About my Deezer

Elif Groupie

While i am listening music after 1 song or in the random place of song it stops

Solved

Hi, after update family deezer account i have problem. While i am listenin music after 1 song or in the rand9m place of song it stops. I saw some reccomendation here, i tried but doesn't work. Can you please clear the cache in your system? Cause i tried all of this solution which in this topic.

Your account and subscription

0 74 7

V

3 days ago

C

Charmata Groupie

Flow playing disliked songs

Solved

Flow has started playing songs i said to never play again. Five songs in a row this has happened. Not to mention the weird genres that have started playing. Never have i heard it before and i dont want to hear it again. I feel like they got the guy who did the web page redesign to mess with the alg...

Features

6 498 20

G

4 days ago

C

Cclone8 Groupie

My wife had an account she pays for and I’m being charged as well

Solved

My wife had an account she pays for and I’m being charged as well when her account connects up to 3 devices.

Your account and subscription

0 16 2

C

4 days ago

T

Tre.Darrell

I have no option but to upgrade from Premium to Family

Solved

Okay hi I love Deezer thank you for creating this app! But I'm a single young women and have no kids or husband I really see no reason for me too upgrade to family! I'm good with my premium account do I have a choice to keep it or not because the app. Gives me no other option??

Your account and subscription

0 88 5

M

4 days ago

A

ASUB

Please bring back IFTTT support!

I was surprised to be informed by Support team that Deezer does not support IFTTT anymore It was a really helpful to add YouTube liked tracks to favorites on Deezer, and quickly add new tracks to a Deezer playlist via Note widget and so on.. Please reconsider this, it makes the Dezeer experien...

Features

4 89 11

4 days ago

R

RAZXUCV New member

Is there a Family Annual Plan?

Solved

Hi. I have a Premium+ Annual Plan which renews in January. I want to upgrade to Deezer Family - is there an annual plan for that? If not, how do I get refunded for the months of Premium+ I have already paid for?

Your account and subscription

0 18 1

4 days ago

K

KAEN Groupie

Not able to subscribe

Question

Currently on free trial. Whenever I try subscribing (either premium or family) I get a message that subscription is not available

Your account and subscription

0 21 2

4 days ago

M

Macca78 Groupie

Explicit content on kids profile

Solved

I used my son's profile tonight to play him music. He's 9 and I have his profile set to "under 12". Tonight on both the Flow and Discover playlists there were explicit lyric songs. Kimd of hard to shampoo a kids hair whilst reaching for the mute button after hearing an MF drop over the speakers.

Your account and subscription

0 16 1

4 days ago

S

Stacycats02 New member

Can't change/update payment method

I've tried twice now to change my method of payment, but it keeps giving me an error. I have a visa debit card and I know I have entered all the numbers correctly, but it still shows error.

Your account and subscription

0 1672 75

4 days ago

Jumko One hit wonder

Adding lyrics

Solved

Hello, I'm using Deezer only few days, but already love it, I'd love to add lyrics to some ukrainian songs, am I able to do it?

Features

5 2996 7

4 days ago

M

mahernehme Groupie

ad’s of waze

Solved

Very disappointing and annoying to view ads on the app when you pay 27 aed per month for the subscription.

Your account and subscription

2 246 20

S

4 days ago

D

Dirk-Jan Haanraadts

Is Deezer available in India?

Solved

I'm in Europe now but will go to India soon. Is Deezer streaming there?

Your account and subscription

1 7027 14

4 days ago

D

drake4life

Currys code isnt working

Solved

i recently bought headphones from currys pc world under the impression there was 3 months free deezer premium when i bought it . i have tried to use the code numerous times and it keeps saying "your code has not been recognised , please try again or contact the code provider " currys arent respondin...

Your account and subscription

0 5306 70

4 days ago

A

ayhan pekar New member

unable to initialize deezer api

Solved

ı cant login deezloder. unable to initialize deezer api how can ı login

Features

0 57 2

4 days ago

C

Cephei_VV New member

I cannot go back

Question

Кликаю на стрелку, которая ведет на предыдущую страницу, а она просто ниже немного страницу опускает. И нельзя вернуться обратно в приложении, очень неудобно из-за этого.

Features

0 9 2

4 days ago

A

Ashley Jola New member

There is an error in my email

There is an error in my email. An m is missing. It should be .com instead of .co. Please help

Your account and subscription

0 5 1

5 days ago

J

Julian Wilson New member

Upgraded to Family and got charged twice on the same month

Solved

After upgrading from premium account to family account i hav been charged twice. Once for premium and once for family.

Your account and subscription

0 871 37

5 days ago

K

Karmstrong53 New member

Home page is spinning can't download any new songs

Question

Home page is spinning can't download any new songs. older stuff paying fine and sync with my fit bit.

Features

0 68 3

5 days ago

S

Steven.Garza New member

I can't pay my subscription, payment declined by bank

Solved

I can't pay my subscription please help

Your account and subscription

0 26 2

5 days ago

Jade.Waterloo Groupie

Why is my payment being refused?

Solved

I'm trying to change my payment method to Paypal, because 6 cards I've tried now were rejected, despite having sufficient funds. But when I go to my profile, and to "manage my subscription", it just redirects me back to my account every single time. It feels like Deezer just does not want me to subs...

Your account and subscription

2 6768 252

5 days ago

S

shaba.bhoray Groupie

I am moving to the UK but the system is not allowing me to change my payment details

Solved

I am moving to the UK in August and, as such, am trying to change my payment details to a UK bank account. However, the system is not allowing me to do this. Can you help?

Your account and subscription

0 13 3

6 days ago

R

Robo008

Code not working

Solved

I got an email with a code. This code didn'work. the errror message told me that i have to ask the support Please give me an info what do do is. Thank you Claus

Your account and subscription

0 324 18

6 days ago

T

The.Coil One hit wonder

Can I go back to the dark theme on the web?

Solved

What happened to my soothing, dark-skinned Deezer? Now I have this blazing white website. I hate it. Can I please have my dark theme back?

Features

3 138 5

6 days ago

L

Luca Corrao New member

Itunes Payment - Account not upgraded

Solved

I’m using IOS, i mean that the subscription is not active,as if i am still in free trial.

Your account and subscription

0 17192 759

6 days ago

S

Sanjiv Alles New member

deezer premium for .99 cents doesnt work

Solved

I subscribed to this and the payment was deducted from my iTunes account a few days back. However to date am still on the free version, tried logging out loggin in etc.. pls help

Your account and subscription

0 14 1

6 days ago

4961 Topics

While i am listening music after 1 song or in the random place of song it stops

Solved

Flow playing disliked songs

Solved

My wife had an account she pays for and I’m being charged as well

Solved

I have no option but to upgrade from Premium to Family

Solved

Please bring back IFTTT support!

Is there a Family Annual Plan?

Solved

Not able to subscribe

Question

Explicit content on kids profile

Solved

Can't change/update payment method

Adding lyrics

Solved

ad’s of waze

Solved

Is Deezer available in India?

Solved

Currys code isnt working

Solved

unable to initialize deezer api

Solved

I cannot go back

Question

There is an error in my email

Upgraded to Family and got charged twice on the same month

Solved

Home page is spinning can't download any new songs

Question

I can't pay my subscription, payment declined by bank

Solved

Why is my payment being refused?

Solved

I am moving to the UK but the system is not allowing me to change my payment details

Solved

Code not working

Solved

Can I go back to the dark theme on the web?

Solved

Itunes Payment - Account not upgraded

Solved

deezer premium for .99 cents doesnt work

Solved

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