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Your account, favorites and playlists

everything related to your favorites, playlists, albums etc...

  • 863 Topics
  • 3,533 Replies
863 Topics
T
Runaway Baby
Tosh_87Runaway Baby
asked in Your account, favorites and playlists
lost everything

Everything on my profile has gone. I'm still logged in but playlists, downloads and user name - personal info is all blank. Please help!!

392
T
Runaway Baby
1 year ago
I
Tiny Dancer
IsaadorafjTiny Dancer
posted in Your account, favorites and playlists
Delete Account

I would like to ask to delete my account, since I wasn’t able to do it via website. It gives me an error when I input the password and I get nothing on my e-mail.

191
Jaime.Deezer
Community Manager
1 year ago
J
Runaway Baby
jsquanceRunaway Baby
asked in Your account, favorites and playlists
How to keep Ed Sheeran out of Flow?

Serious question.  I dislike every Ed Sheeran song, yet this ginger f-stick shows up in my flow every day.  Is there any real “AI” that goes into flow or is just a Gen Z greatest hits stream?  I’ll happily move over to Apple or Amazon now that they also stream in FLAC if I can’t get a better Flow.  Same goes for Sam Smith, but thankfully that fat F doesn’t show up nearly as much.  

393
GropplerZorn
Deezer Legend
1 year ago
E
Runaway Baby
Emmgem
asked in Your account, favorites and playlists
"Track not available in your country"

Sometimes when I am scrolling on Deezer I decide, "What if I try something new?" So I select some music I've never heard of and it tells me the track isn't available in my country! I'm not in a country under any war or trouble, and it's certainly not too poor to not allow Deezer.Apparently it's because it is from a country far away, but why does that restrict me from listening to foreign music?

3391
Nina Nebo
Deezer Legend
1 year ago
S
Runaway Baby
SybilleRunaway Baby
asked in Your account, favorites and playlists
Need Profile separating

Hi!I recently released my first single and I share a name with another artist. My track has been mixed up with hers and I would love to get those separated correctly. Here's the profile of the artist in question: https://www.deezer.com/fr/artist/4796665The title "SOMETHINGNEW" is not hers, but mine. https://www.deezer.com/fr/album/509008151Would you be able to create a separate profile please ? With the same name “Sybille”?Thanks in advance for sorting this out!With kind regards!

191
Jaime.Deezer
Community Manager
1 year ago
M
marlénou
posted in Your account, favorites and playlists
Deezer can't go to the next song of any playlist

Hello all, I have a recurring problem with Dezeer player on Firefox and Google Chrome, and on Deezer app for mac OS X. Everytime I want to listen a playlist, either one of my playlists, an entire album or any playlist "inspired by...", Deezer keeps playing the first song of the playlist again and again, and can't go to the next song. When I clik on the "next" button, it stops playing, and restart the song... just as if there were only one song in the playlist. The only playlist that works correctly is the flow... That's very frustrating. I tried to empty cache and cookies of my navigators, but it didn't solve the problem. Have anyone got this problem and solved it ? Thank you in advance, marlénou

50012
Jaime.Deezer
Community Manager
1 year ago
S
Tiny Dancer
sallisTiny Dancer
asked in Your account, favorites and playlists
Päivityksen jälkeen soittolistan pituus (Min) hävisi

Päivityksen jälkeen soittolistoissa ei näy niiden pituus/ Min tai h.. Mistä tämän nykyään löytää? Ei kait hävinnyt kokonaan? 

71
Leonídia.Deezer
Community Manager
1 year ago
F
Runaway Baby
Faruk UruçRunaway Baby
asked in Your account, favorites and playlists
Remove Content Limit

I want to transfer my Spotify library to Deezer but i can’t because i have 9k songs on Spotify and no 10k  limit on Spotify but Deezer has a 10k songs limit. Deezer Team please remove that song limit. I want to use Deezer.

2258
A
Tiny Dancer
1 year ago
J
Tiny Dancer
Jordan GroblerTiny Dancer
asked in Your account, favorites and playlists
Wrong account logged into on desktop

I decided to set up Deezer on my laptop and since I am part of a family account I logged into the family account. Unfortunately I forgot that I have an independent account and now I cannot log into my independent account even though i know the e-mail and password. If I log out and log back in I am immediately taken to the family account without prompt to enter an e-mail or password and still cannot log into my independent account.

351
Nina Nebo
Deezer Legend
1 year ago
H
Runaway Baby
Hanno van den BergRunaway Baby
asked in Your account, favorites and playlists
account verwijderen

Ik wil graag mijn account verwijderen, maar ik weet niet hoe. Ik kan wel inloggen maar niets in mijn account vinden ofzo. Kunt u mij helpen? Ps: ik gebruik de website, niet de app

2884
Leonídia.Deezer
Community Manager
1 year ago
Nina Nebo
Deezer Legend
Nina NeboDeezer Legend
asked in Your account, favorites and playlists
Problem with turn ON - Repeat all track in list

  Hi,I start listen song from playlist and automatically was turn ON - Repeat all tracks in list  .I don't want to repeat songs so I was turn OFF. But when I was go to other playlist and start play a song ,again was same problem turn ON - Repeat all tracks in list Also,if I turn OFF repeating playing one song, on playing next song repeating is turn ON again . Why is that happening ?

272
Nina Nebo
Deezer Legend
1 year ago
R
Tiny Dancer
robertlevi87Tiny Dancer
posted in Your account, favorites and playlists
deezer family plan

I have a Deezer family plan but two devices are not able to listen at same time

161
Nina Nebo
Deezer Legend
1 year ago
R
Runaway Baby
Roberto GranatoRunaway Baby
posted in Your account, favorites and playlists
Song on wrong page and Profile not Created

 Hi, I'm Italian and my distributor is AMUSE.My artist name is BIG PAP, last night (May 26, 2022) my first song entitled TOP BOY - Demo was released on Deezer.https://deezer.page.link/dXdJ6hVGem2qGJGF6-link of my song page on deezerlink of my song page on deezerThe problem is that they were put in the wrong artist with my same name. Is there a way to separate my music from this other artist?And is there a way for me to manage my page / artist profile?Is it possible to create another profile with the same name BIG PAP to manage my music?Thanks 🙂

231
M
Tiny Dancer
1 year ago
L
Runaway Baby
Latasha.87Runaway Baby
posted in Your account, favorites and playlists
missing playlist

Idk if I have multiple accounts or what but I just renewed my family subscription and a good chunk of my daughter's playlist is missing. Is there anything that can be done?

71
Leonídia.Deezer
Community Manager
1 year ago
Nina Nebo
Deezer Legend
Nina NeboDeezer Legend
posted in Your account, favorites and playlists
TIP : How play Top Tracks of one Artist with and without Queue

Hello !In this topic I will explain how play Top Tracks of one Artist with and without Queue  How play Top Tracks  In search type name of artist and then click on name of artist  Open Top Tracks and click play . Now all songs will play .  How add Top Tracks to Queue Very important is that you click PLAY on first song on Top Tracks (step 1)Then will be all songs in queue .After that click on queue to open it (step 2 )  In Queue now you can remove tracks whit Xor you can move them up and down holding mouse cursor on name of track .  see my other tips 

641
Leonídia.Deezer
Community Manager
1 year ago
C
Tiny Dancer
charlydeanTiny Dancer
posted in Your account, favorites and playlists
Deleted songs from playlist reappear

Deleted songs from a private playlist that I created and for which I am the only one who can modify its contents keep on reappearing despite logging out, updating the app, deleting the cache…Thank you for your assistance.

211
Leonídia.Deezer
Community Manager
1 year ago
D
Runaway Baby
Diaz TrejoRunaway Baby
posted in Your account, favorites and playlists
descargar musica

No me da la opción para descargar musica, alguien me puede ayudar para saber como descargarla 

351
Nina Nebo
Deezer Legend
1 year ago
T
Runaway Baby
tiekhereRunaway Baby
posted in Your account, favorites and playlists
Stop Automatically Replacing Album Covers in my Playlist with a Greatest Hits Album When an Artists Releases one is releases One.

When I make a playlist, I like to have the album from which the song came listed in the “Album” column. Recently, when an artist or label has released a ‘Greatest Hits’ album or other compliation, the album in my playlist automatically changes to the new compilation album. Please stop doing this. It messes with the aesthetic, it complicates searches and “Sort by Album”, and the wrong album comes up on the display when the song plays.I’d bet money this is automatically done to advertise the new album, which is something for which I pay a subscription every year to avoid.

250
T
Runaway Baby
1 year ago
C
Tiny Dancer
Ciao.Adios.Im.DoneTiny Dancer
asked in Your account, favorites and playlists
Saved Data

Hey. I just got noticed that im running out of space on my mobile phone. My question is what data is Deezer App saving on my phone, what is Smart Cache and what im gonna lose if i want to delete saved App data?Thanks in advance!

341
Nina Nebo
Deezer Legend
1 year ago
J
Runaway Baby
Julie BaldwinRunaway Baby
asked in Your account, favorites and playlists
suddenly i can only listen to songs on deezer free account for 30 seconds?

suddenly i can only listen to songs on deezer free account for 30 seconds? I try to play my favourites which I have had no problems with previously but now I can’t, anyone have any reasons or solutions please? If this is a new policy with deezer then surely free deezer is pointless, and in order to play full songs you have to have premium account? 

7934
Nina Nebo
Deezer Legend
1 year ago
H
Runaway Baby
hernanmdRunaway Baby
asked in Your account, favorites and playlists
OAuthException Error when accessing playlist

I'm logged using Firefox to both the main service (https://www.deezer.com/us/) and the developer portal (https://developers.deezer.com), and I used the API explorer available at: https://developers.deezer.com/api/explorerWhen I click the "Playlist" tab, I always get this error:(BTW the playlist I want to access is https://api.deezer.com/playlist/908622995){ "error": { "type": "OAuthException", "message": "An active access token must be used to query information about the current user", "code": 200 }}(of course I have a pay subscription) I planned to develop something using the Deezer API but I don't know how to get rid of this error. Any suggestions? 

642
H
Runaway Baby
1 year ago
L
Tiny Dancer
LaurenceTiny Dancer
posted in Your account, favorites and playlists
WHY DOES DEEZER SHUFFLE STILL NOT WORK

Why does Deezer shuffle STILL not work?! I’m sick of this and I’m upset there isn’t a single action being taken. DO SOMETHING 

332
awesomemac
Deezer Legend
1 year ago
X
Runaway Baby
xStatiZxRunaway Baby
posted in Your account, favorites and playlists
Favourite Tracks Not Shuffling Properly

Hi Guys. I’ve brought up this issue a few times via email. I’ve noticed there’s a few other posts on this forum and also on Reddit mentioning the same issue I’m having, like this one for example: Not all songs are shuffling or put into the shuffle playlist.I have nearly 3K songs in my favourites and I never hear a lot of them.When using the Desktop app, I see so many songs that never get shuffled when I click “Shuffle Favourites” on either the Android App or on the Desktop app.Just wondering when this will be addressed?I’m ok with the mobile app randomly stopping playback, exiting the app, or being unable to play a song and having to click retry. But I would really like ALL my songs shuffled if I am paying for this service.If this could be addressed in an update soon it would be fantastic.​​​​

452
BigFKahuna
Lucky Star
1 year ago
C
Runaway Baby
Chairman P.J.Runaway Baby
asked in Your account, favorites and playlists
how do I download my Playlists to my desktop P.C. I have Windows 10.

I made up a playlist of 20 tunes, pressed to download & the green bar came across all my tunes ok , so I assumed they were downloaded,But where have they gone ??? I checked my recent download box on Windows Edge, A file was there but when I opened it , Nothing, It was blank. yet on Deezer page the download was successful. So how do I transfer this onto my Windows Media player. ( Easy jargon Pls,) I'm a 76 year old, not a computer Whizz Kid. !!!!

3203
bluezzbastardzz
Deezer Legend
1 year ago
J
Runaway Baby
Joanne FirstpointRunaway Baby
posted in Your account, favorites and playlists
loss most of my songs from favourite list

When I connect to speaker I lose most of my favourite songs from list happens quite a lot. I don't understand  

387
awesomemac
Deezer Legend
1 year ago
TERMS OF USE DEEZER COMMUNITY SITE