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Am trying to stream while abroad in Spain from the UK, have unlimited data and no issues with that, and using both the hotel wifi AND just phone data AND also on airplane mode with DOWNLOADED songs, the songs do not play all the way thru.. there is clearly an issue with Deezer in general so ****** is going on!?

 

I pay way too much money every month and have done for years since it’s inception to put up with this ****.

 

has anyone else experienced this issue and other than expecting someone from Deezer to actually reply what was your solution!?

 

I have video of my iPhone screen recording showing Deezer not working as it should do

Hi @Graham Meeres I am sorry to hear that Deezer is not working as it should while you are abroad. I understand your frustration but please keep in mind the Community code of conduct and avoid foul language please.
Could you please share the video you mentioned above in order to investigate and help you?
Thanks 

Total crap. Having the same problem while in Greece. 

Tells me that Deezer free is not available in my country, while I have Deezer premium!!!

@Pepre you get that message because your account is on Free at the moment as there was a problem with the renewal it seems. 
Please contact our Deezer Support Team and one of our agents will help you.
Thanks 

Same issue here. Traveling to germany and it's telling me "deezer free is nit available in your country" while i have premium! And no, there is no issue with the payment. Please help?!

Hello @Afia, I saw you also reached out to Customer Support, and I’m glad to know the issue has been resolved!

If you need any help in the future, feel free to reach out—happy to help anytime.

Safe travels and enjoy your Premium!

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