About my Deezer

LES 5 MERLES Chart topper

Where is 'Hear This'?

Answered

It's gone...vanished...is no more. Where the hell has it gone...again??? It's essential for discovering, Exploring NOT the same. NO 'Hear This' NO Deezer subscription...so please put it back before I, and I'm sure many others, pull the plug. Thank you.

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3 days ago

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Mark Morris

Account disappeared

Answered

Hi just want to know whats going on with my account. I went to use it the orther day all my music has been wiped. Told me i had no account and that i was on free pay and that i have to upgrade. But the last paymemt i made was novermber 24th. So what is going on!!!!

Your account and subscription

1 208 10

3 days ago

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Lucho2708

Lost all my playlists and favourites from my iPhone

Answered

I had Deezer for free with my cel phone account ..... it looks like it is not free anymore so it began asking me to subscribe again, when i did, i gained acces again but all my playlists and favourites were empty......i want to know how to get them back ....

Your account and subscription

0 158 8

3 days ago

C

Charmata Groupie

Flow playing disliked songs

Answered

Flow has started playing songs i said to never play again. Five songs in a row this has happened. Not to mention the weird genres that have started playing. Never have i heard it before and i dont want to hear it again. I feel like they got the guy who did the web page redesign to mess with the alg...

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6 620 23

X

4 days ago

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Herriotcube

When will google home connectivity be available in Singapore?

Question

When will google home connectivity be available in Singapore? I was told a year ago that 'But we are working on making this feature available' but didn't receive a timeline then so was wondering if there was any clarity on this now? Cheers Herriot

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0 5 0

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4 days ago

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sorfildor Roadie

Data breach? Hmm.. Someone else must be listening READ THIS IF YOU USE LASTFM

Answered

So, I'm receiving this error message and I have tried all the suggestions mentioned in all of the threads i've found about this issue. Here's my reply to another thread: "I've done some more digging and it appears that all those affected are probably playing the same artists. I can tell because m...

Your account and subscription

0 69 8

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4 days ago

W

Werner.Tenten New member

Music Stops informing me that it is playing on another device, but I only have one device linked

Answered

Music Stops informing me that it is playing on another device, but I only have one device linked according to my profile

Your account and subscription

0 230 22

K

4 days ago

K

Kamil Pilawski Groupie

Paid but still being asked to subscribe

Have you upgraded your account? Are you still seeing adverts and being asked to subscribe? Try these quick fixes. If you paid via Itunes, please check this topic Just set up your payment? It can sometimes take a couple of minutes for the system to update your account status after making a payment...

Your account and subscription

19 38553 1885

A

4 days ago

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Raven Odinskin

Speaking to someone at deezer

Question

Hi I'm very disabled and my music is my life. My payment was declined as I've had no money in my account and won't until Friday. I need to speak to someone please? I have a. Message saying that they have given me a few days grace already and i can't lose my music, it's my only solace. I don't know w...

Your account and subscription

0 7 0

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4 days ago

J

joanne82 Groupie

My music keeps stopping saying someone else is listening on another device

Answered

I recently upgraded to the family subscription because the advert kept inturulting my music, I haven't given any family my info but the last week my music is constantly being stopped saying I can't listen on two devices. I added another profile as it's the only way I can listen but all my playlists...

Your account and subscription

0 641 4

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4 days ago

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Anastasios Bougioukos Groupie

Artist Discography

Answered

I am trying to view all of Lou Reed’s Discography on my iPhone X and I can't press the View all feature because a song I was playing is at the bottom of the screen. I have no problem on my iPad.thanks

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0 16 1

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5 days ago

I

ips

Cooperation - Instagram

New

Have a good day! Can we cooperate: i share my favorite traks in my Instagram Stories and get subscription for Deezer Premium? Thank You!

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2 41 1

5 days ago

P

printshop New member

How to expand your subscriptions

New

Hey Deezer Team, throughout the years i have had many ideas for content distribution platforms, and have learnt the hard way when sharing these, well i do have one more idea that could boost subscriptions for deezer by a substantial amounts. if this message falls on the right ears at Deezer feel fr...

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1 41 1

5 days ago

Anja Megastar

How to cancel your Deezer Subscription

You can cancel your Deezer subscription anytime, no commitments. Below are the steps to cancelling, per subscription type. Not paying directly through Deezer iTunes customers As Apple handle all your payments, you will need to cancel your Deezer subscription through them. This is because Deezer can...

Your account and subscription

18 115641 1014

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6 days ago

J

jennipoo77 Groupie

My account was hacked

Answered

Ok mot to long ago I was hanging out with a friend and I logged into my Deezer account from their phone and now they are using my account all the time and I can only listen to flow because of it. Ots like they have total control over my account. I have changed my password and that didn't help. I ha...

Your account and subscription

1 5284 173

A

6 days ago

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Iamtheod New member

someone else is listening

Many users have hasn’t the issue where their music cuts out after a few seconds and they get the message. Hmm someone else is listening. Deezer have recommended unlinking your devices and reset your password. Yet i I am the only person with access to my account and only have one device. I have...

Your account and subscription

0 84 5

6 days ago

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Luca Corrao New member

Itunes Payment - Account not upgraded

Answered

I’m using IOS, i mean that the subscription is not active,as if i am still in free trial.

Your account and subscription

0 20807 788

6 days ago

L

lacasa.delcastor One hit wonder

terrible on hi-fi

What's the point of paying for better quality if hi fi service just won't work with Chromecast.

Features

1 14 1

6 days ago

T

Ties.Knol One hit wonder

Sharing to instagram stories ERROR

Question

I'm new to the deezer application. So when I saw an option to share my music to my instagram stories I was excited. However, when I try using the option it gives an error at the bottom of the screen saying "error has occured". I tried everything from turning on/off many things to reïnstalling insta...

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1 1173 43

6 days ago

R

Raneem

I subscribed for my free trial but it didn’t work

Question

I subscribed for my free trial but it didn’t work HELP before it ends and it’s my first time using

Your account and subscription

0 5 1

6 days ago

V

Vladimir.Ostojic One hit wonder

Notifications problem

Question

When a friend shares music via Deezer to me, i don't get any notification. I can only see it when i manually enter the notification tab. Just nothing pops up to notify me, is there a fix for this? Thank you!

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0 17 1

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6 days ago

A

Archenar

deleted account, can it be found?

Answered

Hello! I used to have an account with this exact same email - it was even saved on my android app and opera. I had a bunch of playlists and everything. Today, I tried to login again and wasn't able to. I kept requesting a password reset email and nothing happened. Then, I tried to create a new accou...

Your account and subscription

0 32 1

6 days ago

O

orfeo One hit wonder

How to unban a song?

Answered

So the app (on iPhone) has a new symbol when a song is playing (at least, a song that I got to through a search). It's a ban/block symbol, of a circle with a line through it. I accidentally pressed it, and the app cheerfully told me that "we won't recommend that song anymore" or something along th...

Features

0 10 1

6 days ago

D

Dmitri

Someone tried to change my password

0

Your account and subscription

0 15 2

6 days ago

N

Noah Anderson

It won't play any songs it will only allow me to play radio stations

Hi how r u I was wondering if u could help me I have just activated my free trial and I've downloaded some playlists. It won't play any songs it will only allow me to play radio stations and not the songs

Your account and subscription

0 6 1

6 days ago

5282 Topics

Where is 'Hear This'?

Answered

Account disappeared

Answered

Lost all my playlists and favourites from my iPhone

Answered

Flow playing disliked songs

Answered

When will google home connectivity be available in Singapore?

Question

Data breach? Hmm.. Someone else must be listening READ THIS IF YOU USE LASTFM

Answered

Music Stops informing me that it is playing on another device, but I only have one device linked

Answered

Paid but still being asked to subscribe

Speaking to someone at deezer

Question

My music keeps stopping saying someone else is listening on another device

Answered

Artist Discography

Answered

Cooperation - Instagram

New

How to expand your subscriptions

New

How to cancel your Deezer Subscription

My account was hacked

Answered

someone else is listening

Itunes Payment - Account not upgraded

Answered

terrible on hi-fi

Sharing to instagram stories ERROR

Question

I subscribed for my free trial but it didn’t work

Question

Notifications problem

Question

deleted account, can it be found?

Answered

How to unban a song?

Answered

Someone tried to change my password

It won't play any songs it will only allow me to play radio stations

Hits of the moment

About my Deezer

Hits of the moment

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