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Your account, favorites and playlists

everything related to your favorites, playlists, albums etc...

  • 883 Topics
  • 3,626 Replies
883 Topics
K
Runaway Baby
KushSaurusRunaway Baby
posted in Your account, favorites and playlists
plays randomly l

Hello ive stopped the deezer app and it still plays songs I was in a meeting I paused my music and not even 20 minutes later blam max volume during my meeting like wtf fix this or I'll Unsubscribe this pissed me off royally I didn't respect it playing randomly whenever it wants I even after force stopped it and resetted my phone and still but if it does this one more time I'm out

61
Noam Asulin
Deezer Legend
1 year ago
J
Tiny Dancer
J. BarreiroTiny Dancer
asked in Your account, favorites and playlists
Billy Rankin

No encuentro a este artista en la plataforma porque?

41
Nina Nebo
Deezer Legend
1 year ago
M
Runaway Baby
mouceeltRunaway Baby
posted in Your account, favorites and playlists
i want to change my adress email but i don't have access to it

i want to change my adress email but i don't have access to itso i need help 

241
Nina Nebo
Deezer Legend
1 year ago
L
Runaway Baby
Luke HollingsworthRunaway Baby
asked in Your account, favorites and playlists
cant delete account

Hi I'm trying to delete my Deezer account but I can't do it.

67813
G
Tiny Dancer
1 year ago
C
Runaway Baby
CkarangwaRunaway Baby
asked in Your account, favorites and playlists
using the deezer offer on fnac product

Good morning, i got deezer 4 months promotion but i can not use this. Can you please advise me

272
Jaime.Deezer
Community Manager
1 year ago
G
Runaway Baby
gillesgabRunaway Baby
asked in Your account, favorites and playlists
Recuperation Favoris

Bonjour. J’ai acheté un nouveau Iphone sur lequel j’ai téléchargé l’application Deezer avec mes coordonnées. Tout en conservant mon ancien portable sur lequel j’ai toujours ma playlist, mes favoris,etc… Mais impossible de les retrouver sur le nouveau. Merci de m’aider a débloquer cette situation de façon à ce que je puisse indépendamment utiliser l’un ou l’autre.

201
Nina Nebo
Deezer Legend
1 year ago
michal.wiatr
Runaway Baby
michal.wiatrRunaway Baby
asked in Your account, favorites and playlists
security issue

Anyone got an email about unauthorised login in Germany to You account too? I have got it last night and my friend from far away city got it also ... I read about data lost of deezer last year. Can it be related? 

433
Jaime.Deezer
Community Manager
1 year ago
V
Runaway Baby
Vickie.VickersRunaway Baby
asked in Your account, favorites and playlists
playlist

Since the application has been updated I have lost over 30 playlists has this happen to anyone else absolutely fuming 😤 

574
Jaime.Deezer
Community Manager
1 year ago
C
Tiny Dancer
Corwin JansenTiny Dancer
asked in Your account, favorites and playlists
Nummer Roxette niet compleet.

Beste Deezer.  Het live nummer van Roxette houd steeds halverwege op. It must have been love (Live in Santiago).Diverse keren opnieuw ge-download.Graag oplossen, zodat dit nummer weer compleet af te spelen is. This number stopt every time half way. Several times again downloaded.But that wont help.please solve this problem, that we could listen to the complete number again.  Regards Corwin Jansen.  

172
Nina Nebo
Deezer Legend
1 year ago
I
Tiny Dancer
intrnlTiny Dancer
asked in Your account, favorites and playlists
How to delete my account

Deezer Free is no longer available on my country, and I would like to delete my account, but I can’t access the account settings page on the website because it keeps throwing me into the plans page, is there any other way I can delete my account?

1421
Nina Nebo
Deezer Legend
1 year ago
T
Runaway Baby
TheTyrantAbbeRunaway Baby
posted in Your account, favorites and playlists
NO ACCESS TO ARTIST FOR OUR PAGE

Hello Deezer Community:  Our artist page has been already claimed, according to Deezer. (We set it up in 2019) But when signing in to ‘Deezer for Artists’ I get yet another request to claim it, an ask for the UPC, and then the system takes me  round and round in circles. Band’s name is TYRANTS IN THERAPY.Originally claimed artists page in 2019.What are the magic steps to get access to creator tools? Links to Help topics are wild goose chases. Thanks in advance for your help, Deezer People.  

365
Jaime.Deezer
Community Manager
1 year ago
N
Tiny Dancer
neinTiny Dancer
asked in Your account, favorites and playlists
delete account pls

Can a mod delete my account please, not deezer community but deezer account

841
Nina Nebo
Deezer Legend
1 year ago
S
Runaway Baby
Stacy.HoltRunaway Baby
asked in Your account, favorites and playlists
Playlist Track Count & Runtime

Before the most recent update I used to be able to swipe left when in a playlist or album and see track count and run time. Is it hidden somewhere else or just eliminated? Was a very handy tool. Also would display year album was released. Please bring back. 

422
S
Runaway Baby
1 year ago
S
Tiny Dancer
Sue RichardsTiny Dancer
asked in Your account, favorites and playlists
Family membership

When I am listening to my Deezer it stops playing after one or two songs and tells me that someone else is listening and I should try a Family membership. We already have a family membership and nobody else is listening at the same time. I’m not sure what to do. 

382
Leonídia.Deezer
Community Manager
1 year ago
A
Runaway Baby
Akka-94Runaway Baby
posted in Your account, favorites and playlists
account security

Hello, i have noticed today that my account into has been changed and playlist have beed created without my knowledge. First thing, my accounts country has been changed to Peru. Songs that have been listened to are unknown to me. I have not used deezer a lot in this month, as such leakage of data is evident. I need you to investigate this issue as its obvious that there has been a breach, if not. I'll have to look it up future to my provider.

302
Leonídia.Deezer
Community Manager
1 year ago
K
Tiny Dancer
Keisha JonesTiny Dancer
asked in Your account, favorites and playlists
I want my playlists and favorites back!!!

Please fix this then reinstate & restore my deezer playlist & favorites 2 payments in October so should be credited a month. I tried to update payment method to resubscribe to premium and added card to do payment on & reset password. Yet, it will not allow me to reset it & resuscribe. I only want my previous playlist & favorites I built in my deezer profile I created customer service! My name is Keisha Jones need customer care! I wish we had a better way to contact was charge twice and attached proof & receipts. I read you need more business, growth, & sales for the shareholders & stakeholders well it is done with quality with quantity that's what keeps clients so we recommend your music streaming to others! You fixed it before sent link to prior profile, so I know you can give me back my playlist, favorites and all my music. I would like you to contact me!

321
Nina Nebo
Deezer Legend
1 year ago
A
Anonymous
posted in Your account, favorites and playlists
Why are songs bolded and have a purple dot?

These are not new songs and I’ve listened to them before. Absolutely no indication.

4577
A
1 year ago
T
Runaway Baby
Tosh_87Runaway Baby
asked in Your account, favorites and playlists
lost everything

Everything on my profile has gone. I'm still logged in but playlists, downloads and user name - personal info is all blank. Please help!!

392
T
Runaway Baby
1 year ago
I
Tiny Dancer
IsaadorafjTiny Dancer
posted in Your account, favorites and playlists
Delete Account

I would like to ask to delete my account, since I wasn’t able to do it via website. It gives me an error when I input the password and I get nothing on my e-mail.

191
Jaime.Deezer
Community Manager
1 year ago
J
Runaway Baby
jsquanceRunaway Baby
asked in Your account, favorites and playlists
How to keep Ed Sheeran out of Flow?

Serious question.  I dislike every Ed Sheeran song, yet this ginger f-stick shows up in my flow every day.  Is there any real “AI” that goes into flow or is just a Gen Z greatest hits stream?  I’ll happily move over to Apple or Amazon now that they also stream in FLAC if I can’t get a better Flow.  Same goes for Sam Smith, but thankfully that fat F doesn’t show up nearly as much.  

393
GropplerZorn
Deezer Legend
1 year ago
E
Runaway Baby
Emmgem
asked in Your account, favorites and playlists
"Track not available in your country"

Sometimes when I am scrolling on Deezer I decide, "What if I try something new?" So I select some music I've never heard of and it tells me the track isn't available in my country! I'm not in a country under any war or trouble, and it's certainly not too poor to not allow Deezer.Apparently it's because it is from a country far away, but why does that restrict me from listening to foreign music?

4011
Nina Nebo
Deezer Legend
1 year ago
S
Runaway Baby
SybilleRunaway Baby
asked in Your account, favorites and playlists
Need Profile separating

Hi!I recently released my first single and I share a name with another artist. My track has been mixed up with hers and I would love to get those separated correctly. Here's the profile of the artist in question: https://www.deezer.com/fr/artist/4796665The title "SOMETHINGNEW" is not hers, but mine. https://www.deezer.com/fr/album/509008151Would you be able to create a separate profile please ? With the same name “Sybille”?Thanks in advance for sorting this out!With kind regards!

221
Jaime.Deezer
Community Manager
1 year ago
M
marlénou
posted in Your account, favorites and playlists
Deezer can't go to the next song of any playlist

Hello all, I have a recurring problem with Dezeer player on Firefox and Google Chrome, and on Deezer app for mac OS X. Everytime I want to listen a playlist, either one of my playlists, an entire album or any playlist "inspired by...", Deezer keeps playing the first song of the playlist again and again, and can't go to the next song. When I clik on the "next" button, it stops playing, and restart the song... just as if there were only one song in the playlist. The only playlist that works correctly is the flow... That's very frustrating. I tried to empty cache and cookies of my navigators, but it didn't solve the problem. Have anyone got this problem and solved it ? Thank you in advance, marlénou

50412
Jaime.Deezer
Community Manager
1 year ago
S
Tiny Dancer
sallisTiny Dancer
asked in Your account, favorites and playlists
Päivityksen jälkeen soittolistan pituus (Min) hävisi

Päivityksen jälkeen soittolistoissa ei näy niiden pituus/ Min tai h.. Mistä tämän nykyään löytää? Ei kait hävinnyt kokonaan? 

71
Leonídia.Deezer
Community Manager
1 year ago
F
Runaway Baby
Faruk UruçRunaway Baby
asked in Your account, favorites and playlists
Remove Content Limit

I want to transfer my Spotify library to Deezer but i can’t because i have 9k songs on Spotify and no 10k  limit on Spotify but Deezer has a 10k songs limit. Deezer Team please remove that song limit. I want to use Deezer.

2349
A
Tiny Dancer
1 year ago
TERMS OF USE DEEZER COMMUNITY SITE