Need some help?
Recently active
We want the downloads back please
Please can activate the downloads on podcasts?
I am a dedicated Deezer user from Turkey, and I wanted to share some feedback regarding the platform’s localized content. Despite the fact that Deezer has a considerable user base in Turkey, it seems that there is little to no effort to provide region-specific playlists, personalized recommendations for Turkish listeners, or a homepage featuring Turkish music. Currently, most of the suggested content on the homepage is foreign music, and there is no algorithm-driven recommendation system that caters to Turkish users. This makes the experience less engaging compared to other music streaming platforms that focus more on localization. I strongly believe that adding curated playlists for Turkey, improving personalized recommendations based on Turkish music preferences, and featuring more Turkish content on the homepage would greatly enhance the experience for many Deezer users in the country. I hope you take this feedback into consideration, as Deezer has the potential to grow significantl
There have been lyrics on certain songs (Rammstein - Zeit, Sonne, Mutter, etc for example) but a few days ago the lyrics button disappeared from these songs. Rebooted the phone, changed the location to Germany, but nothing helped. Basically, no non-english songs have lyrics available (no microphone icon next to any non-English song, nor is there the lyrics button when the songs are playing)
This feature is the primary way I consume music, half the time I hit it it tells me I have no liked songs or albums (see pic attached, clearly wrong) the other half of the time it only draws songs from my liked songs playlist or an album if that album was liked in the last week or so. How difficult is it to create a feature that just shuffles through liked albums and why can't literally any of the major streaming services deliver this?
hello team, i have got a deezer family account. Everytime when I open deezer with my user account the queue list from another family member will show up in my account. he said he only uses his specific user. Could you please help ? Is there a bug or is it helpful to reinstall deezer apps on phones? moreover the wrong queue list will also be shown in chrome browser - it is not just on iphone- thanks best regards Henryk
This is making me crazy and it is an absolute deal breaker. Without a solution to stop playing unwanted music after my selected track the service is just annoying. Why should I listen to something I don’t want (even if I paid)? Why someone/something has to choose my music instead of me? I wrote to the support but I was dismissed with something like: “sit and wait, maybe in the future someone will decide to implement such feature”. That’s very, very far from acceptable
When logging in to deezer using the Silk browser on a amazon fire tablet, after selecting the profile I’m redirected to an “offers” page. Same when I then try to open the player. All other devices work just fine.
Hello, I just opened a new free account to test the app, but i realized i made a typo in my email address. One letter is written wronf and as a result i dont get any verification code, also i cant delete the account either. Is there any way to correct this mistake by keeping my account? If not, i would like to delete the account since i transferred all my playlists from another app and i dont want them to be in an account that i cant freely access to. thanks in advance, best
Ik ben nieuw hier en het een proefabonnement op Deezer. Is het mogelijk om de deezer app te openen vanuit bluos? het lukt me niet om een connectie te maken tussen de app van deezer en de app van BluOs naar mijn node 2 player. Bij spotify lukt dat wel, Bedankt voor de hulp
Why can't we add live radio stations to 'favorites".Deezer is the best on the planet, but this really is a bit of a setback.You’d be doing a lot of your users a great favor. Take care,RJ
Why I can't play song?
Hey are the audiobooks available in Belgium? I read this feature is available in the Netherlands. Why not in Belgium?
Your log in system is a pain in the ass a locked me out of my account with no help from you
https://developers.deezer.com/api/explorer On this page, whenever you click https links in the response link such as https://www.deezer.com/en/artist/259/ You get taken to: https://developers.deezer.com/%22https://www.deezer.com/artist/259/%22 i.e not in Percent encoding for URIs: (https://developers.deezer.com”https://www.deezer.com/artist/259/”) So the added https://developers.deezer.com / before the actual link is just being added and doesn’t need to be! Just thought I would let the dev team know. Shout out to MJ
Hi! Several of my releases were posted on the profile of another artist with the same name. Could you create an account for me and reschedule the following releases?: https://dzr.page.link/7zSogerzSW29cE4d7
Deal breaker. I just tried Deezer today on mobile. With my previous music app, I usually just search for a song and when I liked the queue, I usually save it as playlist. First time using Deezer, I searched for a song. I really loved the track mix, it matched the mood of the song I searched for. I was planning to create my first playlist on the app, but I just got heartbroken when I can't see the option to save the queue as a playlist. That's just sad.
I can’t seem to cancel my subscription. I thought I was only getting one month free. I can’t find it on my profile where I can’t cancel it.
The following cookies are set in the embedded web widgets e.g. <iframe title=“deezer-widget” src=“https://widget.deezer.com/widget/dark/track/2636103722” width=“100%” height=“300” frameborder=“0” allowtransparency=“true” allow=“encrypted-media; clipboard-write”></iframe> _abck This cookie is used to recognize and reject when a client tries to replay a cookie This cookie manages the interaction with online bots and takes the appropriate action. bm_sz This cookie is set by the provider Akamai Bot Manager. This cookie is used to manage interaction with online bots. It also helps with fraud prevention. ak_a ??? ak_ax ???What is the purpose of the last two cookies, are they technically necessary or trackers? @Jaime.Deezer
Hello, I created a family account and want my family to join. However one member subscribed to a duo account yesterday . Can I add him to the family and he gets his refund for his subscription . He only did it yesterday so not even 24h hour ago, but he is unable to join the family account because he already has a duo account now. How can he join the family account and get a refund for his duo?Thank you
Recently, I've been getting errors between songs on the web player that require me to refresh the page to continue playing. Just before, I also got one like that on my phone. This tends to happen after listening for quite a while and since I usually don't listen for hours on end, it only happens to me a few times a week. But it still seems like a pretty problematic development.
Every other app has some kind of like/hearth button in notification, this feature would really simplify my life because whenever I listen to music and discover some new song that I like, I have to open deezer app to like it.
I’ve tried 3 times, on 2 different computers, to sign up for a free trial. I get an error. I reached out to support and have only received replies from the AI bot Melodie. She keeps creating me new tickets and no real person gets in touch with me. The collection of ticket numbers I have accumulated: 7998377 7998375 7998368 7996610
Hello there. I use Songkick to be aware of concerts in places around me. Songkick can scan some music libraries like Spotify but not Deezer. I think it is great to have concert recommendations based upon my music activity. Would Deezer plan to develop an integration with Singkick. Are there similar services as Songkick that Deezer integrates with? NB : integratiin with Sonos is not working. These 2 integrations make reconsider Spotify vs Deezer.
Hello. I can't add members to my family subscription.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.