Answered

Download Music not loading in offline mode

D
Rank

So for a while now I've been have a problem with deezer and the offline mode

They advertise that you can download and listen to your music offline provided that you're a paid subscriber. So my question is why cant i listen to my downloaded music offline even my favorite list shows me an error when im in offline mode and I'm a paid subscriber can someone please give me an answer

 

Because at this point I feel like deezer is a rip off coz you pay every month download your music with your data then still have to use your data to stream music even after it's been downloaded which is not okay its like paying a double subscription or even more

 

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Best answer by dee_dirk 30 July 2021, 18:12

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32 replies

Yula
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Userlevel 7
Badge +9

Hey @dc99001, when it does that, just force close the app and re open it. 

It will play your downloaded music again! 

(She/her) add your pronouns to your signature!
P
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I have the same issue ...any solutions?

Superschlumpf
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Userlevel 7
Badge +5

I have the same issue ...any solutions?

Take a look here…

 

[he/him] Deezer is music, but Deezer and Sonos is party !
B
Rank

Same issue here for about 1 year. I download sometimes the most recent app but I have never seen a fix. Switching to spotify to pay for a working service at least.

C
Rank

If you're having trouble downloading music in offline mode, here are some troubleshooting steps you can try:

  1. Check your internet connection: Make sure that your device is connected to a stable internet connection, as downloading music requires an active internet connection.

  2. Check your subscription status: Ensure that your subscription is active and that you have the necessary permissions to download music for offline listening.

  3. Clear cache and data: Clearing the cache and data of the music streaming app you're using can help resolve issues related to downloads.

  4. Update the app: Make sure that you have the latest version 

C
Rank

If you're having trouble downloading music in offline mode, here are some troubleshooting steps you can try:

  1. Check your internet connection: Make sure that your device is connected to a stable internet connection, as downloading music requires an active internet connection.

  2. Check your subscription status: Ensure that your outdoor basketball shoes subscription is active and that you have the necessary permissions to download music for offline listening.

  3. Clear cache and data: Clearing the cache and data of the music streaming app you're using can help resolve issues related to downloads.

  4. Update the app: Make sure that you have the latest version 

is that information is useful buddy.

P
Rank

If you're having trouble downloading music to play in offline mode, here are some steps you can take to troubleshoot the issue:

  1. Check your internet connection: Make sure you have a stable internet connection, as downloading music requires a good internet connection. If you're experiencing slow or unstable internet, try restarting your router or connecting to a different network.

  2. Check your subscription: Ensure that you have an active subscription that allows you to download music for offline playback. Some music streaming services require a premium subscription to download music.

  3. Clear cache and data: Clear the cache and data of your music streaming app. This will help to remove any corrupt files that might be interfering with the download process. Go to your device's settings, select Apps, find your music app, and then clear cache and data.

  4. Update your app: Check if there is an available update for your music streaming app, as updates often include bug fixes and performance improvements.

  5. Reinstall the app: If none of the above solutions work, try uninstalling and reinstalling the app. This can help to fix any underlying issues that might be causing the download problem.

  6. Ensure that your PDf Slug subscription is active and that you have the necessary permissions to download music for offline listening.

If none of these solutions work, you can reach out to the support team of your music streaming service for further assistance.

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