalties? 

Rising Star
September 27, 2022

Same issue here.

Jaime.Deezer
Community Manager
Community Manager
October 2, 2022

@Mitch C. you problem is with Google assistant?
thanks

Rising Star
October 2, 2022

@Mitch C. you problem is with Google assistant?
thanks

When using Android Auto, if I request a song using Google Assistant, Deezer always plays a live version or remix instead of the album version.

In another thread, an employee suggested adding the word “single" when requesting a song, and locked the thread so nobody else could comment. I renewed my subscription thinking that was the answer, however, that hasn't ever worked for any song I request.

I love the sound quality of Deezer, but being able to request a song hands-free in the car is a matter of safety. I'll probably just begrudgingly going back to Spotify.

Jaime.Deezer
Community Manager
Community Manager
October 4, 2022

Thanks @Mitch C. I’ve ask our devs now in order to check if it is a bug on our side or something else..
As soon as I hear back from them I’ll let you know.

Rising Star
October 4, 2022

Thanks @Mitch C. I’ve ask our devs now in order to check if it is a bug on our side or something else..
As soon as I hear back from them I’ll let you know.

I appreciate it!