Shazam link to Deezer not working on Android and iOS

Forum|Forum|5 years ago
January 16, 2021
82 replies
4195 views

When I found a song on shazam I pressed the 3 dots and it would say open in deezer. Now the links no longer there. Any ideas? I'm in UK using Samsung s20

Shazam

Best answer by Rudi

You're actually right @Not your Dream

Our devs have confirmed that, if you have an Apple Music account or have linked a Spotify account, the 'open in Deezer' link won't show up. That's due to the update Shazam released a while ago, so not on our side.

At this moment, Apple is unable to provide a better integration with Deezer, but we'll continue to engage with them to get this improve in the future :relaxed:

Show previous replies

Rudi

Ultimate Superstar

Hey, Bianca! @wijallemaal-deezer

Glad to hear from you. Just tap on the search tab, you should have a blue button for SongCatcher there :relaxed:

Still looking into this @Nats thank you for your patience!

@wijallemaal-deezer please vote for this idea here:

C

curtstockman

Guitar Hero

Same on S21

M

Mlu.Maphanga

Roadie

I still can't access deezer on Shazam. Is this permanent or technical error?

Rudi

Ultimate Superstar

We couldn't reproduced it on our side so still investigating this @curtstockman @Mlu.Maphanga

Could you please confirm if the Deezer app at least opens?

C

Chris Myburgh

Roadie

I switched from Galaxy S10 to a S21. On the S10 Shazam supports the option to open a song with Deezer. Now with my new S21 the feature is no longer there??? Only Apple Music Spotify comes up???

Is there a prpblem between Shazam and Deezer???

C

curtstockman

Guitar Hero

Hi Rudi, the Deezer app works just fine on my S21 Ultra but there is no link to Deezer from Shazam anymore

Rudi

Ultimate Superstar

Hey @Chris Myburgh @curtstockman

We're still waiting for more info in relation to this. Some users are reporting that they still have the link but it isn't triggering anything on the Deezer app, apart from opening it.

Stay tuned, I'll be back once I've heard more about it - and in the meantime, don't forget to use Song Catcher :pray_tone2: