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I just registered for Deezer Family plan, we are from Canada and all live together.Initially, I attempted to register my fam while we were vacationing in the USA, it was a disaster. All that is behind us and the registration while we were all together back in Canada went OK, however I was told by a Customer Service agent from Deezer that, as a Canadian family, if I were to travel to the USA, Deezer would outright stop working for us.Is this true? does Deezer only work in the country you have been registered?
Hi I m New Artist And Theres a Release In My Page That Dont Belongs I Want To Remove That
Hola. Hace unos días atrás realicé la compra de mi paquete deezer. Pero no se si fue un error en el proceso de inscripción, ya que hoy recibí un cobro por valor de $130 dolares. Y el plan que necesito recuerdo que tiene un valor de 6 dolares aproximadamente. Podrían apoyarme con el cambio de mi cuenta y el reembolso a mi tarjeta para poder realizar el cobro correcto. Muchas gracias de antemano. Quedo a la espera de sus comentarios .
Hello,i didn't get my december recap and i don't know if it's normal because you haven't sent it yet or if i didn't get it and for real it's one of the things i like the most haha so please can i get an answer soon?thankshave a nice day
I didn’t recieve My Deezer Month for December, even though I’ve recieved it every month for the past two years. I just noticed that I didn’t have my notifications on anymore since I just got a new phone, so that’s probably why. But is there any way to still get the stats for December? I would just love to see them!
Dear Deezer Support Team,I hope this message finds you well. I am writing to request assistance in claiming my artist profile on Deezer. Below are my details for your reference:Profile Link: https://www.deezer.com/us/artist/296152491I would greatly appreciate your guidance on the steps required to verify and claim my profile. If additional information or documents are needed, please let me know, and I will provide them promptly.Thank you for your time and support. I look forward to hearing from you.Best regards,Reborn Rulz******
Hello, I didn’t receive my deezer month yet, i don’t know if it’s a problem on my part but I really look forward to it every month, i love stats (not in a weird way), so please send it to me😔😔. Thank you!
This feature - some of us find very useful when trying to build a listening queue - keeps disappearing from app and web browser.so if i’m listening a song and want the next song to be a specific one, how the F do i do that?thanks,best to your product managers !
I was trying to use this subscription but I need my money back
How cab I listen to live concerts on Deezer?
Laptop with deezer is connected to stereo. I can only stop, skip and play the music I selected on the laptop, i cannot change the music via deezer connect on my telephone. Is deezer connect broke or do I something wrong?
Bug: When the width of the page is reduced and then set to normal, the song title will be doubled and will scroll even if there is enough space to display it.Intended behavior: The title should only scroll if there is not enough space to contain the whole title.Platform: Firefox, LinuxThe title is doubled after performing the procedure belowVideo: https://files.catbox.moe/io12e6.mp4To reproduce: Play a song with a long title, then reduce the width of the page. Increase the width back to normal, then play a song with a short title. The title will be doubled and will wrap in the scrolling element.
I have six devices at home. As long as I play only online one deezer stream at a time can I play on any one of the six devices?
Hello everybody,Happy new 2025 year, I wish you good health and all the best in your life.Now to the question part. I have 2000 favorite playlists and I can’t see them at all in all my DAP, including Hiby RS6 and R6-III.Does it happen because I have too many of them?How can I solve this issue? Will deleting most of them help?
Malgré l’activation du mode aléatoire quand je veux écouter mes coups de cœur, l’algorithme intelligent deezer me sélectionne très souvent les mêmes. C’est frustrant, car j’ai plus de 2300 coups de cœur, et les morceaux passés ne sont pas très diversifiés… Y aurait il une façon de désactiver cette « intelligence »?
Can someone explain how to put my songs in alphabetical order?
the page says its free trial which i have click but now i can’t download anything cuz deezer took it as a pending payment which i need to pay now?
I used to be able to sort my Playlist by artist, or alphabetically but all these options have disappeared. Please help?
It's so frustrating when I can't find a track I know I have saved in my Favourites, there should be a specific option to search only from my Favourites
Hi, is there any way you could enable last.fm scrobbling on secondary family accounts? That is the only feature I am missing. I am considering going back to spotify if there is no way to fix it. I am aware of the browser addon but I use the deezer app on my computer.
Why did I just get a bunch of notifications from artists I did not like? I though the whole point of liking an artist is that you can stay up to date on their stuff, why am I seeing artists I don’t really listen to (or have never listened to) give notifications for songs I wouldn’t want to listen to?
I have had deezer premium for a very long time and usually have no issues but at the start of the month i was charged like always except my deezer is showing as the free version. I have attempted to restore purchases but am still being shown the same free version. This happened after i was randomly signed out at the start of the month. I haven’t had time up until now to contact you but it has been a major inconvenience and i am very upset that i have paid for a service i am not receiving. I hope this can be resolved quickly as i am travelling tomorrow and have severe anxiety which is only calmed by music when i am in public. Thank you
It really annoys me when companies offer you a discount and then when they’ve got your attention take it away.In an email today Deezer offered me 3 months for the price of 1 and when I clicked on the link it turns out you only get 1 month free. There is no excuse, they’ve sent the offer to an email I used to subscribe to Deezer a few years ago. Why send out false offers?
The google home automatically connects to the admin profile from the family. Is it possible to connect it to another profile from the same family pack? We could not find how to do
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