[FEEDBACK] What do you think of "Flow"?



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Userlevel 7
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Sounds good @Waleed Z. Feel free to suggest the idea here: https://en.deezercommunity.com/ideas
Thanks :)

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Flow Moods are here. Please check the article our Global Deezer Legend @dee_dirk wrote for us and let us know what you think:


Userlevel 4
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Is there a timeline for PC/browser?

Userlevel 7
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@Gaffer13 not for now

Userlevel 1

Flow, for me, is the reason i like Deezer over other streaming apps... Tried others, but was always missing the "comfort" of Flow... The new feature added recently is looking rather mwoah....  

Userlevel 2

In my opinion Flow doesn’t play enough of my non-favorited tracks from my favorite artists. It does play my favorite artists, but it’s almost always from my favorite tracks. I want more of my favorite artists, but the tracks I haven’t favorited!

Userlevel 7
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I'm sorry, but Flow is getting worse and worse from my point of view, and I really have to laugh. I turned it on today and set melancholy up, and look. The songs repeat over and over again. I have 500 performers in my favorite and over 1,500 favorite songs, and Flow is playing me a couple of the same songs. A really significant improvement. So my opinion of Flow hasn't changed. I'll try again in six months.

 

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And yes, I clean the cache

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I'm sorry, but Flow is getting worse and worse from my point of view, and I really have to laugh. I turned it on today and set melancholy up, and look. The songs repeat over and over again. I have 500 performers in my favorite and over 1,500 favorite songs, and Flow is playing me a couple of the same songs. A really significant improvement. So my opinion of Flow hasn't changed. I'll try again in six months.

 

I am sorry but it seems how it works… the toggle for % new vs % old is needed.

There is not just a tracks on library, but 73 Million...

Userlevel 7
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Hey @Placido09 I am sorry about that. I have informed the team and they are looking into it.
They asked what’s the Deezer app version in your phone? Also the date and time when it happened would be very helpful.
Thanks :)

 

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It happened 21.10. approximately between 13,30-14,00 

Version 6.2.37.59

 

Userlevel 7
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Thanks @Placido09, our devs are looking into the logs on that day and will let me know what went wrong.
Thanks for your patience

As discussed here it seems like Flow is generally “broken”. It favors the users’ favorites “maxed out”, so that one has to listen to the same songs over-and-over again with virtually no change in the playlist whatsoever. Also, it seems to ignore “I don’t like this style of music” tendencies or “don’t suggest this song” anyway.

I loved Flow-like features on other services, but I don’t use Flow on Deezer any longer as it doesn’t provide me with any variety, it’s more like one of those advertisement-financed radio stations that play the same 12 songs exclusively all through the day.

 

Enough of the rambling, since so many users are happy with their Flow experience, I assume the function is either broken for SOME or some software change recently has made it collapse on itself. Hoping for better times.

Userlevel 2

As discussed here it seems like Flow is generally “broken”. It favors the users’ favorites “maxed out”, so that one has to listen to the same songs over-and-over again with virtually no change in the playlist whatsoever. Also, it seems to ignore “I don’t like this style of music” tendencies or “don’t suggest this song” anyway.

I loved Flow-like features on other services, but I don’t use Flow on Deezer any longer as it doesn’t provide me with any variety, it’s more like one of those advertisement-financed radio stations that play the same 12 songs exclusively all through the day.

 

Enough of the rambling, since so many users are happy with their Flow experience, I assume the function is either broken for SOME or some software change recently has made it collapse on itself. Hoping for better times.

I agree that it plays favorited songs way too much. Regarding new/discovery music, it also plays the same ones of those over and over. I really wish it would play way more non-favorited songs from favorited artists. What’s the point in even choosing favorite artists if they are never played in Flow?

New user here, seems like this thread is still active, so I’ll post here. 

I brought in my favorites from a competitor, they do show in Deezer, 3068 tracks total; with double digit quantities each for playlist, albums and artists. Not a single track is non-English. I’m in the US, and do have my Country set as such. 

I believe the sound quality is better than the service I left, that’s great. But, I’ve got two complaints so far. First, flow seems to play the same 2-3 dozen songs, most are favorites with a few others. The other issue is the large quantity of non-English songs playing. I get a few in flow, and numerous in the daily selections.

If I have over 3000 songs, zero being non-English, why does Deezer think I want non-English songs? It also has suggested genres that I have zero favorites from. Is Deezer not using the favorite list that was imported? 

I’m hoping this gets cleaned up somehow. To be honest, it’s enough for me to move on to a different provider if not. Especially considering Deezer is more expensive than the former provider for my situation. I only need two users. Paying the family rate for two users is more than others offer for two users. 

Edit to add… I see other similar complaints going back years. Seems like this is not something Deezer is able or willing to resolve?

Well, there’s a response by Jaime about one specific problem a user reported on this thread - ending with “will let you know once it’s resolved”.

Since that “let you know” does not seem to have happened over three months, to me it looks like Flow is broken “by design” and there is nothing Deezer really can do about it (if there was, there would be a better response than “switch it off and on again” - read, uninstall app, clear cache, reinstall).

Apologies for simply repeating myself here, but I’d consider “Flow” a hopeless case and simply use the other features (e.g. the music and podcast catalogue Deezer offers) :-)

Thanks for the reply. No worries about repeating yourself. 

To give credit where credit is due: The sound quality of Deezer is superior to some (not all) other services and importing of favorites is an easier process compared to some. However, other services seem to have a better interface and do a better job of suggesting new (or new to me) music. 

As of this moment, I don’t think Deezer is the right service for me. Not when I see them continue to say they are working on complaints people have had for years. It’s a shame. 

So far I'm a bit disappointed with Flow to be honest. It seems to only play music from either the rock or rap/hiphop genre for me. The last week or so it's been pretty much all rap. Before that it was pretty much all rock.

The genre does change if I select a different mood but personally I just want to start flow and have it serve me a variety of music (genres) because most days I'm not looking for a particular mood but rather just want a random selection of music.

 

I'll give it a bit longer but honestly if it doesn't start getting better in the next few weeks I'm going to cancel my subscription since flow was pretty much the whole reason I signed up in the first place.

Not happy at all. Second year subscriber here, Flow went straight to hell when I liked two country artists. Now that’s 90% of the content in my Flow. 123 artists and five genres, and Flow decides to focus extensively on Country.

Flow seldom plays other tracks from favorite artists, just those that I’ve favorited.

Despite the request to not play track or artist again, it will inevitably mysteriously reappear further down the playlist.

Changing mood is too restrictive. I ‘m never in just one mood, but I’d sure like to let you know to play less of #artist or #genre (like #Country or #Vince Gill!)

Please make Bluegrass a separate category from Country so that I can actually listen to some tracks without the torture of country music haunting me further. They are not the same.

Why have I never, ever gotten any notifications for anything but New Country?

 

 

Stop pushing YOUR genre on me, when I’ve done everything I can to tell you this isn’t what I want to listen to.

I was so pleased the first year, hearing new artists and a good mix from my favorites. You knew me and my tastes better than Spotify and it was impressive. No idea what happened, but the change was sudden and significant.

 

 

 

One more bit, for trying to understand how this works. If I skip a song, and skip it every time its played, and skip another artist with similar style every time it’s played, does Deezer pay attention to this? It seems like that would be a big help in tuning what a subscriber likes, but I’m not seeing it, and these days I skip about 9 songs in 10 when listening to Flow.

My post from a few days ago, with a bit more detail than the rant above.

 

https://en.deezercommunity.com/features-feedback-44/customizing-or-eliminating-genre-heavy-flow-artists-is-deezer-pushing-country-music-too-much-72059

I’ve just been testing out Flow in my free trial, since it’s one of the main features motivating me to switch to deezer. Unfortunately it isn’t really working for me. I would say about a third of my favourited tracks are kpop, but Flow is giving me 100% kpop. I’d like to get a variety of music from all the genres that I like, not just one of them.

 

I have favourited more tracks from other genres and a confirmation message says “Flow has been updated”, yet I have skipped through dozens of kpop songs and have yet to be given anything even remotely in the same genre as the new songs I’ve favourited.

 

My guess is that Flow is giving far too much priority to “popular” songs in general, since even the kpop that it gives me is just from a handful of the most popular kpop artists, it doesn’t even give me songs from less well known kpop artists even though many of them are set as favourites.

 

I have also had the issue where the same song is recommended repeatedly. Screenshot below. This is on the latest iOS app version and it happened just before I posted this. In fact this happens even after saying “Don’t recommend this artist”.

 

 

Userlevel 4
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Flow for me has evolved considerably over the past year. There are still days of both “love it” and “leave it” but giving it time and a greater number of recommendations has certainly made a huge difference. I also notice that the Deezer recommendations are responding well to my listening habits, and I get a lot of new music on my Sunday, Monday and Friday recommendations. Cool as well to check out album pages and track mixes. No, not perfect as Flow and Deezer cannot predict my mood, but that is why I have a variety of playlists to choose from. Better than Apple Music that I migrated over from, and other family members who use Spotify are similarly impressed. 

 

I have a post above lamenting about playing too much country music with no data to support this in my listening habits or profile. Today I fire up Flow, the first seventeen songs are, you guessed it - country.

I can’t fight it anymore. I’m looking into refund policy and will see you all on Tidal.

Flow on!

Userlevel 1

Flow is terrible, to say the least. It’s an infinite mix of the same songs from my Favourites with some “classics” mixed in-between, in the same order that it was yesterday, and the day before. 

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