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Deezer is still not available on Google Home in Belgium. It’s a shame need I to switch over to Spotify?
I live in France.I used to pay my Deezer subscription 9,99€/month.then my credit card expired, so I put a new one.them my subscription became 12,99€/month, I don’t know why.so I canceled it a few months after.now I tried to make a new subscription and it ask me to pay 12,99£/month, I’m not even in United Kingdom.how can I fixe my issue and pay the right price?otherwise I’ll go on Spotify
I have a basic free acct. & my daughter has a premium membership acct. which we would like to add me on. How do we merge my acct. with hers? (I’m already shown as an added member when I log into the acct. using her sign up email details, but get an error message when I try to log into my profile which she has added that “this acct. is no longer valid”. What do we need to do?
I have paid to renew my subscription through the apple appstore but my account says free still
Why is Missing album Whitesnake. Northwind is not listed in Deezer when other Whitesnake albums are available?
Hi, received a discount off via email for a premium account. £6.99 for 12 months then £11.99 from month 13.Is there a similar deal for the Family subscription?UK website only shows a 3 month discount then full price £17.99 from month 4.Thanks
Are there plans for Deezer app on the Galaxy Watch 4 classic have had Deezer premium since the start, never gave a thought to use Spotify but now when Deezer don't have a app for my new watch hmm.. hope Deezer makes the decision to create a app for the watch community.Best regard Loong time deezer user
When will you purchase the Shazam application? Or make your own like Google??
Hello.I tried to get a free month of Premium subscription and pay for the next moths.But in the app the first try was unsuccessful and I paid for the subscription, but still get an error.Please let me a free month and return my money if it is possible.
Good afternoon, I have a problem with the premium subscription.In your app it says that the premium subscription costs $3.99.When I choose this subscription, I see the following information that after a month of free access, I have to pay 13 Swiss Francs!My region of the application is Ukraine, but I am located in Switzerland, why does not the standard payment work?If it's $4, then let it be $4.Not a conversion due to another country.
My playlist is only playing a few lines of each song and blurring into a few lines of another song. It’s on a loop like snippets of 9 or so songs that never end. How can I hear each song on my playlist in it’s entirety? This is driving me to madness! If this can’t be fixed I want my subscription canceled, as this is my second attempt for help and I only subscribed a few days ago.
I'm gonna change my phone soon and install deezer app on my new phone, If I sign into my account on the new phone will the downloaded albums be on there as they're saved to my micro sd card or do I have to redownload them which itself would be a pain.
Every time I try to subscribe I get consent for minor message
I want to be able to see my listening statistics whenever I want to. There used to be a feature Stadeeztics but now its gone. I liked the musical north feature and Im not sure why it doesnt exist anymore.
Hi.I buy today deezer premium, and it "pays" after 30 min. Then, I have got a check from Google pay, that I paid for the subscription, but I haven't subscription And money wasn't payAnd I have 2 problems 1) If I go to deezer I see that I have deezer free, but what is the check I have?2) I from Ukraine. And now I'm in Poland. And I pay from Poland card. And if I want buy subscription I must pay 22 zl or 5€. But, if I pay I see that I must pay 400 UAH. But, 400 uah it's don't 20 zl/5€ it's 50 zl/10€ What it is? I how I can buy the subscription Thanks
I have a library with ~1000 albums. Whilst I can filter them, I also like to just take a ‘wheel of fortune’ approach and just scroll down. But that is impossible with the ‘infinite scroll’ approach used on Desktop (it works on mobile). The solution now is to scroll down, load everything and scroll up. A desktop app should not have to rely on infinite scroll. As you know the number of albums, and every album consumes the same height, it should be possible to calculate the height of the page. I think this would also solve some of the issues I saw not storing the scroll position when hitting back.
I can’t add songs to an empty queue. I can tap any song (within search results, album, favorites, playlist, etc) and that will play and queue EVERYTHING in the screen: the whole album or the whole playlist or all search results etc. i have to choose EPS with just one song, so I will have a short queue, and then I can “play next” or “add to queue”. It’s terrible...
Hello, Just went to play as normal but wont play ?? please help !!
I got an email about decline in payment but it was deducted and shows on my account management that the payment has been effected.What is the reason for this?
Terrible !
Hello there,I changed my payment methode last month from klarna to paypal but klarna keeps asking for my payment. The app says my subscription is payed and of cause it is, with paypal.I already contacted klarna but they say its up to you to fix this thing.May can you help me with that?
Dear Deezer,I’m Deezer customer for years, and yesterday, my acc was canceled because there were not sufficient funds on my card. Now to have my service back, I have to pay as much as 2,5 times higher price I was paying for the last couple of months. Does it possible to have my service back with the old conditions?If it's not possible, please help me to delete my account.Thank you in advance.
Good morning. I have recently subscribed to a trial of deezer premium. I would like to change to deezer hifi family. How do I do this whilst in trial phase? Will I still receive hifi for all of my family? I'm in the UK. Thank you.
I have transferred my songs from Amazon music but not all of my songs will download to play off line can anyone help
How about you guys add a pay now option? Some of us have irregular pay days. A pay now option could be easier for us to pay you guys for the service without having to deal with deductions on our accounts that bounce due to insufficient funds at the time.
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