Why always live version of a song

Hey @Mitch C. our devs and catalogue team mentioned that they are aware of the problem and working in a fix, which includes a catalogue clean-up. There’s no ETA yet but we are working with Google on that.
Apologies for the inconvenient and I hope the problem is fixed soon.

Thanks again. I'll keep an eye out for when the fix gets posted.

The issue keep going. It's very annoying.

I don't want to cancel my Deezer account but if you can't fix the problem, maybe i should try Spotify.

Hello @Aurélien96 sorry to hear that the issue is still ongoing. 

I am checking with the developers if there is any update on this or a workaround with a different voice command to get the album version instead of remixes or live versions.

Thanks for raising again this. Take Care

This is so frustrating to me. Live versions are never better than studio versions, so why have them as the first option? 

Hello @anzar sorry for the experience of getting live version. This pain was already shared with all the stakeholders, including Google.

Content resolution (finding the right content to the user request) is handled by google and we are working on improving both our catalog and their resolution.

I've just started with Deezer and having this issue, very disappointing to see this thread is 2 years old (and references an even older thread).

I'd love to have an option within Deezer to ignore any live albums unless I play them specifically. So when I'm using flow, or requesting a song via google home, I only get studio recordings.

Hi @archer, thank you for reaching out.

I've shared your information with our developer, and I'll be sure to keep you updated as soon as I have any news.

Sorry for any inconvenience caused.

I have had this problem ever since I first started using deezer years ago, I actually canceled Deezer because of it and went back to YouTube music but then eventually I came back to deezer after about 15 months of paying for YouTube music.

It still happens to me and it upsets me very much.

For instance every time I ask my Google home hub when I'm sitting in the living room to play Josie by Steely Dan it always plays THE LIVE VERSION, then I tell my Google home hub that I don't like this song so it will not play the live version again hopefully, and then 5 minutes later when I tell it again to play Josie by Steely Dan it starts playing live version again, and this scenario will repeat forever, and it will never play the studio version, the only way I can make it play the studio version of the album is I have to tell the Google home hub to play the album Aja by Steely Dan, and then it starts playing the album from the beginning starting from the first track, and then I have to tell the Google home hub to skip 6 different times until it gets down to the very last song on the album which is the song Josie which is what I wanted to hear all along, so it makes me jump through hoops which is pissing me off.

All of this happens even though I have went into Deezer long ago and checked the box which specifies for deezer to not recommend the live version of this song to me, as well as I have put the studio version of this song into my favorites tracks, with the heart symbol.

So it keeps happening and apparently there's noting i can do about it, I think google does this just to piss me off actually, because it doesn't happen when I use YouTube music to play my songs.

I think they program google to do this on purpose.

Hi @archer @JLMDBM66, I'm really sorry to hear about the ongoing frustration you're experiencing with this issue.

I understand how upsetting it can be, especially when it seems like you're jumping through hoops just to listen to the studio version of a song you love.

We are aware of this issue, but unfortunately, there isn't much we can do immediately. Content resolution, which involves finding the right content for the user request, is handled by Google.

This is an area we're continuously working on improving, both by enhancing our catalog and collaborating closely with Google to refine their resolution process.

In the meantime, I recommend trying to use specific commands like "Play the studio version of Josie by Steely Dan on Deezer" to see if it helps.

Thank you for your patience and for sticking with Deezer.