About my Deezer

My account is listed as a free account but i just paid for premium July 17. Been a subscription member since 2020. 

Deezer has built a solid foundation in the global music streaming market, offering competitive sound quality and pricing. However, its future as a serious contender depends on closing the feature gap with Spotify—particularly when it comes to core user experience functionality. Among the most damaging shortcomings are the arbitrary limits Deezer imposes on favoriting songs, albums, and artists. These constraints not only frustrate engaged users but actively encourage churn by signaling a lack of platform maturity.Firstly, Deezer’s current limitations fall short of user expectations that are now defined by Spotify. Spotify has set the standard: users expect unlimited personalization, seamless interaction, and frictionless organization of their music libraries. When a user switches to Deezer and discovers there’s a hard cap on the number of songs, albums, or artists they can favorite, it feels like a regression. This is not a minor UX inconvenience—it’s a core violation of what modern us

Hello I face problem in buying code I clicke to the button but it not redirect me the payment page I'm from Argentina 

Am I doing something wrong? I can’t create a new playlist. I click “save” and nothing happens. Also if I click “edit playlist” on any playlist, the red delete sign will pop up behind each song but it doesn’t work. I can’t delete multiple songs from a playlist at once. I have to delete each one individually (and have the app ask me each time if I’m sure). Both of these issues are very annoying. 

for the last 2 - 3 weeks i keep getting logged out of my account. i've reset passwords, tried logging in on other devices, changed/created whole new accounts and it has all been to no avail. i don't know if it has to do with a bug in the latest beta release, but everyday i face this issue where i get logged out and i can't log back in, i just get hit with the prompt you see above despite the fact I KNOW there's nothing wrong with my password. I tried contacting support on various occasions and all they do is tell me they'll pass the info to their technical team or i should change my password, but neither amounts to anything. sometimes i can't log in for a few hours and sometimes it spans for days. Now for example i've been kicked out since 7PM last night, it's now 10:43AM and still nothing. As soon as i gain access again i'll be cancelling my subscription. $11.99 wasted.

Bonjour, sur mon compte deezer family dont je suis l’admin, le compte de ma fille a disparu !J’ai de suite modifié mon mot de passe pensant a un piratage.Comment faire pour récupérer son compte svp ?

Hi, can anyone help… I’ve had Deezer for over 10 years and for some reason last week it seemed to kick me off my old family membership and asked me to re sign up with whatever options they now have.  myself and mum only use this account so I re subscribed to the ‘duo’ account which pulled my account back through but it’s seemed to have detached my mums account and now we can’t access it and get it realigned back to my account.  I’ve submitted a ticket but keep getting AI responses and the support system seems to take a lifetime. anyone have any ideas? Thanks

I've just being happily using Deezer for the last 10 years. Now they move the most important button, for what looks like no god damn reason. It's only a daily minor inconvenience, yeah well now I kinda hate Deezer. I don't want to stand in the way of progress, but this, this is stupidityYou know I've never even met another person who uses Deezer. I'm here out of habit, and Deezer just said fuck my habits.  

Serait-il possible d'avoir une réponse autre que par un “Robot” qui tourne en boucle et ne transmet pas les questions à des “ s'agents” ? Donc tout simple : quel est mon ancienneté chez DEEZER ? Date d'adhésion toutes formules confondus.Merci …Patrick Coiffard

Dear Deezer, In my opinion you guys are kind of sleeping on the Discord Rich Presence Idea we the community have been requesting over the course of 2-3 years and the community has also included some great points into creating this feature possible! In my opinion you guys are really sleeping on this opportunity right now, Spotify has this feature, displaying the artist, the current song playing, how much time has elapsed etc. It would be really neat to have this with Deezer too! I don’t want to switch just because of a single feature Spotify and Discord have! You guys should try and do this and let the community know how it goes, keep us updated. So many platforms have joined the Rich Presence thing it’s ridiculous that Deezer is excluded! There’s such an opportunity! Hope I was informative. - A Deezer User.

Hello I face problem in buying deezer premium as a gift is this pupllic problem or only for me ..

Hi everyone,I am new to the app and trying to figure out if there’s some way to circumvent the app launching a 200-plus-song playlist every time I want to just listen to one song (or maybe add a few more to the queue after it) without having to clear the queue, which you also apparently have to do one song at a time??I really wish there was a way to turn this off, but I’ve been looking at the posts on the forums and it seems like maybe the staff isn’t comprehending this issue, so I wanted to ask regular users if they’ve found out any way to get around it with what we have to work with currently.I wish that this thing that kind of feels like a no-brainer had been implemented at some point in the last five years, but hey, beggars can’t be choosers and the sound quality is pretty good.Someone let me know if this should’ve been on a different sub-forum.Thanks!

Like so many others, I would like Deezer to work with Tesla on integration. I have tested Deezer for about 2 weeks now, and I am impressed about its quality and auto playlists.I will pay as soon, as Deezer works on all my devices. Playing Deezer of my phone to bluetooth stream to Tesla unfortunately degrates the sound. So integration is the only way.....  Cheers! Christinn

I changed my family plan to premium which will change at the end of the month. How do I reverse the decision before it changes. 

  Many people are wondering How to clear the Queue at once and avoid removing songs one by one from the Queue.At this moment this is the only way until our Deezer devs provide something better.This way of clearing the queue is very simple . How to clear QUEUE with one song from any SINGLE ALBUM  #1 Here is one song from Single Album which can help clear queueReal Power  by Gossip  Strat play SINGLE ALBUM song above and after few sec press stop .In Queue is one song .  #2Now you can add other songs to the queue with option Add to queue ( tap on 3 dots beside song ) , but don't start playing any of them because the queue will fill up again with songs you don't want.  #3When you're done adding songs, you can remove the auxiliary single song with X .Now the queue contains only the songs you added at your request . How to play only one song (the one we want) in the Queue ? If you want to play only one song of your choice in the queue, then repeat the action with adding one song from the sin

Hello im new to deezer ive recently left the other popular app due to the questionable ceo, I like the sound quality better in deezer but there's alot of lacking features so far, such as being able to add local files via my phone, putting songs in a playlist more then once (which seems like a very basic thing to be able to do) the app layout is a lil weird I wanna be able to just go straight to my playlists and not be forced to keep stuff like albums and artists folders on my screen, the shuffle option is lacking too it doesnt really shuffle much, the not being able to turn off recommended songs unless on web player is incredibly annoying not everyone has access to a computer, I also think i should be able to sort my playlist in my own order not pre picked ones, the add to queue feature + the add next feature is very weird and temperamental also its the same thing?? Also I had to remove the app and reinstall multiple times because it kept breaking while trying to download my playlists

I pay monthly for my family plan subscription via PayPal and have done since 2017 next payment due 1st August 2025 yet none of my family profiles are working and it's saying I need to re subscribe! Why!!!! I am in the middle of a paid term! Why is the family account not working?

I paid this month of deezer until next payment which is in August but it wants me to subscribe.  Tried to uninstall and reinstall and also log out then back in and nothing seems to be working.

I've been using deezer for years and have been on deezer family for 5 years now. The app is now behaving like I only have deezer free and isn't showing family as an option. I have checked my payments and all my recent payments have gone out successfully. Any fixes? Or is this a deezer issue? Thanks

Having issues saying that I'm a free user, but I'm buy the family package? 

Hi, I am very new to Deezer and only signed up for listening to podcasts. I usually only listen when in bed, for falling asleep but there’s one thing that is annoying the *** out of me but I can’t find the settings to resolve this. I only want the app to play to the episode I have selected but Deezer plays ALL episodes that are available from one show and keeps playing and playing and playing and I get woken up every time hours after I fell asleep, but some random episode. Where can I set that the app stops playing once an episode ends??? #Android Thanks, J

I have seen similar topics many years ago, but the problem is still here. A lot of my music does not appear “liked” as expected. Mostly on Android but I use Deezer on Android mostly so I'm not sure if it’s only on Android or not. And when I click on that heart it says the track is already in my favorites but still appears as unliked. Guessing that’s an old server-side caching issue that is ignored. Also, many tracks can’t load and throw an error or load too long, causing extra gaps between tracks. I think that could be the same issue. By the way, I’m in Ukraine so maybe it makes some difference. Yes, I did reinstall an application and tried Release and Beta with the same result. And no, all my Internet connections are pretty stable and fast so I don’t think that may be a cause. Since I have a free subscription for Ukrainians, I would like to help with debugging this issue. Maybe there is some debug version of the Deezer Application or someone can compile it with options to debug those

Hello, In 2 or 3 years, I’ve been frequently noticing an annoying issue for at least 20 tracks in my playlist:Deezer sometimes randomly replaces some of the original tracks in my playlist by some shitty covers (more precisely: random unknown guys singing over initially lyricless songs OR random guys singing covers instead of the original song singer). Most recent example is Star Shopping by Lil Peep which has been replaced by a cover by “Ian Barba” This is really annoying and the only way to replace it is to unlike, relike the right track to get it back in my playlist but so it brings it back to the top of my playlist. Annoying. Why is that? Wouldn’t it be cool to add a feature ro replace by myself a precise track in my likes by a similar one (list of suggestions) without making it move in the playlist or having to unlike-relike it ?

For years now (let’s just say forever), I have been hearing the same songs from the same playlists, which is so crazy annoying! What does the algorithm behind the shuffle button actually do? And when?Is a playlist immediately added to the shuffle routine when it is downloaded?What’s going on here!? Finally fix it, or tell us what to do!

Exclusive offer Premium 4,99€/month for 3 months doesn’t work ??? When I click on subscribe it goes directly to 14,99€/month ???