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Jaime.Deezer
Community Manager
Community Manager
July 11, 2020
Guide

Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

  • July 11, 2020
  • 594 replies
  • 19509 views
Song/Artist/Album isn't on Deezer - What happens if I can't find the music I want?

DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

594 replies

Rudi
Ultimate Superstar
Ultimate Superstar
December 8, 2020

Hi there @Dosadnomi 

Thanks for reaching out.

I'm going to check that with our catalogue teams, but in the meantime, feel free to read the info from this topic - it could do with distributors' rules :thumbsup_tone2:

Do you also have the link for the album on Deezer? I couldn't find the title in the UK.

Roadie
December 8, 2020

Ty for replying @Rudi 

 

The name of the Album is "Power to the dollar" and i cant give you the link to it on deezer because i cant find it as well. That's why i asked it was never officially realised. I found a few song from the album but not the ones i want Like the Song "The good die young"

Rudi
Ultimate Superstar
Ultimate Superstar
December 9, 2020

Thanks for coming back @Dosadnomi 

Sorry, I was under the impression the album was found but incomplete. Could you please share the link for the songs you found? I can report that to the catalog teams :thumbsup_tone2:

Roadie
December 9, 2020

Hello,

I’m looking for Sting’s first album, The Dream of the Blue Turtles. It’s available on other services, just not Deezer. 

Thanks for your help!

Rudi
Ultimate Superstar
Ultimate Superstar
December 10, 2020

Thanks for asking @Bowmen that's almost a relic. I've queried that on your behalf with our catalogue teams :thumbsup_tone2:

amoraluv
Rising Star
Rising Star
December 13, 2020

Can you upload it so hopefully Deezer can share it? thanks 😘

 

`@`~~
Roadie
December 13, 2020

Hello, can u add song Dawid Podsiadło- Nieznajomy (na żywo z PGE Narodowego, 28.09.2019) ? Its soo amazing and im sad that i can’t listen it on my favourite music player. 

JohnyV3
Hitmaker
Hitmaker
December 14, 2020

To nie jest żaden oficjalny utwór live więc nie oczekuj że gdziekolwiek się pojawi, musisz zgrać sobie audio i dodać jako własne mp3 ;) 

Rudi
Ultimate Superstar
Ultimate Superstar
December 15, 2020

Hey @amoraluv 

I've moved your comment here so that we can group catalogue requests. Could you please locate the artist profile on Deezer and post the link here? :relaxed:

Then add the titles that are missing and we can look into that!

Rising Star
December 15, 2020

Nano ripe have only an empty profile, and they also belong to lantis