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Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?
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550 replies

Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • May 29, 2021

Hey @golexa 
Pushed them all to our teams again. Hopefully this is something our suppliers are willing to make available.

Hi @JCee thanks for the support all this long! I've passed your requests on. :wink:


  • Runaway Baby
  • 8 replies
  • May 31, 2021

Seems there’s very little Bob Seger on here. He used to be tough to find, but about 4 years ago, word came that he was licensing his catalog to the streaming services. Not Deezer?


Alblinux
Lover
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  • Lover
  • 74 replies
  • May 31, 2021

Emma marrone , more specifically the song called la mía città


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  • Runaway Baby
  • 10 replies
  • June 1, 2021

Hello all,

those two albums are missing suddenly:

  1. I'm Wide Awake, It's Morning (Remastered)
  2. Digital Ash in a Digital Urn (Remastered)

the original versions available, but not the Remastered. I checked with apple music and spotify, the albums available here in my country, so it's not rights holder's issue.

when I try to open the album web page (via google) I get error 404: Sorry, we couldn't find the page you're looking for.

any help with that issue, please?
thanks.


  • Tiny Dancer
  • 3 replies
  • June 3, 2021

I was told Deezer was competitive with spotify but even some of my favorite bands (Metric, for example) only have a few albums on Deezer… It’s pretty inconvenient that only some albums are present and others aren’t. I was told Deezer had a similarly extensive pool of music to Spotify but so far this has been a pretty big disappointment. Where are all my Metric albums? They aren’t some random band with no fans...


Yula
Moderator
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  • Moderator
  • 3225 replies
  • June 4, 2021
valrigard wrote:

I was told Deezer was competitive with spotify but even some of my favorite bands (Metric, for example) only have a few albums on Deezer… It’s pretty inconvenient that only some albums are present and others aren’t. I was told Deezer had a similarly extensive pool of music to Spotify but so far this has been a pretty big disappointment. Where are all my Metric albums? They aren’t some random band with no fans...

Hey there! Please check the topic above. Unfortunately this is a rights’ holder issue and it does not depend on us :/  


Yula
Moderator
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  • Moderator
  • 3225 replies
  • June 4, 2021
dylanaver wrote:

Hello all,

those two albums are missing suddenly:

  1. I'm Wide Awake, It's Morning (Remastered)
  2. Digital Ash in a Digital Urn (Remastered)

the original versions available, but not the Remastered. I checked with apple music and spotify, the albums available here in my country, so it's not rights holder's issue.

when I try to open the album web page (via google) I get error 404: Sorry, we couldn't find the page you're looking for.

any help with that issue, please?
thanks.

 Hey Dylan, as you said unfortunately the album is not available at the moment, not all streaming platforms have the same rights on the releases, but keep an eye on it cause it might appear again soon! 


  • Tiny Dancer
  • 2 replies
  • June 5, 2021

I really want to come back to Deezer, but half of the discography of my favorite artist is still missing and I can’t even understand why that would be.

All the MAMAMOO albums distributed by LOEN Entertainment are missing from Deezer and from no other platform. I’ll give 3 album examples: Red Moon, Blue;s and Yellow Flower. However LOEN Entertainment has been known as Kakao M since 2018 and their albums distributed under the new name (Kakao M) ARE available on Deezer (example: Travel).

This issue has been brought up before (by me, and other users). I’ve personally requested those 3 albums months ago. Could someone please look into it and tell me what the issue with those albums is? These albums have songs that have hundreds of millions views on Youtube and MAMAMOO as a group has over 3 million monthly listeners on Spotify. This is a HUGE gap in their discography.

I’m very frustrated cause I had to quit Deezer cause of these missing albums and now I can’t come back (disappointed with Spotify) because the albums are still missing.


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • June 7, 2021

Thanks for the feedback @Kanami 

We'll do what we can, as I'll pass your comments on :thumbsup_tone2:


amoraluv
Lover
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  • Lover
  • 27 replies
  • June 8, 2021

RM (from BTS)

Bicycle

 

 


This song was released this year but I can’t find it on Deezer? I don’t know if it’s just me or it’s not available in deezer?


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • June 10, 2021

Can you find the artist profile on Deezer? @musiclover12 

If yes, please post the link for it here and add the title of the song on your reply - I had to move your comment here and lost your topic title!


اولاً أود ان اشكركم على البرنامج الجميل والممتع والمصاحب لي في جميع اوقاتي .. الرجاء تحميل هذي الاغاني على البرنامج

• اغنية زين سويت للفنان نايف البدر

https://youtu.be/w1LLFe_X6EE

• اغنية أنا للفنان فهد العمري

https://youtu.be/Dv2ipHnxjrY


Jaime.Deezer
Community Manager
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  • Author
  • Community Manager
  • 5125 replies
  • June 13, 2021

Hello @Muhannad Al-Thballi If something doesn’t appear, it may be because agreements with artists, labels or right holders are still underway or have not been met. You can upload the song to your own mp3 section on Deezer and then you can add it to playlists. The step by step guide is here.
Thanks 


  • Tiny Dancer
  • 1 reply
  • June 19, 2021

Hi

Bob Seger - Transmission Impossible was on deezer a couple of months ago and has now disappeared, but I know it is on other streaming services so can you get it added back to deezer please


  • Tiny Dancer
  • 2 replies
  • June 19, 2021

Getting really fed up trying to play certain albums by artists that were once readily available and now have vanished. Fortunately I still subscribe (on a much lower tariff) to Napster and some of them (by no means all) are available on there, however that is only good for home playing as I can only use the Napster one with my Sonos system. Artists in question….Bryan Ferry :Bete Noire ,Mamouna…Nash the slash :children of the night. Kosheen Resist etc etc I sadly could go on…..and on☹️


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  • Tiny Dancer
  • 10 replies
  • June 20, 2021

Two albums available on most U.S. streaming apps, but not Deezer, are:

 

https://en.wikipedia.org/wiki/The_Boxer_(Kele_Okereke_album)

 

https://en.wikipedia.org/wiki/The_Who_by_Numbers

 

I guess it could be a rights/licensing/territorial/et al. issue, but it feels strange they’d only not be on Deezer.


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  • Tiny Dancer
  • 10 replies
  • June 20, 2021

A few more curiously missing albums:

 

Two by Elbow -

 

https://en.wikipedia.org/wiki/Build_a_Rocket_Boys!

 

https://en.wikipedia.org/wiki/The_Take_Off_and_Landing_of_Everything

 

One by Florence + the Machine -

 

https://en.wikipedia.org/wiki/How_Big,_How_Blue,_How_Beautiful

 

One by Tom Chaplin (Keane singer) -

 

https://en.wikipedia.org/wiki/The_Wave_(album)

 

These are on every other major streaming service and are from major labels such as Island/Universal Music, et al.  Their absence on Deezer feels more an oversight or glitch.


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • June 21, 2021

Thanks for all the feedback here @DotTheEyes @K-dog @graham moir 

While I understand your frustration, I'd like to remind you that the distributors are the ones pulling the content out of our platform - either to send an improved version back later, or because your region doesn't have the rights needed for Deezer, for example. Thanks for your patience!


  • Runaway Baby
  • 1 reply
  • June 22, 2021

One of the most famous Soul album

https://en.wikipedia.org/wiki/Cloud_Nine_(The_Temptations_album)

cant find it on Deezer ?


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  • Lover
  • 70 replies
  • June 22, 2021
Jaime. wrote:

Hello @Muhannad Al-Thballi If something doesn’t appear, it may be because agreements with artists, labels or right holders are still underway or have not been met. You can upload the song to your own mp3 section on Deezer and then you can add it to playlists. The step by step guide is here.
Thanks 


I tried to upload it, it never showed up and uploading the Mp3 to Playlists nobody can hear and nothing changes lol


  • Tiny Dancer
  • 2 replies
  • June 22, 2021
Rudi wrote:

Thanks for all the feedback here @DotTheEyes @K-dog @graham moir 

While I understand your frustration, I'd like to remind you that the distributors are the ones pulling the content out of our platform - either to send an improved version back later, or because your region doesn't have the rights needed for Deezer, for example. Thanks for your patience!

Then why could I access some of the albums on Napster??……..that tells me it’s Deezer who has pulled it or is not willing to negotiate????


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  • Chart topper
  • 2597 replies
  • June 22, 2021
K-dog wrote:
Rudi wrote:

Thanks for all the feedback here @DotTheEyes @K-dog @graham moir 

While I understand your frustration, I'd like to remind you that the distributors are the ones pulling the content out of our platform - either to send an improved version back later, or because your region doesn't have the rights needed for Deezer, for example. Thanks for your patience!

Then why could I access some of the albums on Napster??……..that tells me it’s Deezer who has pulled it or is not willing to negotiate????

Does they run in same country? The decision maker can exclude some services out.

You may want to contact a label or artist to make it on Deezer.

Deezer does not remove ANY content, they are dltd by labels. Note that Deezer is best paying music streaming portal, it’s weird enough to see if labels are pulling content from best paying platform.

I see that Deezer pays more per stream than Spotify or Prime Music.

This is exactly how you can get artists on board. Tell them how much more Deezer pays. Almost double than Spotify. On 100 streams one can make $0,64 when Spotify is half of that.


Rudi
Alien SuperStar
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  • Alien SuperStar
  • 14342 replies
  • June 23, 2021

Hey @MitchDeez 

Thanks for bringing this to our attention.

I've forwarded your request to our catalogue teams :wink:

Hi @golexa 

If you update the MP3 version of a track you have, that will show up on mobile, within your MP3s playlist. It's only available to you, yes.


arka_diy
Lover
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  • Lover
  • 13 replies
  • June 25, 2021

hello! is it possible Rina Sawayama's singles ‘TOKYO TAKEOVER’, ‘Terror’ and EP ‘Sawayama Remixed’ could be added to Deezer (Her album Sawayama Deluxe is on Deezer, but Sawayama Deluxe and Sawayama Remixed are two seperate albums/EPs)? oh and Mitski's discography is missing a LOT of singles, EPs and albums! Some examples of her missing albums are ‘Lush’ and ‘Retired from Sad, New Career in Business’. also, LOOΠΔ's album [X X] and a LOTTTT of MAMAMOO EPs and singles still haven’t been added to Deezer even though they are very, very popular. I know it’s not your fault, but I might as well still mention it 🙂 Thank you!


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