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Rockstar
January 16, 2019

[FEEDBACK] What do you think of "Flow"?

  • January 16, 2019
  • 354 replies
  • 8437 views
Hi all,

We wish to collect some of your feedback on Flow, that's why we are opening a new dedicated thread for you to share your feelings on this feature.

Do you like it? Why? What do you think we are missing?

Please be as detailed as you can in your comments, cheers!
Pinned Reply By hpguru

I was also at first disappointed with the recommendations, but you need to learn Flow.  Play play play, everything you love and give hearts to your favorite songs and playlists and albums, add as many of your favorite artists and play play play and ban artists you don't like and Flow will soon catch your note.  I am very satisfied.  But you have to make friends and devote time to it.

Yes, indeed. Let it learn.

On first day lame, now it is much better than Google’s Feeling lucky which was okay, but always played same favourites over and over and over again. On Deezer I hear new tracks, new favorites, old classics over and over and over again. Today I paid ONE YEAR in advance for this great service.

Pay 10 months and get 12 months is their annual discount. I paid years for Spottily and then GPM receiving no discounts for loyalty. This is my new home for hard dance music since 29.06.20.

They gave me option to keep 2 months I already had trial. They suggested next time I need to cancel with them, go free, and buy annual again with discounted prices unless they give better ways.

I like flow, I like mixes, this service is good bargain at 99,90 a year for this amazing quality.

It works like a charm when something is great.

This is great, worth to pay.

354 replies

Rising Star
October 20, 2019
Thanks for the details@Razorblade. Could you please try the search just for a comparison? Our updates normally address different parts of the app.

@Rudi 

So far this didn’t happen again - I tried several times. 

But I see that others are also complaining about Flow being quite repetitive and that there are songs in Flow from different genres that have nothing to do with ones music taste. 

Rudi
Ultimate Superstar
Ultimate Superstar
October 21, 2019

We're working on it @Razorblade thanks for your continued feedback!

Rising Star
November 7, 2019

Flow is decent. However, when you listen to a wide variety of genres, the playlist can get weird. Listening to a soft indie track and then the next song a black metal track doesn’t “flow” well. I think it should be fine if the main Flow playlist has a mix of everything you listen to, but the “a mix for you” ones should be more similar and each should be a little different. For example, if you were serving up “mix for you” playlists to me, it would make sense for one to be all indie rock or similar tracks, one to be hip hop, one to be slower r&b, and one to be black metal tracks. It makes more sense to me to be in a playlist of like songs, then if I want to switch genres I can go to a different “mix for you”.

Rising Star
November 7, 2019

Also, I’ve noticed that sometimes edited versions of tracks will pull into my Flow. Could you only include edited versions if the user turned off Explicit in their settings? I would never want to hear an edited track. 

Hitmaker
November 13, 2019

For the most part, in my case, covering a few dozen genres and over a hundred sub-genres in my library, I’ve been very impressed. Very accurate! Which is especially impressive given I’ve only been a customer for a couple of weeks so had little time to tell you what I dont like (I did migrate my whole library from Tidal though so you do have a bit of data. 
But, while you might think I’m not fussy about music, quite the opposite. I’m VERY fussy, often not liking most recommendations from friends. I just like music across every genre. 
The only exception is my suggestion in “Got Ideas?”. Far too often you play me the same song in Flow and Discovery. Introduce a timeout before repeating the same song. 
But the recommendation Flows, listing specific artists, have been great. I’m in the middle of finding a bunch of new punk and hardcore. I haven’t been played a single track I didn’t like for over an hour. And I’m serious when I say I’m fussy. I love Bad Religion, but hate NoFX. I love old Pennywise but not a lot of the new stuff. It just seems spot-on. 
Anyway thought you need some praise for the good job you’re doing. 
While you cop a lot of criticism, the fact that people even bother sharing their feedback shows how much respect they have for you. You just need to look at their feedback with new eyes and walk in their shoes. 9/10 they have legitimate concerns and with your passion I know you can deliver. Your service is great. 
 

someone told me once, when you’re juggling, don’t drop the crystal ball. You can drop the rubber ones, but if you drop the one crystal ball, you’re stuffed. Always recognise the crystal ball. 

Roadie
November 14, 2019

Hello, honestly flow is one of the reasons I subscribed to Deezer in addition to the large Arabic music library it has. That said, Deezer works well mostly yet, it does not seem to get yet that removing a song from favourites shall kind of decrease how often it plays in the flow, I do get that removing a song from favourites or skipping it would most probably not remove it from the flow, yet if I hear Katy Perry’s “Never Really Over” or Elissa’s “Wala Baad Snin” agian in the flow I will just lose it, and I have removed both from my favourites a relatively long time ago and skipped them multiple times.

Rudi
Ultimate Superstar
Ultimate Superstar
November 14, 2019

Thank you for your detailed feedback @teqteq @Zaid Bawab we agree there's a lot of work to do with our Flow - but we're also proud of what we achieved so far. It's thanks to your suggestions that we know how to approach improvements. Flow is learning more with users input at the moment, and once our ban feature gets fully released, it should be even better :thumbsup_tone2:

Luis Fernando Marques
Hitmaker
Hitmaker
November 15, 2019

Hi all,

We wish to collect some of your feedback on Flow, that's why we are opening a new dedicated thread for you to share your feelings on this feature.

Do you like it? Why? What do you think we are missing?

Please be as detailed as you can in your comments, cheers!

 

Dear Helene,

Flow is not working in CarPlay… 

Best

 

Luis
Hitmaker
November 16, 2019

One thing I’ve realised since posting and from other threads is that there’s a lot of confusion about what “Flow” actually is, and what a “Mix” is. Everything I mentioned was actually a “Mix”. “Flow” just seems to be the one predictive automatic playlist right?

I’ll have to play around with Flow more and report back. Seems good though. Seems to keep updating. 

Rudi
Ultimate Superstar
Ultimate Superstar
November 17, 2019

Hi there @teqteq @Luis Fernando Marques 

Thanks for the added feedback - I'll pass it on to the relevant teams here :thumbsup_tone2: