[FEEDBACK] What do you think of "Flow"?


Userlevel 7
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Hi all,

We wish to collect some of your feedback on Flow, that's why we are opening a new dedicated thread for you to share your feelings on this feature.

Do you like it? Why? What do you think we are missing?

Please be as detailed as you can in your comments, cheers!

hpguru 3 years ago

I was also at first disappointed with the recommendations, but you need to learn Flow.  Play play play, everything you love and give hearts to your favorite songs and playlists and albums, add as many of your favorite artists and play play play and ban artists you don't like and Flow will soon catch your note.  I am very satisfied.  But you have to make friends and devote time to it.

Yes, indeed. Let it learn.

On first day lame, now it is much better than Google’s Feeling lucky which was okay, but always played same favourites over and over and over again. On Deezer I hear new tracks, new favorites, old classics over and over and over again. Today I paid ONE YEAR in advance for this great service.

Pay 10 months and get 12 months is their annual discount. I paid years for Spottily and then GPM receiving no discounts for loyalty. This is my new home for hard dance music since 29.06.20.

They gave me option to keep 2 months I already had trial. They suggested next time I need to cancel with them, go free, and buy annual again with discounted prices unless they give better ways.

I like flow, I like mixes, this service is good bargain at 99,90 a year for this amazing quality.

It works like a charm when something is great.

This is great, worth to pay.

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339 replies

Userlevel 3
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Until now I’ve been very dissatisfied with Flow, but today it seems to be working pretty well.  It is playing a decent range of good music.  It still doesn’t quite do what it claims (“and new discoveries”) though - mostly playing songs I already know well.

Whether “new” is supposed to be outside the era of my favourites, actually new or unknown songs from the era, I am not sure …  but on the rare occasion it does actually play something I’m unfamiliar with it is usually pretty bad!  (I do wonder if bands do deals with streaming services but I will say no more about this.)

If it played more “new” material I would be happy with it.

 

Userlevel 3
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Sigh… having said that, it is now repeating like crazy.  There must be thousands of tracks to choose from and it keeps playing the same ones.

 

Userlevel 5
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Hey @soakes

Thank you for the feedback! 🙂

I will send it to the right team. 🕵🏼

Take care!✌🏽

Userlevel 3
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I think there is a technical issue with Flow which is causing a lot of the song-repetition angst.  It’s hard to describe under what circumstances it happens, but sometimes it starts repeating the playlist, as though you’ve just started it from scratch.  It will play exactly the same songs as it has already played, and in the same order.  What causes it to restart the playlist I do not know, but it happens.

The problem is exacerbated when you have 2 devices.  You might stop playing Flow on one device, then get in your car and play it on your other device and it will play all the same songs that it has played before.  I get the impression it pre-loads the playlist rather than selecting a new song after each song.  Worse, it doesn’t seem to keep track of which songs have already been played, so it will play them again.

whatever you've been doing to flow as ruined it for me. it no longer plays a variety of music just plays the same crap I've listened to already. liking or unliking favoriting stuff doesn't change this era of music it's stuck in no matter what I do it doesn't play what it's been playing what just feels like last week or so. flow is unlistenable every song is something I've heard or pulled from the same era with no variation undo whatever you have been doing to it.

Userlevel 7
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sorry to hear this @gutsman52, can you try following the steps in this link? 

 

i’ve done everything already to try to “improve my flow” or whatever it didn’t change ANYTHING. It was fine like a week or two ago it was my favorite part of deezer now it only plays the same crap over and over there is no variation of music genre it just plays the same stuff i’ve heard 1,000 times already. It use to be the thing i got new music from now its the thing i hate to hit play on. I’ve liked songs in different genres, unliked songs in others and just about everything that has been suggested it doesn’t do jack. 

Userlevel 7
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Have you tried our track mixes @gutsman52

Try listening to thise for a while and then go back to Flow 

I have had the same experience with Flow. I have been on Deezer about 6 months; the first 3 were fantastic!!!!  I thought Flow was the greatest invention since……  anyway, then it all went to hell. Despite having hundreds of favorite tracks and a few less hundred favorite artists, all I hear now is the same ol’ stuff on Flow, over and over, sometimes literally on the same day.  I was getting very upset, especially since I had just ponied up for a year’s subscription!

Then, I accidentally stumbled across the playlists inspired by specific songs. I know I had used this feature before, but either I had not been paying attention or this feature has become remarkably better in the past few months. I use these playlists all the time and I am now hearing new music (to me anyway) that is as good or better than some of my fave music. Please keep this feature. For me it is one of the best parts of Deezer.

I am again bragging about Deezer to friends. And to think I came close to losing faith.

Userlevel 7
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Hi @Geolog great to hear that you are enjoying the playlist inspired on specific songs. There isn’t any plans to remove it, as far as we know. Regarding your feedback on the Flow, have you try to use the Flow Moods? Also we have already available for iOS the Flow Genres and soon it will arrive to Android as well. We hope this will improve even more the experience.

I tried the moods thing and it operates the same, plus I don't get it, so I ignore it now. The Flow is essentially useless to me until you all get it fixed. I do look forward to a genres feature though. Hopefully it won't become repetitive.

Userlevel 7
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Hi @Geolog Flow Genres for Android will be release during July, so stay tuned and let us know later if you got any improvements.

Userlevel 7
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Honestly I don't use Flow .

 Now I was read users feedback and I think that will even not try to use Flow .

Userlevel 3
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I didn’t use FLOW ever once. I don’t need it. What I really need Is to control and operate my music database inside the Deezer. And after years here we are:

  1. There is no way to get notification from the artists I like. Instead, I still get notified about absolutely random music I’ve never asked. This is so ridiculous so i paid 30$ to developer who made a telegram bot that send me notification when a new album from my fav artists released, and it’s much more useful that in-app-spam-like notifications.

     

  2. It’s still impossible to rate albums/tracks that I like. Instead I have “popularity” that is completely useless. It’s even shows no number of listeners like spotify and have no sense at all.
  3. Unable to tag/comment or organize albums in more flexible way.

 

It’s interesting. Because I listen to a variety of very different genres, I think it sometimes struggles to find other things I might like. I get maybe ten hip-hop songs followed by a few metal songs and some random other things; the choices within areas that I like maybe don’t vary as much as I feel they should. The same songs appear too regularly, possibly my favourites appear too much too.

However, it’s useful when I don’t have time to think about what to listen to, but I skip more than I would want to.

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I wasn't aware this feature exists to be honest. I was already wondering why Deezer isn't throwing in any suggestions for me. Where can I find it?

Userlevel 7
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I wasn't aware this feature exists to be honest. I was already wondering why Deezer isn't throwing in any suggestions for me. Where can I find it?

Flow? You are unaware that Flow exists?

It is front and center on your home page, whether mobile or desktop.

Give it a go. Flow is deezer and deezer is Flow.

 

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I wasn't aware this feature exists to be honest. I was already wondering why Deezer isn't throwing in any suggestions for me. Where can I find it?

Flow? You are unaware that Flow exists?

It is front and center on your home page, whether mobile or desktop.

Give it a go. Flow is deezer and deezer is Flow.

 

I… I literally can't find it on desktop. It's really not there. I'm guessing it's a premium only feature then? The support page mentions it's included in the free plan.

Userlevel 7
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Flow is also available for free users, but you are only a member since end of March, so maybe you haven’t listened to enough music yet for the algorithm to recognise your taste, or you haven’t added enough artists, albums, tracks and playlists to your favorites yet which also helps. See also this support article:

Deezer Free – Deezer Support

The new mood or genre based Flow feature is new though and might still be rolling out to all users, so you may only have to wait for it a while.

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Flow is also available for free users, but you are only a member since end of March, so maybe you haven’t listened to enough music yet for the algorithm to recognise your taste, or you haven’t added enough artists, albums, tracks and playlists to your favorites yet which also helps. See also this support article:

Deezer Free – Deezer Support

The new mood or genre based Flow feature is new though and might still be rolling out to all users, so you may only have to wait for it a while.

 

Thank you for the information! I'll try to add more artists and tracks!


I just found out that my phone does have Flow, so perhaps it's not  rolled out for my desktop version yet.

 

Userlevel 7
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Hi @Beee, thanks for your message!
Just so you know, if you can see Flow on your phone, you should also be able to see it on your desktop.
Make sure you've got the latest version of the Deezer desktop app installed - it's 5.30.570.

 

 

I find the selections of genres rather limited.  I would like to be able to select the genres that appear for selection.  I’m never going to select rap or edm or pop but I’d certainly click on folk, alt-country, blues, world, indie maybe…?

Userlevel 7
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As far as I know, the six shown genres depend on your recent listening history, so you should maybe play some artists and albums from the genres you want to see there.

For some reason, although I consistently  ‘do not recommend’ ANY Christmas tracks (they grate on my nerves!) Deezer Flow continues to think the Christmas songs are what I want  to hear! Just STOP! 

Flow is pretty good and is at the beginning of learning, but as we don’t seem to be able to get rid of a particular genre - like Christmas music - I would have thought Flow would have learnt from all the times I have got rid of these really annoying tunes! 

Never use it. Not interested in an Ai suggesting stuff. Thanks.

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