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One Hit Wonder
January 13, 2022

Why always live version of a song

  • January 13, 2022
  • 55 replies
  • 1118 views

When searching for a song on Sonos or Google Auto, Deezer always defaults to a live version if it exists.  How can I disable or discourage this behaviour?

55 replies

Guitar Hero
July 26, 2024

I have already done that many times and it never works, countless times I have told the Google Home hub to play the studio version of a song, and it plays the live version.

Many times I have tried this with many different songs, I dare you to go try your own self and you will see what I'm talking about, I'm pretty certain that this is all Google's fault that Google is programmed to do this because I have used many Google products in my time and I have found out when you move over to someone else's product Google doesn't try to please you anymore It tries to mess with you and give you wrong information or give you the opposite of what you wanted.

 

For instance I have a Google nest which costed me $400 sitting on my front porch and when I paid Google The subscription fee every month for the camera to record 24/7 and upload everything to the cloud then whenever I checked on my phone no matter where in the world I was I would immediately be able to look at the view through the camera on my front porch, now that I have canceled the subscription every time I click the Google nest app on my phone to look through the camera lens on my front porch it takes at least a minute to connect and a lot of times it says the camera is offline and I have to try it over and over for at least about 4 or 5 minutes until it will finally connect but as soon as I go back to paying the subscription monthly then it reverts back to immediately giving me the view when I click the app and there are other instances with other Google products as well, but the main reason I like Deezer better then YouTube music is because when Google plays a song on YouTube music I can tell it I don't like that song and Google will play it anyway and I can repeat I don't like that song and I can change to a different song but then it doesn't matter to Google because Google will play that song again no matter how many times I tell Google I don't like it but with Deezer if I tell the Google Home hub I don't like that song anymore Google will not play that song anymore, unless of course it's when I tell Google to play a studio version of a song and it plays the live version and then I tell it I don't like that live version or I tell it I don't like this song and it says okay and it plays it anyway and then I can specify play the studio version of a song and it will not do that it will go back to the live version no matter how many times I have tried I have gave up on that so I do believe that Google is programmed to do things like this to make people upset it might sound crazy but that's what I believe I've heard it from many people many different scenarios I'm going to stay with Deezer but the only thing I like about YouTube music is when I tell the Google Home hub to play a song it plays the video.

But then when you tell the Google Home hub to play a song on Deezer it don't play the video it just plays the song so it's really more enjoyable for it to play a video but I'm not going to go back to YouTube music just so it will play a video instead of a song because it's more frustrating when Google won't do what I say when I tell it I don't like a song it plays it anyway so that's the reason I'm not going back to YouTube music is because Google don't care how many times I tell it I don't like a song it will play it again the next time anyway.

So I'm not blaming Deezer for this at all it's just what happens and I don't think there's a way around it other than specify to Google that you want that particular album to play and then you have to skip down either with your finger manually touching the Google Home hub or either you have to speak the word next as many times as it takes to get to the song that you want.

There is one thing I would suggest that might solve the problem, Deezer could implement a solution whereby they put a checkbox somewhere on their website in the settings where you can specify that you don't want live versions of songs to play at all, ever, and then perhaps that might be a solution.

Roadie
July 27, 2024

Hello Ya’ll. Just to put it out there IT IS DEEZERS FAILT that the song you request is always coming up as a live version. It is happening to me with Amazon Alexa, With google home and with Siri so you can’t tell me that its all these ai’s to blame separately when the same issue exist on all of them. I am so frustrated that I will stop using deezer forever!

Leonídia.Deezer
Community Manager
Community Manager
July 31, 2024

Hello @JLMDBM66 @SrkiMiaLea thanks for your messages and apologies for the experience.

As explained above, according to information shared with me, when you request a command to Alexa, Google or Siri, the outcome, which involves finding the right content for the user request, is handled by Google, Amazon or Apple.

Nevertheless, we keep in constant contact with all stakeholders to get a better experience for our users when they use voice commands.

Guitar Hero
July 31, 2024

Well Deezer could give users the option to never play live versions of songs, surely with all the artificial intelligence now that could be done, And I tell you one thing when I talk to my Google Home hub and I tell it to play Josie by steely Dan on YouTube music, It always plays the studio version, but when I tell my Google Home hub to play Josie by steely Dan on Deezer it plays the live version every time.

Rising Star
July 31, 2024

Came back to this thread to see if there was any update over a year later, but unfortunately it looks like there has been no progress. Amazon music it is then. I'd much rather give someone other than Bezos money, but it is what it is I guess.

Roadie
September 11, 2024

see below

Roadie
September 11, 2024

Reviving this thread to say that this glitch also drives me insane, and seems like actually quite a major one given that people listening on smart speakers make up quite a chunk of music streamers by now.

If it isn’t live versions (happened to me the other day with I Can’t Stand Up For Falling Down by Elvis Costello & The Attractions) it’s bad remixes (as just happened to me while trying to play Harder Than You Think by Public Enemy on my Google Nest). I end up having to cast the audio from my phone, which defeats the point of enabling Deezer for voice assistants. 

Surely there must be a way that if there are several tracks with the same name by the same artist, you can make Deezer default to the one that has the most plays, which is almost always going to be the correct choice?

Jaime.Deezer
Community Manager
Community Manager
September 15, 2024

Hi @Emily Mackay I have passed the feedback to our music team.
Thanks

Roadie
September 19, 2024

Same here

It clearly IS intended

Live music is tagged as "live", there's no doubt the code gives priority to "live" answer on request from assistants (Siri, Google, Alexa, ...)

And it does because it IS coded to do so, thats no random situation

The fact that it happens on any type of machine (Siri, Google assistant, Alexa, ...) show it comes from Deezer

At least, please give us the choice to deactivate that behavior ...

Roadie
September 22, 2024

Hi,

 

I'm new to this and only signed up to see what the issue was as I'm tired of getting rubbish versions of songs when I'm driving. I can't type in the song as, yes, I'm driving. So voice commands will always choose the weird cover or live version and Deezer won't fix the problem by the looks of it and there's no work around.

 

In that case does anyone know if Spotify has the same issue? Or Amazon or you tube? 

 

I've been paying for Deezer family subscription for years but if they can't get this right I need to change.