Features & Feedback

Hola, me gustaría que implementaran los canvas/animaciones en las pistas 

Hello!Some time ago I did a comparison analysis of some music streaming services including Deezer for my own practice (I’m a PdM).So there’s one thing I noted I’d like to emphasize and share with you. As far as I can see Deezer doesn’t have a lot of electronic music, especially something relatively underground like techno, house, electro and so on.Some ideas/insights/observations:What I see at your competitor’s service - Spotify - they do. From my own experience, as a user and DJ I feel lack of such content. Another example from the life is that a lot of my friends from the music community also use Spotify because it has more such content. Also, I see that in general DJs use Spotify proactively to dig for the new music (like they do on the Beatport), make and share collections. Famous DJs also do that and share their ones so that also leads to the viral advertising of the service and user

I changed my account email. But that didn’t change my community email. This is rediculous. Crazy thing - I log in with my new email, but notifications come to my old email. So I ask Deezer staff to change my community email (another absurd thing - users cannot do it themselves!). Staff changes my community email. So I notification come to my new email too.Now I suddenly receive a notification to my old email again! So, after TWO changes my old email is still in the system. At how many entries in database are emails strored? Why changing an email once do not change it? What should I do to remove my old email from your system completely?

A lot of us have 100 or 1000 of songs and it’s impossible to move everything single song if i want to do a change

HelloI can not listen to 8 out of the 10 tracks on the Cradle of Filth album "Bitter Suites to Succubi". 2 of the songs can be played as they are also included in other albums. These 8 songs are marked as explicit and the 2 that playa aren't. I have checked the settings for explicit content and it's off. My date of birth also shows I am an adult.Please help, I have a premium subscription.Thanks 

Hello, I have a few problems. My name is Maximus, I was created as an artist on Deezer, not Maximus, but Maximus, Freddy, I need to leave only Maximus, how can I fix it?The second problem is that other artists have my music How can I transfer my music to my artist's page ?Here is my page; https://creators.deezer.com/analytic/viewthis is my music on someone else's pageshttps://deezer.page.link/NZ1HKuhsmXZnuEU6Ahttps://deezer.page.link/CraS1WBDyQL9cqKz6Thank you.With respect.

The college / student plan is very age discriminate. i’m 46 and in a very well-known university.  NO other streaming services has age restrictions on their student plans at all. All they require is a valid college email address and check for active status.   This is pretty sad because i’d love to switch to Deezer because of ethical concerns with Spotify, even though Deezer costs more.   I’m sure this post will never be seen or read.

We desperately need a list view option for viewing albums. It’s virtually impossible to peruse albums because it’s so slow and cumbersome. 

When listening to a playlist, if you clicked shuffle multiple times, it should play a different song with a different queue order.

I’m about to reach the limit of 2000 albums, It will be great if you can increase the limit. As I would not like to exclude or remove my favourite music.

Hello, I have used Deezer premium since 2018 yet I cannot access 360 by Deezer and I also don't have Hifi option in the Deezer app. 

I will be getting a new Toyota Camry shortly. Does Deezer work with Android Auto on this car  (I have a Samsung S20 phone? 

Then, with hi-res still yet to appear on the platform in 2020, Deezer partnered with Sony and started offering 360 Reality Audio streaming to subscribers to its HiFi tier. Now here we are in 2022 and 16-bit/44.1kHz FLAC files (ie. CD quality) is still the pinnacle of Deezer's HiFi offering.Check: Business insurance

It's already October 3rd, and since my summer top dropped on the 6th of August, will my September top also drop on the 6th?

Hello Everybody, Deezer itself recommends using the chat-support. So I tried it on Saturday 9:45 UTC.But this ultra-dumb chatbot was just answering Our supporters are currently offline The Chat-Bot did NOT write about the onlinetimes.Can somebody write the name of the days and the times when the Support-Chat is really online?I mean this wayMonday to Friday HH:MM to HH:MMSaturday HH:MM to HH:MMSunday HH:MM to HH:MM thank you very much in advancebest regards Stefan

Hihow do I listen to Deezer podcasts on my Fitbit Sense? I have added podcasts to my favourites on my Deezer app, and tried downloading episodes, but nothing is registering on my Fitbit. Both the Fitbit and the Deezer websites say that it is possible to listen to podcasts via Deezer on a Fitbit Sense, so please can you explain how to do this?I subscribed to Deezer Premium and bought a new Fitbit especially for this purpose, so please help.thanks.Suzanne  

Good evening, I friend recently joined Spotify and was showing me a number of features that i would love to see on Deezer.Crossfading between tracks Gapless playback: Which allows for gapless playback of songs, specifically created for live concerts or dj mixes Automix: Allows for a smooth transition between tracks in a playlist Canvas: this plays short looping images of the album art or artist on a mobile device.All these i really enjoyed and would love the functionality of them in Deezer.One great feature that still out trumps is the availability of live radio stations.

I stream using a Wiim mini and the interface tells me the bitrate. Almost everything comes in around 900kbps. I haven't seen anything at 1411kbps. Are these files actually compressed?

When I want to add a song to the I click the three dots. It can happen that I miss the dots and overwrite the whole queue with that song, which is pretty annoying.There should be a warning before this happens.

All my mixes are foreign language, east european in nature and I only listen to english language songs what on earth is going on? 

 I get this in my deezer app. When i click play, it will only play that single track and no mix. How do I start the mix?

Hi Deezer community.I am not a Deezer subscriber but my old dad is (he bought a Googe Home and use Deezer quite a lot), I was impressed… I want to suprise him and have a “song of a day” everyday for him.The idea is simple, I do a cronjob on my server to replace the MP3 file at midnight, every day…  I was convinced it would have been possible with Google Home but I had been told that Google Home doesn’t  read online MP3.So what is the solution for me? Can Deezer ping an URL? Or is there an Deezer API?I have seen that it is possible to add MP3 playlist on Deezer but I don’t want a manual process… Hope you get me. Thanks

I tried Deezer's free trial for a month and loved the sound quality, especially in my vehicle. My biggest issue, and the only thing holding me back from getting it for the family, is that when I use the voice assistant to play a specific song, Deezer will most often play a low quality live version. No matter how I rephrase my request, it just continues to play the live version. I'm begrudgingly going back to Spotify until this is no longer an issue.

Deezer iPad app is an larger iphone app. iPad as a bigger screen, go take it ! With more information, split the screen with menus specially horizontally, and naturally the split screen feature for multi tasking. 

I'd like to be able to sort my playlist by genre. I'd also like it if I was able to get rid of your pre-program playlist on my Android app. I'm never going to use your playlists (favorite tracks, just heard, or top tracks).