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Rockstar
January 16, 2019

[FEEDBACK] What do you think of "Flow"?

  • January 16, 2019
  • 354 replies
  • 8437 views
Hi all,

We wish to collect some of your feedback on Flow, that's why we are opening a new dedicated thread for you to share your feelings on this feature.

Do you like it? Why? What do you think we are missing?

Please be as detailed as you can in your comments, cheers!
Pinned Reply By hpguru

I was also at first disappointed with the recommendations, but you need to learn Flow.  Play play play, everything you love and give hearts to your favorite songs and playlists and albums, add as many of your favorite artists and play play play and ban artists you don't like and Flow will soon catch your note.  I am very satisfied.  But you have to make friends and devote time to it.

Yes, indeed. Let it learn.

On first day lame, now it is much better than Google’s Feeling lucky which was okay, but always played same favourites over and over and over again. On Deezer I hear new tracks, new favorites, old classics over and over and over again. Today I paid ONE YEAR in advance for this great service.

Pay 10 months and get 12 months is their annual discount. I paid years for Spottily and then GPM receiving no discounts for loyalty. This is my new home for hard dance music since 29.06.20.

They gave me option to keep 2 months I already had trial. They suggested next time I need to cancel with them, go free, and buy annual again with discounted prices unless they give better ways.

I like flow, I like mixes, this service is good bargain at 99,90 a year for this amazing quality.

It works like a charm when something is great.

This is great, worth to pay.

354 replies

December 20, 2019

It used to be great. Recently it has started playing a bunch of crap I really don’t want to listen to.

Used to be like an 80% hit-rate, good songs, either ones that I’ve Liked or stuff that I actually want to listen to. These past 6 months it’s gotten significantly worse, with only 10% of the suggestions being absolutes gems that I love, 20% songs I don’t mind listening to, 40% songs that I just skip, and 30% that I actively have to tell Deezer to stop recommending me, but my Flow doesn’t seem to adapt to my choices as well as it used to.

And as some other users have already mentioned Flow doesn’t appear to make any distinction between genres and might jump from a classical piece to a hardcore metal song just like that. I like songs from either genre, but jumping straight from one to the other is a bit jarring for me.

Flow has always been my main reason for sticking with Deezer but seeing as it’s been quite disappointing lately, I might really have to consider moving on to other music streaming services at this rate...

Hitmaker
December 23, 2019

Mostly, I’m finding Flow and mixes to be very accurate. I’m really enjoying them. And I have fairly broad taste in music (your 2019 summary concurs) so its especially impressive.

The one issue I have is that it also includes recently played tracks as basis for recommendation as I mentioned in the below thread (and now based on songs someone else played in my account, as mentioned).

https://en.deezercommunity.com/ideas/967#post148230

Also, there occasionally appear some really hokey classical piano tracks played on crappy pianos that I can’t explain at all and won’t seem to take the hint to die in a fire (makes me wonder if there’s a bug that starts intermingling people’s accounts making recommendations, which might explain the gradual degradation some mention). 

Hitmaker
December 23, 2019

@Thesandman did you recently have any issues where your account appeared “hijacked”? Or do you lend your phone-account to others (your family, kids etc)?

Hitmaker
December 23, 2019

Actually there is a major shortcoming of Flow. It does seem to really favour particular artists and songs. I ALWAYS get some version of Mayonnaise by Smashing Pumpkins (no idea why that song cuz I don’t really like it compared to many other Pumpkins songs), and a Nine Inch Nails song (makes a bit more sense).

I have a theory as to why Flow might degrade over time. I am almost certain that recently played (non-favourite, non-playlist) songs influence Flow recommendations. I became aware of this as mentioned in another thread that a song I played many times repeatedly suddenly was in my Flow which didn’t make sense. Also when someone else had hijacked my account they were playing a French pop playlist and I started getting recommendations from that playlist (also not in favourites or my library).

So, this being the case, it seems likely that Flow is self-reinforcing, in that whatever it plays then influences the next Flow and on and on until it’s cementing I correct recommendations.

That’s a theory anyway. As mentioned in an Idea, recently played music should not influence Flow unless it’s in your library. 

Hitmaker
December 23, 2019

Also I keep getting these bloody awful cheesy synthesised classical tunes which makes absolutely no sense. Surely no one listens to them, and I can’t comprehend why Flow keeps recommending them.

 

Hitmaker
December 23, 2019

My Idea about not using recently played songs.

https://en.deezercommunity.com/ideas/967

Roadie
December 24, 2019

Hi all,

We wish to collect some of your feedback on Flow, that's why we are opening a new dedicated thread for you to share your feelings on this feature.

Do you like it? Why? What do you think we are missing?

Please be as detailed as you can in your comments, cheers!

Flow should contain new music of a similar genre so you get to constantly update your music. Flow and discover should be one in the same thing and it shouldn't contain songs that you have liked.

 

Hitmaker
December 27, 2019

I’m actually totally confused as to why I’m getting recommended all these French songs from the “Promo Star France” playlist which was played when my account was compromised. It was only played once so it’s very odd. Maybe my account is still intertwined with someone else’s? It’s seriously compromising Flow. 

Rudi
Ultimate Superstar
Ultimate Superstar
December 30, 2019

That's a real shame @teqteq. If the account is compromised to the point you have more of this music than your actual favourites, you may need to contact our support team here for other options, as I mentioned to you on the other thread. Keep me posted and in the meantime, try to use the mood button to change the genres in Flow.

One Hit Wonder
December 31, 2019

Hi all,

We wish to collect some of your feedback on Flow, that's why we are opening a new dedicated thread for you to share your feelings on this feature.

Do you like it? Why? What do you think we are missing?

Please be as detailed as you can in your comments, cheers!

First of all flow needs back button.Also algoritam for finding songs is very bad. I can never find new songs that like how can i reset it. But the worst is that I cant return a song that I like. ALSO DEEZER IS AT THE MOMENT NOT WORKING IN CROAITA WHY DO WE PAY YOU.