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One Hit Wonder
January 16, 2021
Answered

Shazam link to Deezer not working on Android and iOS

  • January 16, 2021
  • 82 replies
  • 4195 views

When I found a song on shazam I pressed the 3 dots and it would say open in deezer. Now the links no longer there. Any ideas? I'm in UK using Samsung s20

Best answer by Rudi

You're actually right @Not your Dream 

Our devs have confirmed that, if you have an Apple Music account or have linked a Spotify account, the 'open in Deezer' link won't show up. That's due to the update Shazam released a while ago, so not on our side.

At this moment, Apple is unable to provide a better integration with Deezer, but we'll continue to engage with them to get this improve in the future :relaxed:

82 replies

Roadie
March 7, 2021

Deezer no longer available once I shazam a song. I'm on Android

Rudi
Ultimate Superstar
Ultimate Superstar
March 8, 2021

Hey @Rich Wallace @PietDM @Fruchterlebnis @phunke 

Thank you for reporting this and for your patience!

We're investigating the issue at the moment and we've been making progress :relaxed: hang in there!

Awe Ayoola
Roadie
Roadie
March 10, 2021

Please, I have s20+ and I have used Deezer for years. But now it doesn't link when I shazam songs which like a hobby for me every seconds with every music I listen to. The soung catcher on Deezer cannot work work when other apps are opened so it's not practical. Please and please help. This is important to me. 

:):
Rudi
Ultimate Superstar
Ultimate Superstar
March 11, 2021

Don't worry @Awe Ayoola 

Like I said above, our developers are on it. We just need a bit more of your patience :pray_tone2:

Thank you for your support.

Roadie
March 13, 2021

Still fixing for over a month I see

Rudi
Ultimate Superstar
Ultimate Superstar
March 15, 2021

This should now be fixed from our side @Callitblack and everyone else! :relaxed:

Please update your apps and keep us posted!

Have a great week :raised_hands_tone2:

Roadie
March 19, 2021

Shazam still not linking to Deezer on my Pixel 2.  All apps up to date. Partner's iPhone X is fine though!

Rudi
Ultimate Superstar
Ultimate Superstar
March 20, 2021

Hey @stecam77 

Have you tried removing your Deezer app, restarting the Pixel and reinstalling it?

If yes, then please give me your Android app version, it could be that there's a difference on the release for this bug.

Roadie
March 24, 2021

The same issue on Samsung Galaxy S10 (Android11). Newest Deezer (6.2.23.93) and Shazam app installed. 

 

Rudi
Ultimate Superstar
Ultimate Superstar
March 25, 2021

Thanks for letting us know, @dj_universe - we're still looking into it!