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One Hit Wonder
January 24, 2025
Answered

unable to open playlist

  • January 24, 2025
  • 1 reply
  • 35 views

I have had a playlist for three years now and i've been listening to it ever since. It is a big downloaded playlist with about 1700 tracks and since the new year i cannot open the playlist anymore. This is a problem to me since i can literally not redo this because it is so big. Should i try logging out and in again or is there another solution that i may be missing?

    Best answer by Nina Nebo

     

     

    Hi ​@ILoveKaktus !

     

     Yes , try turning your phone off and on again. 
    Also try logging out and logging back in to your account .

     

    If this not help ,look in link below to find solution 

    https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile

     

    or contact Deezer support / Chat Team

     

    1 reply

    Nina Nebo
    Superuser
    Nina NeboAnswer
    Superuser
    January 25, 2025

     

     

    Hi ​@ILoveKaktus !

     

     Yes , try turning your phone off and on again. 
    Also try logging out and logging back in to your account .

     

    If this not help ,look in link below to find solution 

    https://support.deezer.com/hc/en-gb/articles/115004368825-Problems-With-Playing-Music-On-Mobile

     

    or contact Deezer support / Chat Team

     

    💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜