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Why does Chromecast not work?


I am trying to cast to my Chromecast on Nvidia Shield. It starts up and then stops with a message that someone else must be listening. There is no one else. Why doesn't casting work?

 

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Best answer by Yula 27 February 2022, 13:09

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Userlevel 3
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I have Deezer from 2010.

I have my catalogue. And i have to use a service to migrate.

Then I use Google assistant that support only Deezer or Spotify. But I don't like Spotify.

But if the situation don't change, I will have to left Deezer for Spotify 

Userlevel 6
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*I mean a clearer menu

Userlevel 6
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Deezer is certainly clearer and has better recommendations. That's the end of it. Tidal is cheaper, has Tidal connect, gapless, playlist folders and record labels information. If you learn to work with it, there's no reason to go back.

Userlevel 5
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Why do you want to change the speaker, why not change the provider? Deezer isn't the only player on the market. I went to Tidal.

How do you find Tidal to be compared to Deezer? Although I've been a subscriber since 2016 I'm thinking about moving on as well, since there's no point in having a HiFi service that I can't use.

Userlevel 6
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Why do you want to change the speaker, why not change the provider? Deezer isn't the only player on the market. I went to Tidal.

Userlevel 3
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I have been having this issue, as reported several times here, since February, with LG speaker. I have now had to buy a different speaker. Thanks for nothing Deezer, such poor service.

@Yula 

Userlevel 1

I have been having this issue, as reported several times here, since February, with LG speaker. I have now had to buy a different speaker. Thanks for nothing Deezer, such poor service.

Userlevel 3
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Hi,

now I would to say one thing.

At the beginning of this issue, I had a work around to use my pioneer speaker. I had to cast to group with speaker inside.

Good, NOW, from one week, also this possibility doesn’t work! Instead to fix the bug, Deezer worst the issue. Good Guys. That all for a paid service! 
 

@Yula 

Deezer doesn't work withs googlecast audio devices since months.

  • Google Chromecast Audio 1.56.281627
  • Teufel Raumfeld Connector 1.28.102057

I canceled my subscription again.

Deezer worked yesterday/sometimes with

  • Google Chromecast Video 2. Gen.  1.56.275994

.. but that's not useful to hear with a Video Device with turned on TV

Userlevel 3
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@Yula 

Up

Userlevel 5
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At this point I wouldn’t hold out hope for a fix here. It’s not an app issue since installing old versions of the app doesn’t fix the problem, but a back-end / authentication issue between Deezer and Google. Since it doesn’t affect the majority of Deezer’s users I’m afraid aesthetic tweaks and quick-win new features will continue to be prioritized by a struggling development team over core functionality like HiFi device support, which is what I consider this to be.

Userlevel 3
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@Yula

 

Interestingly if I set the default speaker for my LG WK7 speaker to another speaker (just using the LG for voice commands and the other speaker to actually play the music) it works. Definitely seems to be an issue with some devices on gen 1 cast firmware 

 

I think that you will not have answer at your problem.

I ask help to deezer about this issue from January and for now there is the same problem. All other service work fine

Userlevel 3
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Hey @kid-a78, I am so sorry but we still don’t have any news on this fix! :(

it’s not possible…...

Userlevel 7
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Hey @kid-a78, I am so sorry but we still don’t have any news on this fix! :(

@Yula 

 

Interestingly if I set the default speaker for my LG WK7 speaker to another speaker (just using the LG for voice commands and the other speaker to actually play the music) it works. Definitely seems to be an issue with some devices on gen 1 cast firmware 

Same issue for me. All my Google home speakers working fine but my LG WK7 which has Gen 1 cast firmware doesn't work. It says "ok playing (insert band name) on Deezer", then nothing happens 

Userlevel 3
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Hi @Yula ,

do you have any news about the fix?

 

Thank you

Userlevel 3
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Deezer closed my subscription!

They don’t give me a free pass until they fix the bug. But they close my subscription!!!!!!!

I can’t believe!

Please contact the support team. They will check it and tell you if there’s a reason like for example a payment problem. 
https://support.deezer.com/hc/en-gb/requests/new

 

 

I solved with support team

Now i will wait that dev team will fix the bug

Userlevel 6
Badge +2

Deezer closed my subscription!

They don’t give me a free pass until they fix the bug. But they close my subscription!!!!!!!

I can’t believe!

Please contact the support team. They will check it and tell you if there’s a reason like for example a payment problem. 
https://support.deezer.com/hc/en-gb/requests/new

Userlevel 3
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Deezer closed my subscription!

They don’t give me a free pass until they fix the bug. But they close my subscription!!!!!!!

I can’t believe!

Userlevel 6
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My annual subscription is over and I haven't renewed it. I'm willing to forgive Deezer for many shortcomings and basically zero progression, but if I can't even stream it, then it's useless to me.

Userlevel 3
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Do you have any news!!!!!!! It’s past another month! It’s not possible.

You have to give us free pass until you don’t fix!

 

And still nothing working with my Harman Kardon speakers. This is ridiculous, I had the bad idea to purchase a one year family subscription, and I can't use it for 3 months. Needless to say that I will never spend a cent on Deezer for the rest of my life. 

Userlevel 5
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I just installed the latest version this morning. It's still not working with my Gen 1 Chromecast...

To whom it concerns, I have no issues casting to a Chromecast Audio from the Deezer Android app, most recent updates on both devices.

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