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Jaime.Deezer
Community Manager
Jaime.Deezer
Community Manager
July 11, 2020
Guide

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

  • July 11, 2020
  • 594 replies
  • 19509 views
Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

    594 replies

    Show previous replies
    Roadie
    Braden
    Roadie
    November 30, 2020

    2020 Swamp Dogg “Sorry You Couldn’t Make It” not in the Deezer catalog. They’ve got the single, “Please Let Me Go Round Again” with John Prine, but not the full record.

    FREE SWAMP DOGG!!!

    Rising Star
    kubu4
    Rising Star
    December 2, 2020

    In the U.S., please add the following (artist - album):

     

    Phish - Fuego

     

    Incidentally, all other Phish albums are available (including newer releases on the same label).

      stepal
      Rising Star
      stepal
      Rising Star
      December 3, 2020

      Could you please add Therion full discography? It's available on other streaming services. 

        Rudi
        Ultimate Superstar
        Rudi
        Ultimate Superstar
        December 3, 2020

        We'll pass it on @stepal @kubu4 thank you for joining this thread :relaxed:

          Guitar Hero
          neonlevinks
          Guitar Hero
          December 4, 2020

          It has a lot of listens and the band is quite popular. I used to listen to the album frequently but now all the tracks are greyed out?? It's still showing on Spotify. Can you fix this because Deezer has all of their other work. 

            Rising Star
            golexa
            Rising Star
            December 4, 2020

            Can You Please add Tiara a Japanese Artist?

              Roadie
              anahamada
              Roadie
              December 5, 2020

              Thank you Deezer for your awesome platform, if possible, can you try to add these artists: Deathkite, Sightless in Shadow.

                Roadie
                anahamada
                Roadie
                December 5, 2020

                sorry.. Couldn't edit my last reply.. can you add Divty as well.. thank you

                  Rudi
                  Ultimate Superstar
                  Rudi
                  Ultimate Superstar
                  December 5, 2020

                  I can certainly check that for you with our teams, @neonlevinks could you please post the link for the artist profile on Deezer?

                  Roadie
                  Dosadnomi
                  Roadie
                  December 6, 2020

                  Hi,

                  so i have a question about unrealised albums like 50 cent's "Power to the dollar". I'm intrested i a few song from that album like "The Good die Young" But there isint any results So im curious will ot be added in the future or only realised albums can go on Deezer?

                   

                  Thanks!

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