Why always live version of a song

No screenshot to attach as the problem is comes up in Google Auto - I can send you a picture of my truck but I don’t think it will assist this effort.

So, try this in Google Auto: say “Deezer play Psycho Killer by the Talking Heads”

You will get the live version instead of the album version - every time.

I don’t use the PC version of Deezer.  Google Auto via Android or Sonos only.

In Deezer Android on my phone searching for Psycho Killer by the Talking Heads shows the album version at the top of the list.

So the problem appears to be how Deezer is responding to requests from Google Auto.

There is another thread (which is closed) from over a year ago that says they will sort it soon.....it used to work and now it doesn't. It hasn't for a while now. No answers on here, no answers on Google. We need it sorting out. 

Is it because live versions, remixes, covers etc have smaller royalties? 

When using Android Auto, if I request a song using Google Assistant, Deezer always plays a live version or remix instead of the album version.

In another thread, an employee suggested adding the word “single" when requesting a song, and locked the thread so nobody else could comment. I renewed my subscription thinking that was the answer, however, that hasn't ever worked for any song I request.

I love the sound quality of Deezer, but being able to request a song hands-free in the car is a matter of safety. I'll probably just begrudgingly going back to Spotify.

The issue keep going. It's very annoying.

I don't want to cancel my Deezer account but if you can't fix the problem, maybe i should try Spotify.

I have the same issue with Android Auto.. .you do the voice request for a track ..It seems to always pick a live version rather than the version that was a hit.

Same issue here.

Hello @anzar sorry for the experience of getting live version. This pain was already shared with all the stakeholders, including Google.

Content resolution (finding the right content to the user request) is handled by google and we are working on improving both our catalog and their resolution.

This is so frustrating to me. Live versions are never better than studio versions, so why have them as the first option? 

Or, stated another way, how do I advance through the search results to another version ?

Hi @Emily Mackay I have passed the feedback to our music team.
Thanks

Well Deezer could give users the option to never play live versions of songs, surely with all the artificial intelligence now that could be done, And I tell you one thing when I talk to my Google Home hub and I tell it to play Josie by steely Dan on YouTube music, It always plays the studio version, but when I tell my Google Home hub to play Josie by steely Dan on Deezer it plays the live version every time.

I've just started with Deezer and having this issue, very disappointing to see this thread is 2 years old (and references an even older thread).

I'd love to have an option within Deezer to ignore any live albums unless I play them specifically. So when I'm using flow, or requesting a song via google home, I only get studio recordings.

Thanks again. I'll keep an eye out for when the fix gets posted.

Thanks @Mitch C. I’ve ask our devs now in order to check if it is a bug on our side or something else..
As soon as I hear back from them I’ll let you know.

Hey Deezer Team,

any news on this? How could it be that nothing changes for years now? I’m really thinking of leaving Deezer because of this. It’s driving me crazy always getting shitty remixes or live versions when I request a song via Android Auto.

Please do something at last!!!

I want add some music live what is the process for this? Is any cost we have to pay monthly or yearly.

Repeat request… does anyone know whether this also occurs with other music services specifically Spotify and Tidal? Since Deezer seemed to be unable to deal with a two-year-old problem, then it looks like it’s time to switch.

This is actually my aged mother’s account. She has the same complaint detailed here, using Google Home, and given that there is no solution nor plausible explanation as to why the problem exists, she's asked to cancel her subscription.

So it’s losing you money. How ridiculous.

Some comments on here are hilarious.  Having it explained how the content resolution is handled by Google/Amazon and not Deezer, which only makes sense, then arguing that how when asking Google to use YouTube Music, a Google company, it magically works fine! So it must be Deezer!...  Hahaha