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The.Coil One hit wonder

Can I go back to the dark theme on the web?

Solved

What happened to my soothing, dark-skinned Deezer? Now I have this blazing white website. I hate it. Can I please have my dark theme back?

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ismailyusuf

Where is "Hear This" Section

Solved

Please put back "Hear This" section. Deezer is not as attractive as it used to be.

Features

lansink One hit wonder

Deezer thinks I’m German, I’m not.

Solved

I subscribe since long. Like the service, however... I’m a Dutch national, but started my subscription while living in Germany. Then I moved to Tunesia. Often use Deezer via a VPN service in The Netherlands. My question. Why does Deezer continues to think I would only be interested in German Charts/...

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Owl.Catcher New member

Free Hi-fi trial

Solved

Can i get a free trial of hi-fi on a valid account? I really want to try out the difference

Your account and subscription

Swapnil

How do I know if my subscription is Deezer HiFi

Solved

I've signed up for the Deezer Hi-Fi trial, but nowhere does it seem any different to Deezer Premium. How do I know if I'm listening to FLAC quality music? Also, if I click on subscribe I see only Deezer Premium and Family Options, not Deezer HiFi. Could someone clarify? Thanks!

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coy

being charged for fee service, cant cancel

Solved

My deezer account says you are enjoying our free service. well im not enjoying it because it appears you are charging me 9.99 a month and I cant cancel subscription as it says its free!!

Your account and subscription

Vladimir.Ostojic One hit wonder

Song streams

Question

Hello! I was wondering for how long i need to listen to a track so it counts as 1 stream. Thanks!

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Emily Rose

Favourites not showing in Twitter

Question

Hi, Noticed that when I like/favourite a song it shows up on twitter. Now it doesn't anymore. Not sure what I did. Is something being updated? How come it doesn't happen in facebook even though i've linked both fb and twitter?

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HashtagNiko

I was charged twice!

Solved

Hey! Last month I changed my payment method so I paid it via the apple store (12,99€), but it kinda didn‘t work, because of my bad internet connection, so I tried to pay it directly via my credit card (9,99€) and it worked. Now I can see in the balance of my credit card, that both amounts were booke...

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Andrey.Dotsenko New member

Mistake in localization for Russian language

Solved

Hey there! Just found a minor bug: Here is wrong translation - english title should be something like "Show album page (10 songs)", but in russian here "Show folder of albums". It has another meaning (plural instead of singular) and sounds incorrect. Steps to reproduce: 1) Go to search 2) Navigate...

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JennLynnC

Podcast restarting

Solved

I am listening to a podcast and when i close out of Deezer and then open it up instead of picking up where I left off it is totally starting the podcast from the beginning. How can i make it pick up where i left off?

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Flias Salgares New member

Dont want to use my Google account to login

Solved

As I have this Deezer Family, I really love that my doughter can have her own music and all that. But, I dont want her, or any one else in my family, to have acces to my Google Account. ¿Is there any to change my loging credentials? We can share an account, as actualy we are doing with Netflix, but...

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thembani Groupie

Accessing music on another device

Solved

Hi. I just added a new device to my account but do not have access to my downloaded music. Do I have to start downloading all music I downloaded via my other device to have it on this one?

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Audie Cotter One hit wonder

My artist mix has gone!!!

Question

I was able to use artist mix option previously. Now suddenly it is no longer available. Any help very much appreciated

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den5431 New member

How to STOP Deezer from always playing me the songs I don't like?

Question

Hey, I'm french and I've subscribed to Deezer France, however Deezer still suggesting me many french songs I do NOT want to hear ! I mean, even though I'm french it doesn't mean i want to listen to all the s*** the french music industry is producing ! Even though I click on "Do NOT recommend me t...

Features

Kamil Pilawski Groupie

Paid but still being asked to subscribe

Have you upgraded your account? Are you still seeing adverts and being asked to subscribe? Try these quick fixes. If you paid via Itunes, please check this topic Just set up your payment? It can sometimes take a couple of minutes for the system to update your account status after making a payment...

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csdelo

My account hasn’t worked correctly for 2 months now

My account hasn’t worked correctly for 2 months now , keeps saying there is a problem with the subscription??? Shall I just get rid of the account and go to Apple Music

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commverick

Long-time Spotify Premium user - why should I move to Deezer?

Hi all, I've been a paying Premium user for around eight years now and am pretty happy with it but I'm open to discovering new things. What are the good reasons, in your opinion, to shift to Deezer?

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GUASIMODO New member

Pringles code: how do I activate it?

Question

Hello. I have a Pringles code for 2 months free of deezer premium but I don't know how claim it

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Asaf Yasso Groupie

Flow not playing my favorite artists

Solved

why is that? i already setup my favorite artist'favorite tracks and albums in "my music"section.

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KawInt New member

Stop playing local popular playlist as a default playlist

Solved

I usually listen to classical music, industrial and metal. Unfortunately, after each launch deezer is starting playing the default playlist in my country. By reason of this behavior, I'm always clicking "Play" button and start listening to this "music" by mistake. It is annoying because I can't stan...

Features

helene.deezer Community Manager

[FEEDBACK] What do you think of "Flow"?

Hi all, We wish to collect some of your feedback on Flow, that's why we are opening a new dedicated thread for you to share your feelings on this feature. Do you like it? Why? What do you think we are missing? Please be as detailed as you can in your comments, cheers!

Features

Michael Community Manager

Scrobble Last.fm not working

Solved

Hi @Lucelia.Mascarenhas, It is possible to link your Deezer account to your Scrobble Last FM account from a computer/laptop using this link: https://www.deezer.com/account/share You should see the Scrobble as the option on the right.

Features

Elie.Salame

How to remove arabic songs from my home page?

Question

Hello, I had deezer since beginning 2016. Last year, deezer entered the lebanese market, and I started seeing arabic songs on my homepage and suggested to me. The problem is that I do not like arabic songs and I do not want them suggested to me ever. Now I'm seeing Ramadan vibes and Islamiyat playl...

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Stan B Emerging artist

Hear This and Notifications

For some reason this tab has changed to Notifications page, and the great recommendation stream is nowhere to be found. How do I switch to Hear This in the most recent app version?

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denis ethan
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Noam Asulin
15 likes
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Dario Jazbec Hrvat...
13 likes
Rob Igo
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LES 5 MERLES
9 likes

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