Answered

Favourite Playlist not found

  • 2 April 2022
  • 1 reply
  • 22 views

After finally resolving my subscription issues that lingered for more than 2months, I finally got back to my Premium Deezer subscription but cannot access my playlists and favourite songs. A huge chunk of my internal memory (about 54g) is still taken by Deezer. Please help.

icon

Best answer by Anonymous 3 April 2022, 09:40

View original

1 reply

Hey @Josseg 

If your phone says deezer is taking up 54GB but you can't access the music stored, you're no longer using the identical account.
The easiest way is to completely uninstall and reinstall the app once.
Alternatively, support may be able to help.

https://support.deezer.com/hc/requests/new

Reply