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One Hit Wonder
Oct 11, 2018 2:20 PM UTC

My podcast is not updating on your platform

Hello,

I produce the School of Podcasting
https://www.deezer.com/us/show/44293

My show has more episodes, and your platform stops in 2017. How do I get your platform to show my latest shows. Also are you making a copy of my file, or are you connecting to my media host?

Dave

51 replies

Leonídia.Deezer
Community Manager
Community Manager
Dec 22, 2023 1:28 PM UTC

Hi @Oumaima Lou, thank you for your message.

Could you please send the link to your podcast - RSS Feed URL?

Roadie
Dec 22, 2023 2:12 PM UTC

Yes, here is my RSS and the link to my podcast on deezer. 

 

 

Roadie
Dec 31, 2023 4:21 PM UTC

same problem here 0/

 

can you help me?

 

 

 

Guitar Hero
Feb 20, 2024 2:54 PM UTC

Hello, I have the same issue, my piodcast has more episodes and new look, but in Deezer is still as it is since day 1. I went to check in your documentation and it says that updates take up to 24 hrs. This time has definitely pass over 170 hours already. Can you please help me make it work? This is my podcast: 

https://deezer.page.link/9Avfh2igGoH1YWCy5

Jaime.Deezer
Community Manager
Community Manager
Feb 27, 2024 2:43 PM UTC

Hi @Martziano I have updated your podcast and I can see 3 episodes now.
Please let me know if everything’s fine now.
Thanks :) 

Roadie
Feb 28, 2024 12:36 PM UTC
Guitar Hero
Feb 29, 2024 4:21 AM UTC

I don't create podcasts but listen.There is not one podcast i listen that's updating new episodes. What is the problem?

Roadie
Mar 14, 2024 2:50 PM UTC

Hi same problem here. I admin this podcast and last episode #23 isnt showing

 

Ia appreciate your help!

Roadie
Mar 15, 2024 6:20 AM UTC

Same problem here! This is my RSS: https://anchor.fm/s/5a1f03b0/podcast/rss

Guitar Hero
Mar 15, 2024 5:00 PM UTC

Hi @Jaime. I requested support to make my episodes appear quicker, Istill donpt see the 4th episode I finished uploading a week ago! How can we make your platforma quicker? I am SoftwareConsultant, I would like to offer some help here.