Skip to main content
One Hit Wonder
January 16, 2021
Answered

Shazam link to Deezer not working on Android and iOS

  • January 16, 2021
  • 82 replies
  • 4195 views

When I found a song on shazam I pressed the 3 dots and it would say open in deezer. Now the links no longer there. Any ideas? I'm in UK using Samsung s20

Best answer by Rudi

You're actually right @Not your Dream 

Our devs have confirmed that, if you have an Apple Music account or have linked a Spotify account, the 'open in Deezer' link won't show up. That's due to the update Shazam released a while ago, so not on our side.

At this moment, Apple is unable to provide a better integration with Deezer, but we'll continue to engage with them to get this improve in the future :relaxed:

82 replies

Rudi
Ultimate Superstar
Ultimate Superstar
January 18, 2021

Hi there @Bekx14 

Thanks for reporting this. It should be working but I've asked our devs for confirmation - just in case.

Have you tried reinstalling the app?

Roadie
January 21, 2021

same as me. no deezer when i use shazam. and i use te samsung s20 too

Rudi
Ultimate Superstar
Ultimate Superstar
January 23, 2021

Hi there @Joseph Agu 

Thanks for adding to the discussion Have you tried uninstalling Shazam, restarting your phone and reinstalling it again? Please confirm, we're looking into this :thumbsup_tone2:

Roadie
January 25, 2021

Hi There

 

Me too I'm afraid, I have uninstalled both Deezer and Shazam in the hope but no luck I'm afraid. 

 

I am on Android using Pixel 3a

 

Cheers Alan

Rudi
Ultimate Superstar
Ultimate Superstar
January 26, 2021

Thanks a lot for letting us know @Alan Patterson 

I've passed this to our devs, it seems there are more users getting affected by this. Have you tried using our SongCatcher in the meantime?

Roadie
January 29, 2021

Also no deezer link when I am using Deezer.

Reinstalled Shazam no change.

Samsung S20

Rudi
Ultimate Superstar
Ultimate Superstar
February 1, 2021

Thanks a lot for sharing @Andri.Jordaan 

We'll pass your details on so that our teams can investigate it :thumbsup_tone2:

Guitar Hero
February 4, 2021

Got the same issue here. How are the dev teams doing with trying to resolve this? I'm on Samsung S21

Guitar Hero
February 6, 2021

Same here samsung s20plus, few weeks ago the option still worked, now suddenly not anymore.

I always work with shazam to deezer😫

 

Already re-installed app, no difference.

 

Regards Bianca from Holland 

Guitar Hero
February 6, 2021

Rudi, which songcatcher? Where can I find this?

 

Regards Bianca