deezer duo: not able to invite to plan

2 replies
30 views

I send the invite, when accepted it shows they have only the free plan and as an “independent account”

Nina NeboAnswer

Superuser

Hi @Russ 33447 !

To join the Duo plan, their account must be on the free version (no active subscription). If they currently have an active subscription, they’ll need to wait for it to end before accepting the invite.

screenshot

https://support.deezer.com/hc/en-gb/articles/16545519017885-Deezer-Duo

or contact Deezer support

https://support.deezer.com/hc/en-gb/requests/new

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜

bluezzbastardzz

Superuser

I think the invitation is only valid for a certain period of time, maybe it was already over.

ZZee ya, Hans-Jürgen (Bluezz Bastardzz and Indigo Rocks, live album on Deezer, last.fm/user/hjbardenhagen)

Nina NeboAnswer

Superuser

Hi @Russ 33447 !

To join the Duo plan, their account must be on the free version (no active subscription). If they currently have an active subscription, they’ll need to wait for it to end before accepting the invite.

screenshot