family accounts on deezer family

  • 6 March 2023
  • 1 reply

Why can't a member on deezer family access the account even if there are only 3 users? It directs to sign up for a new account? Help

1 reply

Userlevel 7
Badge +5

Hey @Love_Dove_Candy_Flip, how is the new users trying to log in? 

with the email and password of the main profile? 
or have you sent an invite to join the account?