Features & Feedback

While using Deezer on my Pc I ran into some problems along the way. These Problems are for example relatively long loadtimes, when opening a already fully downloaded playlist or big spikes in the internet and CPU usage for no apparent reason. Because of these spikes I can’t really use Deezer while playing Destiny 2 for example, because the game is already taking up most of the ressources my Pc has to offer and if Deezer then spikes at ~30% CPU usage or 12Mb/s internet usage, even when I’m just listening to downloaded songs, my game just completely lags out. I don’t know if this is normal for a streaming service or if the Desktop App just isn’t really optimized. It would also be nice to have an offline mode, so that there are at least no more spikes in internet usage while enabled, if the CPU spikes are normal.

At the beginning of March, the 'Your payment card is about to expire' pop-up started coming up because evidently, the card used to fund the subscription of my account expired at the end of the month. The card automatically jumped to another and all payments were payed but almost halfway into the next month, although the card has expired and been replaced along with all payments made, the pop-up continues to come up every time the app is restarted. It was a helpful reminder about a month ago but now it's just a nuisance. 

how to stop dezzer automatically starting when I switch my laptop on cant find option to turn off start in preferences

I have an Android phone with Dolby Atmos support (enabled in the phone settings).  When using the 360 app (with Sony headphones), do I need to manually disable Dolby on my phone? Fwiw, I don't notice any difference between 360 with Dolby on and 360 with Dolby off, so I wonder if the app is disabling it by itself. 

A feature that I used a lot on Spotify was playlist folders. I see there’s an existing feature request for this, which is no surprise. However, I actually think that system is limiting because each playlist could only exist in one place (unless duplicated).It would be much more useful to have a system for tagging playlists. Each user would have their own pool of custom tags with which they could freely associate playlists. A user could then associate whatever playlists they wanted. Examples:pop, rock, electronica, jazz (genre) happy, sad, excited, chilled (mood) getting ready, winding down, bedtime, party (situational) home, gym, car, work (location) new, old, favorites, recommended by friends (whatever 🙃)So a playlist could be tagged pop, electronica, happy, getting ready, gym and appear under all of those tags.Concrete requests:As a user I want to create/read/update/delete tags for playlists. As a user I want to tag a playlist from within the playlist view. As a user I want to tag p

I have noticed that little-known artists on the platform have problems displaying songs in the Top Songs section. Let me explain: an artist like Frank Sativa has a rich discography, yet there are only 5 or 6 songs in the Top Songs section, including one that is not his. This situation is not conducive to listening to the artist; to listen to more songs, one has to browse through his discography. This does not happen with famous artists, who have many songs present in the Top Songs section. This problem is quite frustrating when listening to an emerging artist. I hope you will solve

Hello! I am waiting for my backstage account, I don't know why It's taking so long. Can you speed the process up? Did I fill the form incorrectly?My Artist name is "Qad" sorry for bad english

Hallo vielleicht kann mir ja jemand helfen.   Immer wenn ein neuer Simg anfängt höre ich eine leise Weibliche Stimme die den Künstler und den Titel vorstellt allerdings auf Englisch.   Wie kann ich das deaktivieren??

Accessibility in the Deezer app. to Deezer Community! #confusing #mindthegap 

I’m only mentioning this now since I only just created a community account but the increased rounding of album and playlist cover corners when in smaller sizes is wayy too aggressive. And works especially bad when the album cover has an inner frame, in which case the huge rounded corners bite into it quite generously. This seems to only affect Deezer on mobile, and on the other hand, for currently playing tracks, the balance between cover size and corner radius is great !I do realise this is arguably an issue of taste but as a graphic designer I don’t agree with this impingement of such an essential part of music. It might seem negligible to some but I really think it doesn’t add anything while taking so much away… … I guess you could always have a toggle in settings to choose between regular and rounded corners throughout the app.

My password was leaked by y'all and if I found out it was intentional I am suing. 

So, I am thinking about switching from Spotify to Deezer. I listen to a range of music. One thing I find irritating with Spotify is that when you cast to a smart speaker, the volume varies according to the track. Would the same happen on Deezer? Having tried a couple of the artists that I know are quiet (Aretha Franklin and Aswad), I think the same thing is happening, but I would just like to check? Thanks! 

Is there any way to activate the genres equalizer in Windows desktop app?If notm is Deezer working on it?

I’ve been using Deezer for a few years. I’m testing Tidal for a couple of months. There are a lot of problems with it but there’s one feature that has me leaning toward it. There’s a little speaker icon that offers me three choices. I can use the system control, use s/pdif output, or use speakers/headphones IDT High definition audio codec.When I clicked s/pdif (because I have optifal audio output), the difference was extraordinary. It was at least 25% richer sound, much better bass, etc.Is there a place in Deezer where I can make these choices to improve the sound? Tidal has a LOT of problems (no scroll bar… wow)… but the sound is as good as a cd (and I’m not using the premium Tidal service either).Has anyone got any ideas how to force this? I have s/pdif chosen as my default on my computer already but it made a difference for some reason.

Look at Betty Carter. I see two original releases out of 50 repachaged collections. All these collections have album covers by the same graphic artist (I’m an artist: I recognize personal styles). I have more Betty Carter albums in my own collection than you have heare on Deezer. What am I paying you for? Really. Here are albums I have that you don’t have.The Audience with Betty CarterNow It’s My TurnFeed The FireDroppin’ ThingsInside Betty CarterI count one out of 50 that’s a righeous original release, Ray Charles & Betty Carter.This is a dealbreaker issue. There’s something fishy here.

I have a Samsung TV. I normally like to listen to playlists based on a song I've chosen. I can launch a track mix on my tablet and phone but can't find how to do so on my TV. Is it possible to do this on the TV app.

When I use my app and go into the Christian music genre none of the playlists by Deezer are updated and have not been updated in 8 months. Also I would love to see the new Christian music albums when they are released but the ones I’m seeing are from 2021!there must be something wrong? tkraft8545

I am listening to flow-chill. There was a track for which I clicked don't recommend. A little while later it was played again. The track is called Jolene and played by Suzan en Freek. See screenshot. 

I ask google home to play a song. Then it follows that with songs by the same artist, often with songs repeating. In contrast, YouTube music follows up with related songs by different artists. Is there no way to get that type of thing to happen with deezer in google home?

I am developer I desire additional features beyond what I currently have, and I am considering building a cross-platform application (react-native / MAUI) with my desired preferences. While I am aware of API options for developers, I am uncertain if I can achieve the same level of audio quality as the original application. Can anyone assist me with this?

The undocumented API endpoint /track/isrc:<ISRC> returns one track with the given ISRC.  But in some cases multiple tracks have the same ISRC. For example tracks 646330892 and 1672555717 both have ISRC USUM71820728.  /track/isrc:USUM71820728 returns only 646330892. Is there a way to query all the tracks which share an ISRC? I tried /search?isrc:USUM71820728, /search?track:USUM71820728, /search?track:isrc%3AUSUM71820728, /search/track?q=USUM71820728 and various other ideas without success.

It would be great to be able to sort the Favorite Tracks list in web by the date they were added. It’s very annoying to have to scroll down to the very bottom to see recently added songs to this list. The mobile app seems to sort this way by default, though it would be nice to have it as an additional column to sort on yourself.

I use the deezer app on windows 11. When in deezer I click favorite (the heart) or don't recommend, I get a notification from the windows notification centre about it. I know I'm doing that because I'm doing that at the very same moment obviously. I don't want those notifications but I want to keep the notification with artist and tracktitle at the start of a new track. Is there any way I can accomplish that?

i am listening to a few podcast and recognized that updating is very slow at the moment. especially news-podcasts (example: Apokalypse&Filterkaffe). how comes and can you solve this? since i see that the podcasts are available on spotify and applemusic on time i am thinking about leaving deezer - even if i really like the app.cheersSophia 

Hi is it possible to free storage space by deleting a downloaded playlist? I have tried but don't seem to have increased the storage. Thank you for any reply.